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Customer Reviews of Akins Ford of Winder

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787 reviews
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  • Ford Bronco service

    5 out of 5 starsby Spirit79 on 12/18/2020

    100% satisfied. The service folks did what was expected and gave me a good report on a couple of little problem areas that may need attention in the future.
  • Owner

    5 out of 5 starsby Principal on 12/15/2020

    Prepped ready and delivered
  • Ford F150 Raptor Purchase

    5 out of 5 starsby Raptor Owner on 12/14/2020

    From the moment I called to get info. to the moment I drove off the lot, I had a very positive experience with not only the dealership but with my sales guy Kevin Swindall! I was very nervous buying from 7 hours away in another state but it was seamless and makes me want to buy my next vehicle there! Thank you!
  • CR-V Honda from Akins Ford

    4 out of 5 starsby mrblitx on 12/13/2020

    Got a great price on this vehicle. Great customer service.
  • Customer. Dewey Brown

    5 out of 5 starsby DeweyBrown on 12/10/2020

    Akins is top shelf. I’ve been dealing with Akins four years now. Have purchased two F150 King Ranch. Everyone is professional and friendly. Service is above excellent. Waiting area is extra large. Wifi provided. Some computers. Many ports to plug in electrical for charging. FREE name brand coffee. WILD WILLIES which is part of AKINS has professionally handled my suspension lifts, tires, wheels, etc. Excellent dealership. I have met the owner, Mr Brad Akins. He is a very professional and friendly person. I highly recommend AKINS FORD DEALERSHIP. Dewey Brown
  • Consistent

    5 out of 5 starsby gaknitter on 12/10/2020

    Only downside to being great.... they stay busy busy!!! So definitely plan ahead and make and appointment even for oil change. Great lounge area, free snacks, clean restrooms, covid prevention etc.
  • Repair for recall.

    4 out of 5 starsby Dlightfoot on 12/07/2020

    Passenger side air bag replacement. The whole air bag unit was replaced as the one that came in the vehicle was built like a hand grenade. When the air bag was activated by a crash the gun powder would send metal fragments out at a great force which could kill or harm the passenger and driver.
  • Service customer

    5 out of 5 starsby Happycamper on 12/07/2020

    Great! The Akins service dept is the best. Friendly, helpful, and spot on!
  • Ford F150

    5 out of 5 starsby Lucky#7 on 12/04/2020

    Very friendly and professional dealership. Easy to negotiate with and service department has been a pleasure to work with.
  • Great sales and service!

    5 out of 5 starsby Dwcjan 88 on 12/04/2020

    Keith Dean was a very good salesman! Professionalism at its best. He went out of his way to serve us!
  • Honest advertising and no drama.

    5 out of 5 starsby Piscator on 12/01/2020

    The discounted price advertised on Akin’s website is the price you get. The actual window sticker is also available to view. They gave me a generous trade in allowance based on current value. No worthless dealer installed options are added. Absolutely no pressure from the finance guy to add extended warranty and etc. Delivery was quick and simple. They actually delivered the vehicle to my home to accommodate my circumstances.
  • sales experience

    5 out of 5 starsby dxchaser on 11/27/2020

    Sales staff was very professional when it came to my trade and the purchase of my new 2020 F 150 STX 4X4. Would recommend this retailer to anyone. Being in the service side of the auto industry for over 40 yrs, I have a respect for retailers showing excellent customer service practices.
  • Service on 2020 Mustang

    5 out of 5 starsby JimDove1 on 11/26/2020

    I was extremely pleased with the recent service experience regarding my Mustang. Staff was professional from start to finish, facilities were clean and comfortable, and everyone was friendly!!!
  • Excellent Service

    5 out of 5 starsby Larry Jr on 11/22/2020

    I always receive excellent service at Akins. Very professional
  • An Honest Dealer? Yep, they are very trustworthy!!!

    5 out of 5 starsby NanaGrace on 11/18/2020

    I am always been warned about taking my car to a dealer for repairs and maintenance. I must say that Akin's Ford is not your usual dealership. They are honest, very reasonably priced for the repairs and get things done quickly and thoroughly. They also have a nice comfortable waiting area that makes the customer comfortable, with free wi-fi and even some PC's to use. They have a quiet area for kids to play that protects the other customers from the noise. They explain everything they did to the car and will let you know if other problems exist and the cost for the repairs if there are any. I will continue to use them for my routine maintenance and for other repairs for my car.
  • Atkins Ford

    5 out of 5 starsby Terry B on 11/18/2020

    I had wonderful experience at Atkins. The salesman that help me was Alan O'Maley. The entire experience with Alan and Atkins Ford was the best one I have ever had. Great job Alan!!!
  • Akins Ford

    3 out of 5 starsby Rigoulot28 on 11/12/2020

    I had to leave my vehicle over the weekend and Akin let me use a rental. The rental agreement mentioned a $250 cleaning fee if you got their vehicle dirty, which I understand. I made sure to return their vehicle in great condition. I was shocked when I picked up my vehicle covered in cat prints and it smelled like cigarettes. I aired my vehicle out on the way home. I think the mechanic could’ve had the smell on his clothing which transferred to my vehicle. Next time I will request a mechanic that does not smoke. Ford offered to keep the vehicle again over night to get rid of the smell, but I needed my vehicle for work the next day and I didn’t want it covered in cat prints again. My service advisor was great. I always come to Akins for oil changes and my family has purchased 5 vehicles from them. This was the first time I was disappointed, but it was also the first time I had to leave my vehicle there overnight. Otherwise, Akins usually does great.
  • Happy in Juliette

    5 out of 5 starsby MrFordF150 on 11/11/2020

    Spencer Pisel was very knowledgeable, friendly and courteous and very professional!
  • Cruise Control problem

    5 out of 5 starsby Escape 2009 on 11/10/2020

    Relatively fast.
  • I love Akins Ford!

    5 out of 5 starsby JimRouse on 11/08/2020

    The staff is always friendly and professional. The service is outstanding.
  • low pressure sales

    5 out of 5 starsby yankees61 on 11/05/2020

    We just purchased a 2011 Town and Country from Akins dealership in Winder ga, being new to the area we were not sure who to shop for a used car, we decided on this dealership because it was close to our house. We picked out this car online ans made apportionment to see it ,the salesman that we used was name Brock who really went overboard to help us out. He put no pressure on us at all. He let us take the car for a test drive and when we came back he had figures for us on this car and a trade which me and my wife were very pleased with We will purchase more cars from this place based on price and also because of the no pressure sales from Brock. I would highly recommend Akins ford to anyone at all. Don and Ruth Eberlin

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