New City Nissan
Customer Reviews of New City Nissan
Review type:
Awsome
by Mac01208 on 12/31/2016Quick and to the point. I got what i wanted and the salesman did a great job. I look forward to doing future buisness with nissan.Quest
by Samkaawajr on 12/06/2016Blair Akana and Blake Suenaka was very helpful. Blake was very informative about the Quest we puchased. I never was made to feel pressured about the sales like I have in previous purchase at other car lots. I walked out excited and happy… and not stressed out and pressured. Thank for the awesome customer service.It is very kind of you to write us such a nice review. Blair, Blake, and the rest of our team are proud to offer our customers a pressure-free and satisfying shopping experience, and I'm glad to hear that was the case for you on your recent visit to New City Nissan. Thank you so much for your business and please let us know if there's anything else we can do for you. Enjoy your Quest! Sincerely, Jan Fraga Customer Relations Manager jfraga@newcitynissan.com
Leaf
by Buoywunder on 11/23/2016updated 12/05/2016Friendly knowledgeable staff. Courteous and Honest finance team. The store maintained a comfortable and clean environment. Price was fair and matched as advertised. Vehicle exceeded our expectation with performance, ride and handling.Thank you for the kind words! We're thrilled to hear your experience was so fantastic and we hope to work with you again in the future! Sincerely, Jan Fraga Customer Relations Manager jfraga@newcitynissan.com
Helpful Friendly Dealer
by dacrush_2000 on 10/25/2016updated 11/08/2016Very helpful dealer. Good customer service from Blake & Gavin. They worked well to find a car that fits my budget. Very thorough in giving step by step informations.Thank you for your kind words! We hope to see you again in the future! Sincerely, Jan Fraga Customer Relations Manager jfraga@newcitynissan.com
Review
by Shirani on 10/12/2016updated 10/24/2016Derek is awesome! He's very personable and made my first car buying experience so easy. I would definitely reccommend him to my friends and family.We're so glad that Derek was able to be such a big help to you. He will be happy to know you were satisfied and the whole New City Nissan team appreciates your recommendation! Sincerely, Jan Fraga Customer Relations Manager jfraga@newcitynissan.com
Great Job
by TravisKochi on 09/14/2016updated 09/28/2016Blake Nakahara was excellent and went above and beyond to help me find the right fit and price. He was very friendly and knowledgeableThank you for leaving us this review, Travis! We are very happy to hear that Blake could be so helpful to get you set up with the perfect new vehicle at the right price. If there is anything more we can do for you please feel free to come back and see New City Nissan any time! Take care. Sincerely, Jan Fraga Customer Relations Manager jfraga@newcitynissan.com
THANK YOU
by hellokahtee on 09/24/2016Though I only went to New City Nissan for a part, I never thought I'd be coming home in a brand new car. Thanks to Gavin Morinaga for being SUPER PATIENT with me and dealing with me being indecisive. He totally understood what I wanted… in a car and we found just that. I went from driving an Altima to a Rogue. (: AND I LOVE IT! Thanks again, Gavin.Thank you for leaving us this wonderful review! We are very happy to hear that Gavin could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Enjoy your new Rogue! Sincerely, Jan Fraga Customer Relations Manager | jfraga@newcitynissan.com
Incredible service
by MartinArevalo on 08/31/2016Blake and Kevin were very helpful and patient. We never felt pressured! New City Nissan was the best choice out of all the dealerships we visited!Thanks for allowing us to help you, Martin! It is great to hear that you had such a positive and fulfilling dealership experience. Im glad Blake and Kevin were helpful and patient and worked hard enough to give you the best experience. We look forward to working with you in the future! Regards, Jan Fraga Customer Relations Manager|jfraga@newcitynissan.com
John
by John_2016 on 08/25/2016Simple and quick another great experience from the beginning to the end. Great choices and Justin knew how to help meThank you for your wonderful feedback! It's fantastic to know that Justin was able to make your experience incredibly simple and quick. We look forward to working with you again in the future. Take Care! Regards, Jan Fraga Customer Relations Manager|jfraga@newcitynissan.com
AWESOME MANAGEMENT AND STAFF
by Nazarena on 08/09/2016updated 08/22/2016I like the feeling that everybody has a smile on their face for me, showroom display is awesome, coffee is great at the lounge. Service department is clean and advisors are always ready to help. Managers give us bottle of water as a… welcome gesture.Thank you so much for taking the time to share your feedback with us, Nazarena! Our team is dedicated to provide a welcoming and comfortable experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Best, Jan Fraga Customer Relations Manager|jfraga@newcitynissan.com
Nissan
by Dawnnie on 07/17/2016updated 08/08/2016Pretty good cars. Nissan cars are nice and store has nice service. Free coffee and free water are nice. I also enjoy the air conditioning, especially being in Hawaii.good experience
by BrookeWard on 07/27/2016I liked that I was referred by Costco to this dealership and the pricing was a good deal, and the staff worked within my budget to get me the car I wanted.Thank you for taking the time to give us feedback on your latest purchasing experience at New City Nissan. We're glad to hear that our team was able to give you a positive experience. Thank you for your business and enjoy your new car! Sincerely, Jan Fraga Customer Relations Manager jfraga@newcitynissan.com
[Email removed]
by Kualoa2545 on 06/20/2016updated 07/06/2016The workers at New City Nissan went the extra mile to help me get a car, when others told me staight out no or the one or two places that said ok , placed really outrageous conditions and prices that i still couldnt do it. And they never… made me feel stupid or like I had no value due to my credit situation. New City Nissan is a business and like any business its goal is to make money, the difference however between New City Nissan and the Rest...Is that they Really Do care about their customers.New Nissan City Sales Team Service with Aloha & provides the best Deals!
by OFOgawa on 06/13/2016updated 06/26/2016First when I drove in, the property looked clean and they were sales people to greet me. They were well groomed and friendly. Very good first impression! The service was great, fast and efficient and Gavin was knowledgeable and friendly.… I like that ther cared about me as a customer and not being pushy trying to sell me a car. Outstanding sales department! Under the leadership of Aiyaz Dean, I see a team with the Aloha Spirit ready to service us with integrity and warmth. Mahalo nui loa!I would recommend New City Nissan.
by NoraWeatherwax on 06/17/2016updated 06/26/2016How friendly everyone was. From the moment I was greeted by Jason in the parking lot. I was offered bottle water which I appreciated as it was a very hot day. Jason was quite knowledgeable about electric cars. I appreciate his patience… with me and all the detailed explanations he gave me.Awesome experience for an outer island Hawaii resident
by Kauaicustomer on 06/12/2016updated 06/24/2016Antonio was very efficient, courteous and a great communicator. He was so fast we purchased our vehicle in less than 2 days! He answered me by email (we're Kauai residents) in just a few minutes and made what could have been a complicated… purchased super easy. THANK YOU!New Cty Nissan HNL
by AlRRemo on 06/13/2016updated 06/24/2016Salesman was up front about everything, very transparent transaction. Facilities were clean and comfortable. Technology used in financing section made the process quick and painless.Great Experience!!!
by Jadhawaii on 06/07/2016updated 06/20/2016I applied for a loan online and so surprised to receive a phone call from Justin Rabanal inviting me to come to Nissan to choose my car. He was so friendly and trusting. Then I spoke with Blair Akana who made me feel assured I would be able… to find a car and financing just right for me. I had a great experience & did in fact get my perfect Rogue. Mahalo Nui Justin & BlairMurano
by Maddieakana on 06/09/2016Very professional, helpful and friendly service. Antonio took the time to go over the features of vehicle, he's very patient. Great customer service.Thank you for writing about your visit with us! I am happy to hear that Antonio was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jan Fraga Customer Relations Manager jfraga@newcitynissan.com
James Donovan
by Carbuyer1000 on 05/25/2016updated 06/07/2016Antonio Hotta and the finance dept did a great job for us. We are very happy with our new car.New city Nissan!
by Justin808 on 05/16/2016updated 05/31/2016Everyone were friendly very helpful and they did not mind staying after hours(we went on a Sunday and got out of there at 9 almost 10) to get our deal finished. It was a busy day they had plenty of people ahead of us but they still kept… that smile on and didn't rush through anything.
We appreciate you taking time to leave us a great review! We are pleased to hear our sales team did a great job assisting you with your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Jan Fraga Customer Relations Manager jfraga@newcitynissan.com
by dealerreply on 01/04/2017