Customer Reviews of Antioch Chrysler Dodge Jeep Ram
Review type:
The perfect 1500 Laramie on the lot
by KDUB on 04/14/2023
Take your time and find the right vehicle for you. The team at Antioch CDJR worked with me to put me in the perfect truck.
116 reviews
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300m
by jefferyph on 10/17/2018I purchased a new chrysler 300m from Dan B. He explained all of the features about the car in detail. He is a low pressure easy going salesman.Not What You Expect
by MyReview2018 on 10/03/2018Be Aware Sales & Finance! I worked with the manager most of the time, but than past off after he knew I was purchasing my Ram. Worked next with a very rude and disrespectful person that told us about accessories for my Ram and than was… processing our finance paperwork as well, very rude the whole time! Short with me, smart remarks disrespectful young [non-permissible content removed] I should of walked out then and there. Was not happy with somethings on the new truck, oh we will take care of everything (Yea Right) the front bumper needed fixed they did a RUSH job and looked terrible, second attempt had scratch's all over it. So now I am going to a professional body shop that cares about their customers satisfaction and paying out of pocket. Well worth it to me then going back to Antioch Dodge! Are these people blind, do you not care about your customers? I am a female and I could see the terrible workmanship! Once you purchase something you are for sure secondary, don't call you back, you walk in and they are so rude! I will never, ever go back to Antioch Dodge for anything! I will return ALL my business, referrals, friends, family, co-workers all back to Gurnee Dodge never should of strayed away from them in the first place. They have always treated me like a customer, with professionalism for over 20 years, even with the new ownership treated me better then Antioch Dodge Sales and Finance! Whomever goes to Antioch Dodge for a vehicle GOOD LUCK don't hold your breath for Professionalism!!! NEVER EVER AGAIN FOR ME! I am so DONE with Antioch Dodge. No going back!Thank you Antioch Dodge!!!
by SVanDellen on 09/18/2018A very special thank you to Taylor and all the sales team! From test drives to rolling out in my new Dodge, this was a great experience! I highly recommend Taylor, she's patient and encouraging throughout the whole process!great experience
by JBAntioch on 09/18/2018We bought a Grand Cherokee and a great experience. Scott took us out on 2 test drives as we tried to decide what model worked best for us. Scott and Kevin worked up a nice deal for us. We also had a very positive experience with service… department two months ago. definitely recommend Scott and the guys at Antioch.Be well-prepared before going in
by Jeep2019 on 08/25/2018My recommendations before going in to purchase a vehicle 1) have your price vehicle and trim defined. 2) If your financing, have your check in hand. This will avoid any bait and switch techniques or confusion we ran into. Be prepared sales… and finance team. Moving very quickly so you have a lot of documents coming at you and selling of add ons may not have no no before going in. Also be prepared to be put on hold if another potential sales comes in, your sale is now second priority and you may feel you're not getting the direct attention you had prior to making the purchase. Just remember it's probably the second largest purchased you'll ever make next to your house. It was for us and felt stressed out by the end of the transaction. So just expect it won't be is pleasurable of an experience as you would hoped.RAM 1500
by bucky4623375 on 08/20/2018The customer service was excellent! They even drove the truck to my office to close the deal and my office was 1:50 minutes away. That is going above the call of customer service. Congratulations to Jason for a job well done!!!very satisfied
by susie777 on 04/25/2018This is the 2nd. Jeep Compass Ive leased and I love this car,I highly recommend this vehicle. My salesman was Shamar and was very helpful & courteous and explained all the new features of this car Thank YouGood Experience
by jkangaroo on 03/25/2018I purchased a used Honda CR-V from Dan Burdett. He was knowledgeable, helpful and low key. I had viewed the vehicle on the Antioch Chrysler Dodge Jeep website. They were fast and courteous in response to my questions. I set up a test… drive and was in and out in under 2 hours. Best car buying experience I have had.purchase new jeep wrangler
by happycustomer on 03/18/2018Jason our salesman was great. Very easy to work with, had answers to all our questions.Never doing business with them again!
by Emmalee on 02/03/2018They are dishonest, and my whole experience was horrible. I won't recommend this dealership to anybody!Sales Review
by GregsReview on 01/27/2018I recently bought a new Jeep Wrangler from Antioch Chrysler Dodge Jeep Ram dealership and the experience was one of my better car buying experiences. The sales person, Josh King, was great. The event was painless.Great car buying experience
by william65 on 12/03/2017I had probably one of my best experiences as far as buying a car with Antioch Chrysler. It turned out to be a good time dealing with Josh King. I could not have been hooked up with a better salesman. I looked for a pacifica in my area in… wisconsin but could not find the right vehicle. I took a chance and went to Antioch and found pretty much what i was looking for. I would like to thank Josh and Tony for everthing they did to get me in this vehicle.EXCELLENT CAR BUYING EXPERIENCE
by sharon2271 on 11/20/2017I was in the market for a new Ram 1500 with a very specific trim kit and color in mind. My sales person, Dan Burdett, helped me find the perfect vehicle and went above and beyond to acquire it and bring to his dealership. Although the… other dealer was not far I felt very comfortable with Dan and his knowledge and professionalism about the vehicle. He was able to negotiate an incredible deal for me as well. I also own a Ram 2500 that I have serviced at Antioch Chrysler Dodge and I really love their professionalism as well. Now I will have two trucks to bring in for service and know it will be done right.Super Dealership
by Smithtsr on 09/28/2017Josh was very thorough and professional during our meeting with him. There was no sales pressure during the time we were with him & the sales staff. The management staff was very thorough and pleasant during time with them. We will… recommend Antioch Chrysler Dodge Jeep Ram Dealership to all our friends.Dodge Daytona Charger
by ChargerDaytona on 08/02/2017I want to say thankyou to the sales team of Pete Hall, Tony Gehl ,and Melisa(Business Developement.Thier integrity, professionalism and genuine caring got me the car and deal i wanted...Absolutely give this sales team at Antioch CDJ...a… shot when your purchasing a vehicle...Thanks AgainANTIOCH DODGE IS THE BEST!!
by CVN0372 on 06/04/2017Patient, Kind,and knowledgeable best describes my Salesman Brandon Carroll, beside the Incredible Service I received at Antioch Dodge, they also had the Lowest Price then Anyone else!!See- Josh King
by Buster17 on 05/29/2017Friendly, knowledgeable about vehicles. The whole staff was nice to work with.Antioch Dodge
by AMX1970 on 05/11/2017I recently purchased a Jeep Cherokee Trail Hawk from Antioch Dodge. This is my second purchase there. Our sales person, Art, was great. He facilitated the entire process with ease. I'd also like to say what a great service department they… have.4 Defected Tires
by Pissedoff on 04/26/2017I bought a brand new 2017 Dodge Ram 2500 Diesel truck. I now have 3879 miles on it. Well, I noticed that there were indentations on all 4 tires. I was told from the service department that they do not handle issues with Firestone tires.… WHAT!!!! I bought a $62,000 truck from you. I had to go to Firestone as I was told. REALLY Antioch? Well, to make a long story short, all 4 tires were defected. I had to bay for 4 new tires. This is BS!!! Antioch Chrysler Jeep and Ram does NOT honor the bumper to bumper warranty. The tires should of been taken care of with no questions asked, and honor the warranty.See Chris Patterson!!
by Webslinger on 04/22/2017I haven't had many good experiences with car salesman but working with Chris Patterson really changed my view. He listened to what i wanted and the budget I had and found a great ride that works well for me! Didn't pressure just talked.… Great job Chris!! A+Good price, but still played games
by wjdennison on 04/01/2017I am thrilled with the Dodge Grand Caravan that I bought from Antioch Chrysler Jeep Dodge. They found exactly what I wanted, and made me a deal that worked. BUT, they still played the typical dealership games while we were closing the… deal. Which is frustrating and annoying.
About our dealership
Thank you so much for sharing this wonderful feedback with our team. We're thrilled you found the perfect truck and we hope you enjoy it for many years to come!
by Taruj Siddiqui on 04/17/2023