Customer Reviews of Antioch Chrysler Dodge Jeep Ram
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The perfect 1500 Laramie on the lot
by KDUB on 04/14/2023
Take your time and find the right vehicle for you. The team at Antioch CDJR worked with me to put me in the perfect truck.
116 reviews
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Great experience
by Dale426 on 06/25/2014I will be recommending this dealership to my family and friends. We were treated with honesty and fairness. Thanks for making it a great experience. JT our salesman went above and beyond..Terrible dealer
by old_skol43 on 05/18/2009After 6 months of finacial figuring I came up with an amount I could afford after paying several bills off. We went in and were able to get a price that was at my comfort level. When we sat down with finance guy he asked if we wanted… warranties including oil changes and if we wanted key replacement, we said,"No". The first bill of sale had the agreed price. After a while, he had us signing the paperwork and he was telling us what they were for, then he had one that he told us was for "free oil changes for a year" and one for a "free key replacement". After we got home I had said something about them throwing that in, even though we were asked if we wanted to buy it. When we went to our credit union to get a lower rate, we had seen a $650 difference. When I called the finance guy said,"That's what you wanted" I told him "You said they were free for a year" He said I was mistaken. I said "Well I guess we got screwed, can I get what I didn't want anyway?" he said "sure". It's been 4 phone calls and 3 months later and I've received nothing. [violative content deleted], [another dealership] is a "trustworthy" place and I'm sorry I ever went to antioch dodge.No cosideration for children
by mikealee1978 on 09/04/2008Not Child Friendly !!!!!! My 3 yr old daughter and I waited for six hours form 11am to 5pm while this dealer held my keys captive and would not allow us to leave even to get lunch despite my repeated requests to be allowed to take my car… or any car to go get her some lunch. All this waiting just to have an agreed upon deal constantly manipulated and changed. In the end I had to forcebly demand my keys back just to be able to leave. I dont recomend this dealership for buying a car especialy if you have kids. The salespeople even sat and ate their ordered in lunch in front of us with no regard or consideration for my 3 yr old. This dealer also has no contact info on their website other than an address and phone number so the only way to voice your concern to them directly is to call them up and engage in a verbal confrontation to which they just deny everything. BUYER BEWAREI didn't like them either, but I walked.
New Dodge Durango
by Wally on 02/02/2014updated 04/27/2025Our salesman, Kevin S., was extremely helpful and knowledgeable. They have an enormous selection on hand and we were able to test drive several cars until we found the perfect one for us, just the right model with the right options at the… right price. I highly recommend this dealership to anyone looking for a wide selection and a helpful staff.Never Ever Go Here!!!
by skiier007 on 04/22/2011updated 04/27/2025January 2010 my husband and I went to Antioch Chrysler Dodge Jeep Dealership and bought a 2008 Dodge Dakota Crew Cab truck. Before purchasing the truck, I asked the sales person, Al, if the truck was ever in an accident. He said "No." I… then asked him to show me proof. He showed me a carfax report stating that the car was owned previously by an individual and had no accidents. I asked if I could keep that report and he said no and took the report in a hurry. We took his word for it, trusting that the dealership would never commit fraud. On 04/21/2011, we took the truck into a dealership in Madison Wisconsin, to trade it in for another vehicle. The dealership told us that because the truck was in an accident previously, they could not give us full trade-in value. They said they originally were going to give us $17,500 for it but instead were gracious enough to pay off our loan of $16,300. So we lost $1200 because Antioch Chrysler Dodge Jeep lied and committed fraud against us. Today, April 21st, was the first day we had ever learned the truck was ever in an accident!! First they lied about it not being in an accident. Second, they lied about its previous owner being an individual instead of a business/rental car and third they gave false documents to us about the vehicle. They are a very dishonest business and we want to be compensated!!!!Very pleased with our new truck!
by Joe_and_Jen on 05/07/2014updated 04/27/2025My husband and I had visited several dealerships before going to Antioch Dodge and we were not completely satisfied with any offer that had been given to us. I went into Antioch Dodge and told them exactly which truck on the lot I wanted… and the price I wanted for my trade and the price I wanted to pay out the door. Kevin was our salesman and he made everything work. He got us very close to the price we wanted and we even ended up purchasing a little more than we had intended only because the price was right. Everyone there was super friendly and easy to deal with. They even helped keep our 3 year old entertained. I'm very glad we ended up purchasing from Antioch Dodge. I wouldn't be surprised if we end up there again when I'm ready to purchase again. Thank you!Positive experience
by _nicholas on 05/22/2014updated 04/27/2025I recently purchased a Jeep Wrangler from this dealership and I would definitely recommend it to other car buyers. I started by emailing the internet sales team and was given a very competitive quote. When I came to the dealership I worked… with salesman Kevin S., who was very helpful and friendly. He wasn't pushy at all and made sure all of our questions were answered. The internet quote was honored with no hassle at all, and the entire process was as quick and smooth as could be reasonably expected.Great vehicle but really bad purchasing experience
by canadan1 on 04/15/2014updated 04/27/2025I purchased a new 2014 Jeep Cherokee from this dealership not long ago. I live 3 hrs south, and made the trip after being quoted a price I would be paying with all the discounts that I called in advance to make sure I was eligible for. In… fact, I asked multiple times before making the trip that the price would be honored. I showed up, test drove the vehicle, was very pleased with it, but then after that the whole purchasing experience turned sour. The online sales manager was not present, when he said he would be, and did not pass along the quoted price I was given for the vehicle. I went through the entire process of making the downpayment only to then be told I did not qualify for the discounts, and was given a ridiculous reason why. It was almost 10PM with a 3 hour ride home. I should have walked away and purchased the vehicle in my home town, but I figured I made the trip and was there, so I went ahead with the purchase. Needless to say, I was very unhappy that the dealership did not honor the agreement before I made the trip. I sent an email to the online sales rep, Lee, voicing my dissatisfaction with the whole experience, requesting I be reimbursed for the time and travel. He acknowledged where he went wrong and said he would try to work something out. I had to call and send multiple emails to take this anywhere, but never did they truly try to rectify the mistake. I expressed that I expected the staff to be people of integrity and honor their word, and in response I was told by Lee that I wasn't a person of integrity for trying to renegotiate my purchase when I just asked to be reimbursed for my time and travel (10 hrs of driving and sitting in that dealership). I was told there might be a small reimbursement of 100-150.00, but no further word was sent back to me, so I stopped trying to push it. The frustration wasn't worth it to me to be treated like that. This dealership is very misleading with their online prices. I read the small print and talked to a few sales reps and the manager, and felt I was misled after arriving. I'm sure others have had more positive experiences with this dealership, but I can tell you that I felt like I was treated like crap after voicing my dissatisfaction. Customer satisfaction is important to you? Yeah right.Great Sales Experience
by gelander3 on 05/30/2014updated 04/27/2025My wife and I enjoyed the sales experience with Rocky (Sales Person). Also the Sales Managers were straight-forward and did not demand that I buy the vehicle that day in order to get their quoted price. That was appreciated and ultimately… is why I continued with my buying experience at Antioch Jeep. I look forward to the same high level of customer focus by their service department. This was my first purchase of a Jeep or any other brand from this dealership.2nd time buying from them
by dokotaguy22 on 01/03/2012updated 04/27/2025good people. they try to work with you. and get you into something you like. i just traded in my truck i bought off them in may. for a new model. just with in this last week. i love my new truck. they paid off what i owd on my other truck.… and gave me a very resinoble price on the new one. it does take them a while we were there 4 hours. maybe more but they kept us company and entertained. we had a great sales men named chis patterson. i strongly recomend him. he will get you into something for a good price. [violative content deleted].Extremely happy
by lovey4 on 07/23/2013updated 04/27/2025Sales team was great and not pushy. Finance dept worked very hard to get me the price that I wanted. Great selection and service.
About our dealership
Thank you so much for sharing this wonderful feedback with our team. We're thrilled you found the perfect truck and we hope you enjoy it for many years to come!
by Taruj Siddiqui on 04/17/2023