Valley Honda
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Customer Reviews of Valley Honda
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168 sales reviews
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by Pilot_Barbie on 04/25/2013updated 04/28/2025Around noon I emailed Dave A. at Valley Honda asking for a quote on the 2013 Honda Pilot Touring. Within 30 minutes I had a quote that was below all other dealers (I had several proposals for the exact same vehicle). Two emails later with… Dave and Tommy M., Sales Manager, I committed to coming in to buy the vehicle. I arrived at 6:30 after work and I was greeted by Tommy in the most professional manner. Tommy is no-nonsense, matter-of-fact, yet very friendly representative of Valley and he does his job very well. Tommy introduced me to Dave, Sales Representative, and Dave gave me a tour of the facility and he actually had the car cleaned up and ready to go sitting in the garage bay for our inspection BEFORE we came in!!! The entire purchasing process took about an hour and there was absolutely no haggling because I knew I was getting the best price. It was refreshing to have such an experience and I'm sure Dave and Tommy would verify that I was a pretty accommodating and understanding customer. No better way to say this but there was no "bs" at all, just frank and friendly discussion. Since I have never owned a Honda, I cannot speak to the dependability of the vehicle, or Honda for that matter (maybe when I have some miles under my belt I can comment on the car), but I really do like the interior room and 3rd seat of the Pilot for transporting the ever-growing "crowd" of grandkids. As I wrote on the comment card I was asked to fill out... "I'll be back." Looking at previous comments I can now see I am not alone in recognizing this dealer as one of the best I have ever had the pleasure of doing business with. They deserve the accolades. Give Dave A. a call and if you are a Honda buyer, I am sure you will be writing a similar review. Good luck in your vehicle search.Great Service !!!
by honda917 on 03/10/2013updated 04/28/2025We have purchased 3 other vehicles from Valley Honda and that's why we bought our 4th car there. The salesmen,Nick T. and Bill T. were wonderful.We got the deal we wanted without any haggling.I wish more dealships were like Valley Honda!4th Honda purchase at Valley
by aurora_60506 on 09/03/2013updated 04/28/2025This was our 4th Honda purchased at Valley since 2001 and the experience has gotten easier with each purchase. Kyle was very accommodating and I was surprised that he kept his cool no matter what I threw at him. We love the new Accord and… will certainly be back there for the next one.2004 Honda Pilot puchase
by pilotwja on 06/07/2012updated 04/28/2025As soon as you arrive at valley Honda it is apparent the pride they take in their customer service. I had the pleasure of working with sales consultant JAMES KIRPANOS. He really went above and beyond to help our family buy its first Honda,… a Pilot. We had situation on our end that James and the dealership helped us to resolve and finalize a deal. Thanks Valley Honda and James.Good experience with the Sales Team
by Happy_Customer on 01/30/2014updated 04/28/2025Randall R., the Sales Representative at the Valley Honda dealership walked us through all the options available in a very courteous manner making it a very personal and pleasurable experience overall for the whole family. A very nice… environment as well.Valley Honda
by Pesqually on 01/29/2014updated 04/28/2025Valley Honda is a great place to purchase a car. I have bought multiple vehicles and referred many people to this dealership. I recently purchased a new 2013 Fit Sport and this experience was no different. The salesman Randall R. was great.… Friendly, courteous, knowledgeable, and most important several hundred dollars less than any of the three Honda dealers I contacted. If you want a fair price and a great experience I highly recommend Randall and Valley Honda.Great Experience
by mdvirgilio on 06/29/2013updated 04/28/2025We leased a vehicle from Valley Honda a year previously and came back again because we had a great experience. It's likely we'll continue to come back again and again.No hassle purchase
by bballjer on 04/10/2014updated 04/28/2025Received very aggressive internet pricing. Brian B. was very nice, explain the unfamiliar features, went over all options without being pushy. The process was much quicker than I had been used to in the past. Also very impressed with… service department size, cleanliness and perks.Purchasing a vehicle
by dennis1242 on 04/26/2013updated 04/28/2025I was truly impressed with the personnel and the dealer environment.The dealership acted like a well oiled machine. The lenght of time involved in a purchase at a dealership can be boring and frustrating., but Alecia alleviated the wait… with answering questions we had about the vehicle and purchase in general. The necessary forms were prepared and signed without the usual wait, which made time at the dealership much shorter than usual. We had an overall wonderful experience and we would recommend this dealership and Alecia to others interested in purchasing vehicles.Great Service
by jong2 on 10/12/2013updated 04/28/2025Valley Honda is a beautiful dealership, modern clean and well laid out. the staff are great, kind personable. There is a great efficiency there that you don't get at many car dealers. They are very well organized, and extremely hospitable.… This is a winning combination for purchasing a car, quickly and painlessly. The staff are very knowledgable, and show genuine pride in their work. I truly enjoyed the experience, not to mention that Honda cars are extremely well made, fuel efficient, fun to drive. I would recommend this dealer to anyone. We leased a great 13 Civic from Andrew B. Great guy. I would definitely deal with him again.Kyle W. Valley honda
by Debbyh1 on 07/23/2013updated 04/28/2025Kyle has been just great. Most polite and very very patient.he has gone way beyond the call of duty and I really appreciate that. I afraid I have been abit of a challenge. I love my new car and feel very swanky in it. Now if I can figure… outcall these new gadgets and pluses. Many thanks Debby HennellySold on Honda
by david_g1 on 08/20/2013updated 04/28/2025I was in the market for a new truck to replace my aging 03 ford Sport Trac. I was very determined that I wanted an equivalent vehicle to my Sport Trac, but found that there were very few options. GM made the Avalanche and I refuse to buy a… Government Motors vehicle. I had heard of the Ridgleline but always remebered that they weren't appealing to me. Having limited myself to to the type of vehicle I wanted, I researched the Honda Ridgeline and found that it had many of the features I wanted. After test driving one, I wasn't fully convinced that this was the one I wanted. I had looked at several dealers inventory to find colors, options I wanted and couldn't find anything that I was 100% in love with. I happened to be driving through the Naperville/Aurora area and noticed the Honda dealer that I couldn't access their online inventory. Now I knew why. They had a ton of inventory! Too much to list I suppose. As soon as I approached the entrance to their lot, I saw the truck I wanted! 2013 Bali Blue Ridgeline RTL. When I went in to speak to a salesman, I was blown away at all the activity inside. There were large TV's everywhere, what seemed like 30 sales people and even more shoppers. I was in awe of this dealership. I was greeted at the front door by a friendly young lady and directed to the salesman I had briefly spoken to outside. Brian R had 2 customers he was working with and I had the time to wait as he was the one I wanted to deal with. My son and I looked at the floor models and was greeted by the owner Bob. He was a very friendly man who made sure we were being helped in a timely manner. We spoke about Honda and our families. It was nice to see the owner out and about mingling with the customers and making sure everyone was being helped. When Brian R was available we discussed the vehicle I wanted, he gave me the keys to go look at the truck and he met me outside after I had time to look the truck over. We went back inside where he was busy with his two other customers, but I never felt like I was waiting for him. He balanced all his customers with care and thoughfulness as he wanted to make sure we weren't waiting around longer than we needed. I had time to look over some pricing and accessories as he was tending to his other customers. Once he was finished with them, we worked to finalize our deal. It was a smooth seamless transaction from the moment I walked in the front door to the moment I drove off the lot in my new truck. From someone who had never even considered purchasing a Honda before, I can't wait to go back to Valley Honda to purchase another one. Not your typical dealership by any stretch of the imagination. They boast a very inviting and electric showroom floor, a Starbucks coffee station, cyber cafe, kids area, vending machines and the most impressive service area I had ever seen. The cleanliness of their facility is top notch! The care and effort they put into keeping their showroom and shop area clean and welcoming should be the standard that all dealerships should marvel at. Brian took us on a tour of the facility (while the finance people were getting our paperwork ready) and it really is a site to see for any car guy or gal who enjoys this type of thing. They can service over 40 cars at once! Overall, the best new car buying experience ever and I have been buying cars for over 20 years now. Nice job Valley Honda! Well done Brian R for making this a great experience for me and my family. I will be back!good dealer
by winds on 04/27/2013updated 04/28/2025They are nice and price is fair. It is a good dealership to deal with.I never though the day would come........
by soccer_mom2 on 04/30/2013updated 04/28/2025Yep, I am an official minivan owner :P My family is growing and it is much needed. I have bought and/or leased my last 3 vehicles from Valley Honda and I really enjoy working with them. I have had my eyes on the Honda Odyssey lately, but… realized I can't afford it right now. My 2nd option was a Volkswagen Routan and when I saw Valley Honda had one, I went in to check it out. I worked with a salesman named Aldo when I was in there Saturday. He was extremely kind and helpful. I was impressed that he knew as much as he did about Volkswagens, being that he works at Honda. I really appreciate all of Aldo's help with my purchase!! He was polite enough to call me Monday to make sure everything is going well with my hot new ride. I've only had the van for a few days but so far I love it!Wonderful Buying Experience
by HondaCRVFan on 09/26/2012updated 04/28/2025I have always been a very nervous car buyer, but James K. at Valley Honda made my experience stress free! He was such a pleasure to work with, and approached my needs with a very relaxed determination to provide high quality sales service.… He was very professional and courteous as well as flexible and great at answering all of my questions. Thanks James!Valley Honda - Excellent Dealership
by pilot_owner1 on 07/11/2013updated 04/28/2025The 7-8 seater SUV/CUV market is very competitive and it was hard for us as buyers to make our selection. After a month long due diligence and an evaluation of Honda Pilot and a dozen other brands (including premium brands) we selected the… Honda Pilot Touring 4WD. There were 2 main reasons: 1 - The vehicle itself: Honda's reputation for reliability as well as the spacious Pilot with lots of family friendly features at a good price. Great choice for buyers looking for a mini-van alternative. 2 - The Dealership (Valley Honda): We made 4 visits to the dealership and with every visit we were impressed with the culture of the dealership. Everyone was genuinely nice including the GM, Sales and service folks, the finance manager, receptionists and the facility is modern, kid friendly, and very inviting. Our Sales Rep, Jack D., deserves a special mention. A very young man with impressive 'sales' maturity - upfront but respectful, genuine interest in our requirements, immediate follow-up and communication, and many good personal and professional qualities that you won't necessarily expect from a car sales person. I think most of the car dealerships are trying to change the distorted image of the "car salesman" and we were pleased with every one we visited, however Jack and Valley Honda evidently won our business at the end!Honda Odyssey Powell Family
by westoak352 on 05/04/2013updated 04/28/2025Overall experience was great. Only downfall was the wait as it was very business evening since it was the end of month and we were financing.AAA++++ dealership
by emm6 on 01/11/2014updated 04/28/2025E-mailed dealer for a quote and received a quick response. Their competitive pricing brought us in the dealership and we purchased the car. No hard sell!! Would definitely recommend this dealership.Excellent purchase experience
by jim594 on 11/23/2013updated 04/28/2025Thank you for the excellent purchase experience. I shopped this car via the internet and while to prices of Chicagoland dealers were mostly close, I found this dealership to be the most responsive and accommodating. It is not my closest… dealer, but due to the reliability of the product I do not need frequent visits. The thoroughness of the staff as well as the genuine concern for the customer was impressive. It is the way American business should run. I can not say anything bad about the dealership, and would suggest they be considered if a vehicle purchase is planned. Thanks4th Honda in Family Purchased at Valley Honda
by sparky87 on 10/29/2013updated 04/28/2025We bought an Accord EX-L from Valley Honda last week. The sales experience was quite good with a large selection and they were friendly to negotiate price with.Great Experience!
by terinb on 10/30/2012updated 04/28/2025James K. was helpful and knowledgeable when purchasing my 2013 Honda Accord. James went over every detail with me on the Accord making this experience a pleasure. Thank You!
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