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Customer Reviews of Honda on Grand

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667 reviews
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  • Love Honda on Grand!

    5 out of 5 starsby Jules Bass on 05/12/2021

    Been with Honda for a few years now and I love it! Danny is extremely helpful. He’s always a pleasure to work with!
  • Honda Odyssey

    5 out of 5 starsby Don on 05/12/2021

    Ricky was very helpful and friendly. This is a nice place to buy a vehicle. We are happy to recommend Honda on Grand for friends.
  • Great time!

    5 out of 5 starsby spatel1 on 05/12/2021

    Sam was awesome. Super helpful and didn’t waste time. Friendly and very kind man.
  • Too long for oil change

    2 out of 5 starsby J J on 05/11/2021

    75 minutes not acceptable for oil change
  • Honda on Grand did a great job

    5 out of 5 starsby BillG on 05/08/2021

    Igor did a great job, he listened to my situation, and was flexible and responsive. I told him I had a time constraint and he helped streamline the process significantly! I’d do business with him and Honda on Grand again!
  • Great service

    5 out of 5 starsby Juan macias on 05/04/2021

    They treat you like family
  • Fantastic service

    5 out of 5 starsby Dustin Smelser on 05/03/2021

    Sam Syed is Fantastic. Honda on Grand is lucky to him. As long as he is there I will keep coming back!!!! We be referring friends and family to him.
  • Amazing Service

    5 out of 5 starsby Giselle Zermeno on 05/03/2021

    Tom was very helpful in our search for our new vehicle, friendly and explained all our questions and concerns, beyond satisfied
  • Worked with me to get what I needed

    5 out of 5 starsby Mike on 05/02/2021

    The car I wanted was gone, but he worked with me to get an upgraded vehicle for the same basic offer. He made it easy and I left with a better car than I planned. Thank you
  • Stress-Free

    5 out of 5 starsby Thomas Predki on 05/02/2021

    The salesman was great and the time spent o. Price negotiation was minimal.
  • 2021 CRV

    5 out of 5 starsby Suzi Q on 04/29/2021

    Very professional but always make you feel like they are there for you.
  • Quick and seamless buying experience!

    5 out of 5 starsby Anas Ali on 04/29/2021

    Great team and very helpful for decision making. Honest and willing to do business.
  • Honda Odyssey

    5 out of 5 starsby James on 04/28/2021

    Have been purchasing our cars from them and great friendly environment
  • Danny

    5 out of 5 starsby Jeff on 04/27/2021

    There is no better salesman than Danny. He respects your time and is upfront on the new car and your trade in. I have recommended him to my in-laws who also have two vehicles with him. Honda on Grand Finance managers are the quickest/most efficient with your time as well. No hidden agendas at Honda on Grand. Simply the best car buying experience anywhere.
  • Have no fear Danny is there

    5 out of 5 starsby Holly on 04/27/2021

    Highly recommended, especially Danny Estavez he helped us with everything smoothly and efficiently. Also was patient in answering all our questions, very informative. Excellent customer service, will be recommending to all my friends and family for sure!
  • Simple purchase process

    5 out of 5 starsby Sean on 04/26/2021

    I was able to test drive the car i was looking at quickly and find out what was in stock and able to choose to purchase it as quickly. Pricing was good and the car was clean and ready quickly. Daniel trained me how to use the car. I would note since i didn't have a USB cable i wasn't able to sync my phone to the car while there. I would note that providing technology cables (as free/paid options) would go a long way to making the experience next level. Its like buying the toy for christmas and not having batteries. Everything needed to make it work like it can should be available. (USB cables, HDMI converter, entertainment system peripherals, etc.) The finance part took a short time, but it took over an hour to get to see a finance guy cause of staffing issues. This part of the process is archaic and silly. I should have been able to make my decisions from the sales desk using an iPad or something, inputting all my details and getting recommendations based upon my driving style, cost, etc. (upsells are done all the time online and you don't need to funnel people to good closers). In fact if you did it right, you could have people qualified and making decisions prior to actually saying a firm yes. Getting people in and out quick would increase overall sales and reduce needed staffing. Also, i wanted to put 10k on credit card and only 5k was allowed. I don't know a good reason why not since i know people buy cars on credit regularly. I would recommend this dealer to friends due to the staff, availability, and pricing.
  • Great experience with Daniel G

    5 out of 5 starsby Louis V on 04/25/2021

    Smooth process from start to finish, total transparency and honesty. I would do business with Daniel again.
  • Tom - thank you for making car purchase great again, will be back

    5 out of 5 starsby Happy buyer on 04/24/2021

    Love this place and their hot chocolate :) Pleasant experience. All done with NO pressure and NO headache. No time to waste - this is the dealer you want to go to. Very smooth transaction. Great management. Great customer service. Great prices. Tom was wonderful, very professional and informative. Thank you Honda on Grand - will definitely be back.
  • Great Experience

    5 out of 5 starsby Shabnam Shaiq on 04/23/2021

    Warmly greeted, very friendly knowledgeable, helpful, accommodating and honest.Everyone was nicely presented,thanks
  • James is the best person for any Honda purchases

    5 out of 5 starsby Mitesh A on 04/22/2021

    Car purchase can be a tiring task especially finding the best price across so many dealerships in Chicagoland. The simple and best method is to contact James at Honda on Grand- he is a straight talker, will work with you to find the best numbers and financing options. His deal is not met by anyone - be it financially or the genuine experience of buying car without hassle. James’s name was recommended to me by a friend and I’m very happy with the experience of working with him!
  • Great job

    5 out of 5 starsby Ann Sajeev on 04/22/2021

    Daniel is out standing and he will tells you what are the buying options and he will go through on everything..that’s perfect

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About our dealership
Amenities
  • Complimentary Coffee
  • Shuttle Service
  • Cable Television
  • Television
  • Vending Machines
Languages Spoken (4)
  • English
  • Polish
  • Urdu
  • Spanish