Phillips Chevrolet
Customer Reviews of Phillips Chevrolet
Review type:
Rami was the best
My Recent Car Buying Experience
by weber1985 on 11/07/2012updated 04/25/2025Now I know we all hate going through the car buying experience. The second you pull into the lot the salesmen are all over you like vultures. I never seen so many trying to be my new best friend. But I have to say this time was… different. My wife and I went to Phillips Chevrolet in Frankfort and ended up buying a brand, spanking, new 2013 (with only 42 miles on it) Chevrolet Spark. And not the pink one that was on special, of course because my oldest son would be driving it. But the Denim Blue model and it looks really, really cool. We had an excellent salesman, Chris S. You could not ask for a nicer and more helpful individual. He was not pushy or bothersome at all like a lot of salesmen. Chris knew a ton about the Spark and the whole car buying experience. If only I had more money (it's all tied up in paying college bills), I would buy another car from Chris. My recommendation, if you are looking for a vehicle, stop in at Phillips Chevrolet in Frankfort and ask for Chris S. I know you will definitely have a totally different experience than the typical car buying experience, GUARANTEED!!Thank you for the WONDERFUL review. We appreciate your family's business! I'm sure your son will enjoy his brand spanking new 2013 Chevrolet Spark!! Happy motoring :)
Awesome experience at Philips Chevrolet
by kunk1 on 02/28/2014updated 04/25/2025We had shopped at many other Chevrolet dealers and were not able to find what we were looking for. I found several vehicles that interested me on line at Philips Chevrolet and decided to make the trip from Plainfield to Philips Chevrolet.… My wife and I were introduced to Justin N. and our experience just got better and better. We decided to purchase a new 2013 Traverse and ran into a little snag with getting our GM employee authorization code. Justin did everything he possibly could to help even though the snag was 100% our problem. We were also blown away with the new vehicle inventory that was available. We are die hard Chevrolet buyers and will be making all of our future purchases from Philips Chevrolet. Thanks so much Justin and all of the staff involved in making our new car purchase at Philips Chevrolet a great experience!Thank you and your wife for driving from Plainfield to Phillips Chevrolet to purchase your new 2013 Chevy Traverse! I will pass your kind words on to Justin. We appreciate your business! Happy motoring!
A great place to do business
by Oldtimer88 on 12/03/2013updated 04/25/2025My wife and I purchased a 2014 Equinox and found the experience to be a pleasure from beginning to end. Hani was very cooperative and helpful. Matt also provided great service. I would highly recomend Phillips Chevrolet to all!Thank you and your wife for choosing Phillips Chevrolet to purchase your 2014 Equinox :) We appreciate your business! Happy motoring!
Great Service
by Dave_Adams on 01/23/2013updated 04/25/2025My son and I had been shopping for a used vehicle for him to use going back and forth to school. We had been to many lots and dealerships and found a car that we really liked at another dealer. I told them that I had a few concerns about… the tires and brakes and wanted to take it to my mechanic before I agreed to buy. I was told that that would be fine, but if we found something "We will not do anything about it". I remembered my very positive experience I have had at Phillips Chevrolet whenever I had my truck serviced there. We went to Phillips and met Joe L. and he listened to what we were looking for and took all of the time we needed to find a car we liked. He explained everything about the car, warranty, maintenance program and even took us on a tour of the service area. I was so happy with the service that Joe provided and with the courtesy of the staff that I bought a 2009 Malibu and spent $5000 more than I originally planned. Overall I could not have asked for a better experience. I will certainly be going back for my future needs.Thank you for the wonderful review! We appreciate your kind words and your business! Thank you and your son for choosing Phillips Chevrolet. Happy motoring!
phillips rocks
by beckyb1 on 03/08/2014updated 04/25/2025Rafat A. and Rachel P. were a complete pleasure to deal with. They were very friendly, informative and honest. The level of their customer service was second to none. It is our second vehicle from Philips and have been very happy with both… purchases. They were easy to deal with, and were able to complete deal in a timely and efficient manor. We will continue to shop there for all of our vehicle needs. I strongly recommend you look Rafat and Racheal up when you get there, you will not regret it.Thank you for your business! "The level of their customer service was second to none" is music to our ears! I will pass your kind words on to Rafat and Rachel! Happy motoring!
Simply Outstanding service!!!!!
by wilsonm1 on 05/01/2013updated 04/25/2025Scott S. was my service advisor the service was simply outstanding. If your thinking about getting your chevy serviced here you must you will be very happy you did.Thank you! We appreciate you choosing Phillips Chevrolet to service your vehicle. Happy motoring!
Great times
by unioncarl4130 on 05/30/2013updated 04/25/2025Rachel P. sold me a chevy cruize and definitely knew what she was talking about. Definitely will go back to see her on my next buy.Thank you for taking the time to write a review! We appreciate your business! Happy motoring in you Cruze :)
Happy Buyer!
by Mem87 on 01/22/2014updated 04/25/2025We saw a Certified Pre-Owned Equinox on their web site after searching other dealership web sites. Phillips had the best number of available Certified Equinox vehicles available. We completed an internet inquiry and got an immediate… response by e-mail and phone from Samantha. She was very friendly and invited us to visit the dealership to see the auto we were most interested in. When we arrived, Rami met us at the door and brought Samantha by to introduce herself. She then told us we were in capable hands with Rami, and she was so right. He answered all of our questions, provided us with plenty of info about the Equinox in general as well as info about the specific one we wanted to see. He never tried to steer us away from what we came to see, and never tried to convince us to buy new. He listened to us and was not that stereotypical pushy car salesman you hear about. He let us work things out to our satisfaction and did not pressure us to make a decision, which was much appreciated. We would definitely recommend Phillips Chevrolet and would also recommend that you ask for Rami. We have purchased from Phillips many times over the years and have not been disappointed. Working with Rami was a pleasure. Thanks for helping set up the OnStar and Bluetooth for us, too!Thank you for taking the time to write a review! Samantha, Rami and the entire Phillips Team appreciate your business! Happy motoring :)
New Car Purchase
by LSODA on 09/15/2013updated 04/25/2025We have been coming to this dealership for almost all of our car purchases and we deal with Hani. He is very professional and will go out of his way to make sure we are happy. Our family will continue to buy cars from him for many years to… come.Thank you for your continued business! We appreciate you and your family's business! Happy motoring!
Best dealership to deal with!!!
by NicksVolt on 10/26/2013updated 04/25/2025I finalized my decision to purchase a Chevy Volt after verifying the $7500 tax credit and $4000 Illinois rebate were applicable to me. I planned on going to 3 dealerships to secure a great deal and bring home the Volt that day. I first… stopped at Phillips Chevrolet because I have heard good things about their overall buying experience. I was greeted by salesman Hani S. I told him I was there to look at a blue volt that I called the day before about to verify it was there before I came in that day. Hani looked around and 10-15 min later told me they found it but it had 2000 miles on it. I was a little upset because I verified the day before it was brand new and available. I was ready to go to dealership # 2 when Michael M., a manager came out to greet me and apologize about the situation. I was a little taken back because Michael's demeanor was very friendly. Something I wasn't used to after my last 4-5 car purchases. He immediately located another Volt on the lot with more options than the one I originally planned on looking at and said he would get me a great deal on it. He was confident that a deal would be reached that day, showing me that they were serious about earning my business. I usually trade in a car every two years and fight for every penny making the negotiating process look like a boxing match. I can honestly say this was the most pleasant car buying experience I have had in the last 5 years! Michael fought for a great rate for me as well, there was no posturing to get every last dollar. We both had a bottom line to meet, but it was a very respectful negotiating process which made the deal. I purchased 4 vehicles from Saturn of Tinley park when they were around because of the same experience. Phillips Chevrolet will continue to receive my business from now on. A+++ dealership. Thank-you Michael M. and Hani S., I appreciate you guys making my experience appositive one! And by the way, I LOVE my Volt!!! I have never had a car that was this efficient and enjoyable to drive. Nicely done Chevy/GMThank you for taking the time to write such a GREAT review! We appreciate your A+++ rating! "This was the most pleasant car buying experience I have had on the last 5 years" is music to our ears! I will pass your very kind words on to Mike and Hani :) Happy motoring!
GREAT Customer Service
by ElenaP on 06/17/2013updated 04/25/2025Sam D. made me a believer. All odds were against me with a not so perfect credit score and a low down payment but he made it happen. He is good at his job, he knows cars and knows how to get it done. I am soooooo happy with my 2013 Sonic… and I think everyone should car shop at Phillips Chevrolet. If you think you can't buy just go see Sam and you CAN drive that new car you are dreaming about. Good luck!Thank you! What a great review! Enjoy your Sonic...happy motoring!!
Mark P. is awesome
by goldenlocks2 on 07/06/2013updated 04/25/2025He was very patience and helpful. He took the time to show me all the creature features and made sure that I was comfortable with everything and that my onstar was on an working. Even though it took a few hours to get it done, he stayed… with me every step of the way.Thank you for your kind words. We appreciate your business! happy motoring!
Albion B.
by katiepirie22 on 02/01/2013updated 04/25/2025So excited to say I came in and spoke with Albion B. and had a wonderful car shopping experience!! Thanks to Albion and his wisdom on some pretty neat car s I am now CONVINCING my husband to come with and seal the deal! Thank you so much… Albion, never have I ben so excited to car shop!! -KatieThank you Katie! "Wonderful car shopping experience" is what we strive for. I will pass your kind words on to Albion :)
Rachel P. was awesome!
by emma24 on 05/05/2013updated 04/25/2025I bought an Equinox from Phillips on May 3 and Rachel Peterson was awesome! Phillips is very well organized and has a HUGE inventory, Rachel was able to locate a vehicle for me that had everything I wanted and nothing I didn't. She was so… courteous and knowledgable and I will definitely be returning to Phillips for any future car needs. Thanks Rachel, I love my Equinox!!Thank you for your very kind words! We appreciate your business! Happy motoring in your Equinox!
Perfect 10!
by jleja06 on 01/15/2013updated 04/25/2025I just bought my GM certified, great condition, beautiful 2009 Chevy Malibu on Jan 8, 2013. My salesman, Rami, couldn't have treated me any better. I definitely recommend him as a salesman and Phillips as a dealership PERIOD. Rami went to… extremes to make sure that I was extremely satisfied with my new buy! Mike M., the GM, was also extremely friendly and helpful!Thank you for your very kind words! We appreciate your business. Enjoy your beautiful Chevy Malibu :)
Should Have Gone To Phillip's Chevrolet First!!!
by billythekid03 on 01/06/2013updated 04/25/2025Tried many dealers looking for a Chevy Express. Should have gone to Phillips Chevrolet first. Joe H. is an excellent professional saleman who knows what he is doing!!! I will be purchasing from Joe again!!!!Thank you for the very kind review! We appreciate your business! Happy motoring!
Great experience!
by marnett51 on 07/13/2013updated 04/25/2025Working with Joe was extremely easy. It was a very low pressure experience and Joe was more focused on making sure I had what I wanted and all of my questions were answered.Thank you for your business and your review. We appreciate it. Happy motoring :)
Ask for Rami
by guzzi1 on 05/30/2013updated 04/25/2025We came in to have a few things looked at under our bumper to bumper plan on our 2011 Silverado, while waiting for the work to be completed a bit of brousing was underway. A bit later we drove out owning a new 2013 Silverado 4x4. We work… with Rami and he makes the process simple and always a gives us a great deal. This is our 7th car we have purchased through Phillips since 2001and I am sure it wont be our last. Visit Phillips Chevrolet in Frankfort and ask for Rami.Thank you for your continued business!! We appreciate it! 7 cars...thank you soooo much! Happy motoring in your new 2013 Silverado.
Tough car decision
by swm2 on 04/06/2013updated 04/25/2025Brian K. and the entire Phillips Chevrolet staff were wonderful in helping us decide on the best car for our family. Brian took the time to explain the best cars and the best buying options. At no time in the process did I feel rushed or… pressured. This is the third purchase at Phillips, and each time Brian has helped fill the needs of our growing family. We always service our cars at Phillips and Phillips will be our first choice if our family needs grow in the future.Thank you! I will pass your very kind words on to Brian. We appreciate your continued business! Happy motoring :)
Thank you for your continued sales and service business! We appreciate it. I will pass your very kind words on to Brian. Happy motoring!
Can't get better than this!!!!
by Latrice133 on 08/12/2013updated 04/25/2025I arrived at Phillips Chevrolet with intentions of getting an appraisal. Unexpectedly, with a big help from Joe H. (very down to earth and funny individual :-) ) and the Finance Department I left happy and overjoyed with a new 2013 Chevy… Malibu. As a single mother and a low credit score, I automatically had doubts of getting into a new vehicle. Joe and supportive staff worked diligently to get me into a new vehicle. I thought it would be hard, but these guys made it look like a piece of cake.This was a big upgrade for me after trading in my old 2010 vehicle. The service throughout the whole process was very professional with friendly staff. Thank you so much for everything Joe. (Still smiling) Latrice H.Thank you! We appreciate your business and you choosing Phillips Chevrolet to purchase your NEW 2013 Chevy Malibu! Happy motoring!!!
Great Service
by Nikko9 on 05/10/2014updated 04/25/2025Great Dealer Phillips Chevrolet if a great dealership.The dealership was honest and very friendly.Phillips Chevrolet went above and beyond helping me.I would definitely recommend Phillips Chevrolet and plan to buy future cars from there… also.Thank you for taking the time to write a review. We appreciate your business and your referrals. Happy motoring!
- Complimentary Drinks
- Instant Financing
- Complimentary Coffee
- Cable Television
- Television
Thank you for taking the time to write a review for Phillips Chevrolet! "Top notch" customer service is what we strive for. Your business is very much appreciated. Happy motoring!
by Michael Maheras on 01/24/2025