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Customer Reviews of Phillips Chevrolet

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619 reviews
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  • Excellent Service

    5 out of 5 starsby rmatt9130 on 01/18/2014
    updated 04/28/2025

    Stress and haggle free experience. Great selection of cars. Albiano and the rest of the staff provided all the information we needed to make the most informed decision we could make with our car purchase.
    • Thank you! Albion and the entire Phillips Team appreciate your business! Happy motoring!

      by phillipschev on 01/21/2014

  • Piece of cake

    5 out of 5 starsby ScrapperPat on 10/18/2013
    updated 04/28/2025

    I am 2/2 at Phillips so far thanks to Jaime B.! Both times I went in I did not expect to leave with 1) a new car and 2) a great deal. And both times that's exactly what happened. Great customer service and an easy process from start to finish. Thanks again to Jaime and Phillips Chevy!
    • Thank you for taking the time to write a review. 2/2 is music to our ears :) We appreciate your business! Happy motoring!

      by phillipschev on 10/21/2013

  • Buying from Rachel at Phillips Chevy a Pleasure

    5 out of 5 starsby Gmc12148 on 04/02/2013
    updated 04/28/2025

    It was a pleasure purchasing my 2013 Chevy Traverse last Thursday from Rachel P. at Phillips Chevrolet last week. She was very helpful and informative in helping me with this task and Negotiations with management. I would recomend any potential buyers at Phillips Chevrolet to ask for her help!
    • Thank you for the very kind review. We appreciate your business! Enjoy your Traverse :)

      by phillipschev on 04/04/2013

  • Outstanding experience

    5 out of 5 starsby rblum05 on 04/16/2014
    updated 04/28/2025

    In March, my husband and I decided to sell his 2007 Silverado and downgrade to a Cruze to save money on our monthly payment and, more importantly, gas! We have been a customer of Phillips Chevrolet for almost 10 years now. We have an outstanding relationship with Robert N., who is now the Commercial/Fleet Sales manager at the Frankfort location. Robert never hesitates to assist us with any need we have even though he is now on the Commercial end. After a few conversations with my husband, and Robert's knowledge of where my husband works and his commute, Robert offered us a 24 test drive to ensure this vehicle would, in fact, meet our needs. Robert then set us up with Steve S. who assisted us with the sale. Steve answered all of our questions, addressed all of our concerns and provided us with some comic relief during the long, tedious process of car-buying. Steve went out of his way to address me and speak to me directly, even though this car was for my husband; which was very much appreciated (when we purchased my car 3 years ago, the salesman we had only spoke to my husband like I wasn't even there). Steve was able to secure us as a customer and we highly recommend him to anyone looking to buy a new vehicle.
    • Thank you and your husband for choosing Phillips Chevrolet! We appreciate your continued business for almost 10 years!!I will pass your very kind words on to Robert and Steve! Happy motoring!

      by phillipschev on 04/18/2014

  • Phillips Experience

    4 out of 5 starsby EPK on 05/01/2013
    updated 04/28/2025

    After working out some details Brian K. set me up with the exact vehicle I was looking for. My overall experience was great and would definate go back to Phillips for another purchase.
    • Thank you for choosing Phillips Chevrolet! We look forward to your continued business! Happy motoring!

      by phillipschev on 05/03/2013

  • Sales review

    5 out of 5 starsby dmerph on 03/15/2013
    updated 04/28/2025

    We had a great experience when buying a new car at Phillips Chevrolet and with Steve S. the salesman. Would recommend him to anyone. He didn't treat us like we were just another sale under his belt.
    • Thank you for your review! "Great experience" is what we strive for. Happy motoring!

      by phillipschev on 03/19/2013

  • Sorry

    4 out of 5 starsby itsme2303 on 04/08/2014
    updated 04/28/2025

    I have to apologize to Mr. R.; he spent time with me looking for cars. Sadly I was unable to purchase a car at this time due to unfortunate medical conditions. I will be back, thanks Mr. R.
    • Thank you for taking the time to write a review. I will let Jim Rio know that you will be back. Take care!

      by phillipschev on 04/10/2014

  • Nicest dealership in town

    5 out of 5 starsby Jessdow23 on 07/02/2013
    updated 04/28/2025

    My experience at Phillips was the best I have had at a car dealership. My salesman Brian K. was the nicest salesman I have ever worked with. He took the time to understand what I needed as a customer and did not push me into anything I did not want to purchase or look at. Brian took the time to get to know each of my family members that went into the shop with me as well. He was kind, patient and honest the entire time I was at the dealership. He laid everything out plain and simple for me which is exactly what I needed to see. Mr. K. was willing to help me with every step of purchasing my new car, something I hadn't seen from previous salesman. It was service above and beyond here at Phillips. Overall, I had the perfect experience shopping at Phillips Chevrolet because of Brian K. I couldn't have asked for a more genuine, kind person to have worked with. I will be recommending Phillips Chevrolet to all of my friends and family.
    • Thank you! What a great review! "My experience at Phillips was the best I have had at a car dealership" is what we strive for. Brian will love this review!! Thank you for your business. Happy motoring!

      by phillipschev on 07/03/2013

  • Impeccable Experience

    5 out of 5 starsby hhmura on 01/28/2013
    updated 04/28/2025

    I recently purchased a brand new 2013 Chevy Spark, and aside from loving my car, my experience with Phillips Chevrolet was impeccable. Thanks to the help of Jaime B. and Michael D., my purchase was smooth sailing. I recommend the personable assistance of these two during your car searching. They are truly genuine people!
    • Thank you! I will pass your very kind words on to Jaime and Mike. Happy motoring :)

      by phillipschev on 01/29/2013

  • Great Service

    5 out of 5 starsby randy137 on 03/10/2014
    updated 04/28/2025

    A recent accident prompted me to need a new car. After spending nearly 12 hours bouncing from dealer to dealer, we finially settled at Phillips Chevrolet. We were introduced to a young man named Steven P. Many of the other salesman from the "other" dealerships needed to check on current deals and were a bit fuzzy on auto options. NOT STEVEN! He was very knowledgible on every model and knew how every feature worked! My wife and I had our two small children with us. The folks at Phillips found them a comfy place to watch TV and play video games while we shopped. They offered us beverages and snacks and anything else that would make our experience more comfortable! Due to the time we wasted at the other dealerships, we showed up at Phillips pretty close to closing time. No one had an issue with this and the whole Phillips Team was committed to staying until we had all of our paperwork completed ... it was nearly midnight! The paperwork was easy and hassle free and was all explained to us very clearly. There were no surprise fees. I would definitely recommend this dealership for all of your new and used auto needs.
    • We are sorry to hear about your accident; thankful everyone is ok. We are glad you and your family enjoyed our waiting room. Steve is going to love this review. Thank you for taking the time to write it. We appreciate your business! Happy motoring!

      by phillipschev on 03/10/2014


About our dealership
Amenities
  • Complimentary Drinks
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Television