Phillips Chevrolet
Customer Reviews of Phillips Chevrolet
Review type:
Rami was the best
Great place
by Smitty200 on 05/10/2017Great place to buy a car. Rami is the bestThank you! I will pass your "best" rating on to Rami. We appreciate your business. Happy motoring :)
Quick
by Asmith346 on 04/25/2017Got my car quickly. I see what I wanted online, went in for a test dive, and got a price under msrp, no hassle or haggling required.Thank you for choosing Phillips Chevrolet for the purchase of your vehicle. Your kind words are appreciated as well. Happy motoring :)
Hassle Free Experience
by Kmorgan on 04/09/2017Rami was extremely helpful to myself and my husband when we were in this week. We came in the first time shortly before closing with a specific vehicle in mind to view and test drive and, despite being so late in the evening, he treated us… with as much attention and care as if we'd come in in the middle of the day. He let us test drive and answered all the questions we had about leasing and gave us a quote which we followed up on a few days later. Coming into the dealership today to complete a trade in and get all set up with the new vehicle, Rami got us in and out in 2.5 hours - quickest dealership experience either of us have ever had to date. There were no surprises when we came back looking for the vehicle at the quoted price, no hidden charges trying to work their way in to the invoice, and we came out with an excellent deal and a wonderfully stress free buying experience. Very happy with our decision to lease from this location and specifically our experience with Rami as our specialist. We would definitely look to do business with him again in the future.Thank you and your husband for choosing Phillips Chevrolet for the purchase of your vehicle! I will pass your very kind words on to Rami. We are glad your purchase here was the quickest experience either of you've had. Your business is very much appreciated. Happy motoring to you both :)
Worth the drive
by punisher1866 on 04/03/2017After researching trucks, and talking to a couple of dealers, I chose to drive 4 hours to Phillips Chevrolet to make my purchase. From my first contact with them over the internet, continuing through emails and a phone call, and finally in… person...everyone was polite, professional and very, very helpful. The truck was ready when I arrived, and Joe (Product Specialist) walked me through the purchase. This was the easiest, most pleasant new car purchase I have ever made! There was no pressure to purchase add-ons, and every staff member listened to what I wanted and did their best to accomodate it. I would definitely drive all the way to Phillips again for my next purchase!Thank you for taking the time to write a review for Phillips Chevrolet. We appreciate your business as well as you driving 4 hours to purchase from us :) I will pass your kind words and appreciation of the easy process...on to Joe. Happy motoring!!
Forth vehicle from Phillips
by JustLyndsay on 03/29/2017Love this place. Everyone is really friendly and welcoming but not pushy. Every time I have been here I have told them what I can do and can not do and they make it happen w a vehicle I am very happy driving away in. Anyone even thinking of… buying a new car I tell them they have to go to Phillips. Service is great too, they listen and try to figure out what is going on even when you dont know what you are talking about LOL.Thank you for taking the time to write a review for Phillips Chevrolet!! Thank you for choosing Phillips for the purchase and service of your vehicles. We are so glad that you....love this place :) I will pass your kind words on to the Team. Happy motoring!!
Great first experience
by Jpg2420 on 03/29/2017I am a first time buyer and this place was excellent. They are very polite and patient.Thank you for choosing Phillips Chevrolet for the purchase of your 1st vehicle and welcome to the Phillips Family :) I will pass your kind words on to the Team!! Happy motoring!
Gage the Salesman
by AustinJames on 03/24/2017This mans Gage tried tricking me with walking up to me with a straight face thinking I couldn't get the car. Yet I ended up getting it. Anyways, Gage is a very good salesman, knows what he's talking about, and is a chill guy. I got him to… his bonus, so he's thanking me for this deal, not the other way around. Great, dealership and very good sales man. Thanks Phillips Chevrolet.Thank you for taking the time to write a review for Gage at Phillips Chevrolet!! Gage has quite the sense of humor :) We so appreciate your business. Happy motoring!
Nearly Perfect
by RWilliams411 on 03/27/2017My recent purchase at Phillips Chevrolet was, hands down, the easiest and most upfront process I've ever had at a car dealership. They answered my direct questions with actual answers, instead of what has become commonplace in, "well what… number are you trying to hit on your monthly payment" or the like. We talked about the price of the vehicle vs what I wanted my payments to be. In fact, the truck I was going to buy was recently placed on DEMO, which I was less than thrilled about, but I said we could talk about the cost adjustment when I got there. Amazingly enough, Liz (internet dept) called me back a short while later and said they found essentially the same vehicle in their inventory, non-demo, for 2k less than the one I was originally interested in. They called me with something less expensive than I was looking at. Perhaps it's just me, but I feel like that is rare. It was a 2 hour drive to get their, and aside from a few clarifying rounds of questions once finance got involved, it was straightforward. No gimmicks, no pressure, no BS. On the other hand, it was an absurdly long wait to get into finance and finalize the deal. All parties were good to go, but finance was really backed up; which leads me to this point...it's a volume dealer. They sell a lot of cars. They sold at least 7 during the time I was there. If you are looking to purchase from Phillips, leave a deposit before embarking. There are no hoops to jump through to get it back, as I witnessed a potential customer take return of his while I waited for finance. Ultimately, they are a dealership, after all, and the same story of trade-in value being a lot lower than you'd like is just as true here as it is in any dealership I've found. That was the only potential concern for completing the deal, but they matched another dealerships offer (which was 4k higher than their initial) and that was that. For the vehicle I was looking at, there were no other dealers remotely close to their prices. Being a volume dealer has benefits for all... Initially I dealt with Liz & Chris in the internet department and they were absolutely great. straight answers and going above/beyond what I have been through with every other dealership. When I arrived I worked with Joe Luque. He is a genuine individual and looked after me and my interests quite well. Keep up the good work, everyone.Thank you for taking the time to write such a nice review :) "Hands down, the easiest and most upfront process I've ever had at a car dealership" is quite the compliment. Sorry for the time it took in processing your purchase. We appreciate your understanding. Thank you for driving 2 hours each way to purchase your vehicle from Phillips Chevrolet :) I will pass your kind words on. Happy motoring :)
Easy car buying experience
by ramborocky123 on 03/18/2017Went to phillips with an idea of what i already wanted. The dealer pick out a car that was perfect for me.Thank you for taking the time to write a review for Phillips Chevrolet! We appreciate your business. Happy motoring!!
Excellent
by Rohit_Mehra on 03/14/2017Most professional, helpful & efficient car dealership that I have worked with. Every department from internet team to sales team to finance was well coordinated & executed every action with finesse. I would not rate myself as an easy… customer to please, but they made sure I was fully satisfied. Their internet team (Liz & Kevin) was the 1st to respond to my request before any dealership with the most honest insight any dealer has ever provided me. I did not hit off very well on my visit with Rami at 1st, but he took time to understand what I was looking to achieve & found the right solution for me. And that solution was to engage with Mike Herris, who not only understood exactly how I wanted to go about the process, but also put in a lot of effort searching through the best deal, getting the approvals & putting it all together. I was almost about to give up, but Mike made sure that I got what I was looking for. Matt ran through the final steps on finance & he was just as pleasant & helpful. This is the A+ team & I would highly recommend this team to anyone who is looking to buy, no wonder they have been the number 1 dealer for Chevy for (if I recall right) 16 years in a rowThank you for taking the time to write a review for Phillips Chevrolet. Saying that Phillips was the "most professional, helpful and efficient car dealership" is such a nice compliment!! Thank you also for the A+ rating!! I will pass your very kind words and words of appreciation on to Rami, Liz, Kevin, Ryan. Mike and Matt!!! We know there are a lot of Chevy dealers and we are so thankful that you chose Phillips for the purchase of your vehicle. Happy motoring!!
Steve Sorensen
by krissy15 on 03/08/2017Our experience with Steve was outstanding. Steve went above and beyond to make sure we were happy with our vehicle. He was more than patient with us and never made us feel like we were bothering him. My husband and I will absolutely be back… to work with Steve again in the future. If you are looking for an honest , hard-working dealer with your best interests in mind - Steve Sorensen is your guy!Thank you for your review! I will pass your "outstanding" rating on to Steve. We appreciate you and your husband choosing Phillips Chevrolet for the purchase of your vehicle. Happy motoring!
My First Car
by MarkDenning23 on 03/05/2017I bought my first car at Phillips and had such an amazing experience. Everyone was friendly and understanding. They made sure I understood every step of the process and did everything in a timely manner as well. I will definitely be coming… back!Thank you for your business and welcome to the Phillips Family :) I will pass your kind words on...happy motoring!
Great Service and Very Professional
by Chic1Cubs on 02/22/2017I had a great new car buying experience at Phillips Chevrolet of Frankfort. Terrell Williams Sales Professional and Walter fields Sales Manager did a great job. If your looking for a new or used car. Go to Phillips Chevrolet and ask for… Terrell and Walter. Great Service and very ProfessionalThank you for taking the time to write a review for Phillips Chevrolet! Terrell, Walter and the entire Phillips Team appreciate your business!! Happy motoring :)
Stress-free Experience!
by DJarzen on 02/21/2017This is the second car we've leased from Phillips, and both times we worked with Steve Sorensen. From start to finish, Steve always does his best to give outstanding service. He treats customers with honesty and respect. I highly recommend… Phillips Chevy and especially Steve Sorensen!Thank you for taking the time to write reviews for Steve at Phillips Chevrolet!! We appreciate your continued business :) I will pass your very kind words on to Steve. Happy motoring!
New car purchase
by Phatfarmer on 02/18/2017Buying a vehicle were straightforward and easy. They price advertised was the price I was given. I didn't have to worry about if I qualified for rebates and incentives.Thank you for choosing Phillips Chevrolet for the purchase of your vehicle. I will pass your kind words on to the Phillips Team. Happy motoring!!!
1st time car buyer!!
by MomLife on 02/07/2017I had my best ever car buying experience just a few days ago at Phillips Chevrolet of Frankfort! HUGE shout out to Joe Luque, my product specialist & Sam Darwish, my finance manager for getting me in to a 2017 Chevy Malibu, which I never… thought was even possible! Because they worked so hard for me, I now have a reliable car for my kids! Joe took time and was so helpful and patient with getting me familiar with all the different features of my car!!! I will continue to give them my business!Thank you for taking the time to write a review for Phillips Chevrolet!!! I will pass your "best car buying experience" rating!! We appreciate your business. Happy motoring!!
No BS
by yinnick on 02/05/2017Jennifer Thompson was very helpful in getting me what I want for the price I wanted, and I felt like I could speak with her like a real person. She didn't give me any of the fake car dealer BS.Thank you for taking the time to write a review for Phillips Chevrolet. Welcome to the Phillips Family!! Your business is very much appreciated. Happy motoring :)
Excellent Experience
by Lacey0812 on 02/01/2017My husband and I have just purchased a new truck at Phillips last night. Joe Luque, our salesman, was absolutely wonderful. Made the experience easy, quick, and pain free. Phillips and Joe will forever have our business! Thank you, we love… our new truck!Thank you and your husband for choosing Phillips Chevrolet for the purchase of your new truck!! Welcome to the Phillips Family!! I will pass your kind words on to Joe. Happy motoring!!
Steve Sorensen was THE BEST!
by jtrella103 on 01/31/2017I came in to Phillips originally just planning on test driving a car I had been looking at online. From the minute we walked in, Steve greeted us with a warm, friendly smile and hello. For someone who is very inexperienced in car-buying,… Steve immediately made me feel comfortable. After the test drive, Steve was able to get me a deal that was so much better than I could have ever expected! I definitly left one happy costumer! And.. I BOUGHT MY FIRST CAR!Thank you for taking the time to write a review for Steve at Phillips Chevrolet!! We appreciate you choosing Phillips Chevrolet for the purchase of your first vehicle :) So glad Steve was able to make you feel comfortable during your purchase. I will pass your kind words on to Steve. Happy motoring!
Get into Philips and ask for Steve!
by Inillob55 on 01/27/2017Steve couldn't have been more helpful! I've never had a more enjoyable experience buying a car. I will only buy with Steve moving forward and recommend you all do the same!Thank you for taking the time to write a review for Steve at Phillips Chevrolet!! I will let him know that you have never had a more enjoyable experience buying a car :) We appreciate your business! Happy motoring!
Excellent sale and customer service
by Diamond_Chevy on 01/23/2017I am pleasecto be the new owner of a 2017 chevy Cruze beside me loving every bit of the car and feature the guys at Phillips chevy were patient and hard working to make sure I rode out with my car of choice and satisfied with my installment… payments. Thank you PC!!!Thank you for taking the time to write a review for Phillips Chevrolet! We appreciate your business!Happy motoring in your new 2017 Chevy Cruze :)
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Blazer
Chevrolet Traverse
- Complimentary Drinks
- Instant Financing
- Complimentary Coffee
- Cable Television
- Television
Thank you for taking the time to write a review for Phillips Chevrolet! "Top notch" customer service is what we strive for. Your business is very much appreciated. Happy motoring!
by Michael Maheras on 01/24/2025