Sunrise Chevrolet
Customer Reviews of Sunrise Chevrolet
Review type:
Best car buying experience
Best car buying experience
by Amore Family on 02/06/2024Professional, knowledgeable and efficient! We arrived at 4:30, and less than 2 hours later, drove our 2023 Bolt EUV off the showroom floor. Very happy!We're delighted to know that you had such a smooth and efficient experience at Sunrise Chevrolet! Enjoy your new 2023 Bolt EUV, we appreciate the positive feedback. Safe driving!
New 1500 Trail Boss
by Pgonz70 on 11/30/2023Did most of the communication via email and text before driving down to (2 hr drive). When I got there everything went smooth and was out of there in under an hour. Everyone was great and Kevin my sales person was great to deal with. Very… friendly and responded quickly with any question that I had.We're glad to know that our team at Sunrise Chevrolet, especially Kevin, made your car buying experience smooth and efficient. We appreciate the positive feedback about our communication methods as well! Safe travels on all of your future journeys.
Sunrise is the Best!
by Danjos12 on 11/04/2023Great experiences, always. Sunrise is the only dealership that my family and I ever buy from and service our vehicles at! The best people, facilities and world class customer service! Thanks Team Sunrise!!!We're delighted to know that you and your family have consistently had great experiences with us at Sunrise Chevrolet! Our team appreciates the support. Thanks for choosing us as your go-to dealership, we look forward to serving you in the future!
good dealer
by TedChevrolet on 08/19/2023Very good service, fast and profecional.Thank you for choosing Sunrise Chevrolet, we appreciate your positive feedback!
Oil change
by Lewin0603 on 04/30/2023Needed an oil change and even though they’re busy the got me in and on my wayThank you so much for the great review! We are thrilled that our team made it easy and quick for you to get your oil change completed. Thank you for choosing Sunrise Chevrolet!
New Truck
by Bill2022 on 05/04/2022Nick is Great to work with!!!!Thank you Bill for the positive review! We're glad to hear Nick was great to work with and we hope you're enjoying your new truck!
Go elsewhere !!
by chevyguy on 12/08/2020Typical car dealer with a manager Jasper who is [non-permissible content removed] and says anything to help with a sale , made two purchases at once . lied about one with a fresh oil change -realized the 2nd day it wasn't and the filter… was also old . The other purchase didn't even get a detail after waiting 3 days for it to be ready when was told they had a part i was wanting in stock and do that part all day long when they didn't and he just wanted to make the sale so lied again. This is just a warning not to go here -its not a standup dealershipTire rotation
by Leesanm on 12/03/2020Work completed in a timely mannerAmazing customer service!
by Amazing customer service on 04/12/2020Just bought my car from here! I am absolutely thrilled, thankful and amazed at the attention I received from the Sunrise team! I am a nurse working during the Covid crisis and the amazing staff definitely went above and beyond working with… me after their “normal” 9-5 work day. That to me is impressive and shows that these people care and have great compassion for the buyer! No one was pushy, just helpful. I absolutely recommend Sunrise Chevrolet! A very special thank you to Manny and Rachelle!!Needed a/c service
by Pam on 06/20/2019updated 06/28/2019Was having problems w/ac & John was able to get my car in same day for service. Found part needed @ another dealer & recd same day service. Thanks,John.Great Service
by Mhutter79 on 01/09/2019updated 01/16/2019Took car in for oil and tire rotation. Colin was my service tech and he was great he had me in and out right away and explained the values of an oil change program and was knowledgeable. The service was great and the environment was great… and will go no where else for service or purchases of a veichle.2011 Chevy Tahoe
by Mike Sanchez on 01/04/2019updated 01/11/2019I always have a great experience at sunrise. Everyone is nice and says hi. One of my personal reasons for my repeat business is Dan Wurzer. He is very honest and doesn’t beat around the bush.Edmunds
by Don Camp on 12/02/2018Good job and very timely. Explained all repairs to my satisfaction.Great Service
by Mark Leipold on 08/20/2018Even though I have to pass at least three Chevy Dealers to get to Sunrise Chevrolet, it is worth it. Quality service. Friendly -- in fact the Service Rep. John Niemann -- remembers my name. No one enjoys taking the time or paying for… service, but these guys do a great job and I always feel as if I am important customer and they are providing thoughtful help.First time car buyer
by RachaelT on 07/09/2016Sunrise Chevrolet completely changed my outlook on buying a car. Im a student and a first time car buyer on a tight budget. Everyone there was extremely helpful. They made sure that the car I bought was dependable and something I could… afford while Im in college. I went in scared, because I went to a different dealership the day before and they basically told me that they couldnt help me and tried to bully me into buying a car I couldnt afford. Im very happy my uncle referred me to Sunrise Chevrolet, because everyone is very impressed with the amazing car I bought (especially being a first time buyer). Every single employee I encountered was outstanding and understanding of my situation (even the finance guys). A special thanks to Nick Mazzeffi for being incredibly kind and extremely helpful. Thank you Sunrise for breaking all stereotypes on dealerships, and I would encourage all to buy their next car from Sunrise! Rachael T.An All Around Great Experience
by chris451 on 03/23/2016The service here was phenomenal and I would definitely recommend friends and family to check out Sunrise Chevrolet before they go anywhere else. My experience of purchasing a car here was stress free and great. At no time did I ever feel… pressured by anyone to get a deal done on a certain day. I am proud to say that I purchased my first car on my own through Sunrise Chevy. Jayson Roque, the salesman I dealt with, was extremely nice and helpful to my parents and I.Chris, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. Were glad we provided this to you. If you ever need any help, please give us a call!
oil change
by Traverse4697 on 11/30/2015updated 12/07/2015The technician was very knowledgeable and service was performed within the timeframe.Sunrise Chevrolet is the Best.
by Donpeters2012 on 10/16/2015Sunrise Chevrolet is one of the Best dealerships in the Chicago area. I purchased 4 cars from Sunrise. Very satisfied with both their Sales and Service departments. They always make you feel welcome and they take Care of their customers.… The Management is top notch. All my cars run Great! Thank you Sunrise.Thank you for your kind words! We always strive to provide personable and excellent customer service. Thank you again for the review!
Technician did not check car
by dpeterson on 09/29/2015Technician said Immediate service was required on Cabin Air Filter. I replaced it less than a month ago. If he would have actually looked at it, he would have seen it was new. It was an example of a dealer technician not checking items… and to inflate the repair bill.I would like to start by apologizing for the lack of explanation when it comes to these filters. You are correct in saying that the technician did not physically look at the cabin air filter. The Cabin air filter is recommended off of time not sight because of the disassemble process. This filter is not something you can do a quick visual inspection on. When this filter gets replaced it is a twenty minute process to do so. Collin did not see that the filter has been replaced here at our dealer, so the recommendation was made by time/mileage. My techs are also trained to look at a customers history before repairs and recommendations our performed. Unfortunately, we are unable to see a history of work performed somewhere else. However, that would be nice. So sometimes we rely on the customer for their prior history. Im sorry Collin may not have explained things properly at the time. I assure you my team is not here to sell or recommend service that are not needed, but we as others do get rushed sometimes and make mistakes. I apologize if for the experience you had with Collin and hope you will return to Sunrise in the future. Please feel free to reach out to me to discuss anything further. Jeff Hrubec Service Director Sunrise Chevrolet 630-942-8300 ext 2162
Great Customer Service
by PTSJanesville on 09/28/2015I recently purchased a used vehicle from Sunrise and received great customer service from Javier, my salesperson, and also from Jose the sales manager. All of my questions were answered, and the paperwork was completed very quickly,… even though the vehicle was financed and it was after 7pm on a weeknight. Everyone I came in contact with at the dealership, from the service department to new car sales was very helpful. I would highly recommend this business!Thank you for your kind words! We appreciate your recommendation of our location and we hope to be of service again in the future.
Great Dealership & Great Service!
by AmberLukeWrona on 08/18/2015I came in recently and traded in my 2009 Cadillac for a 2006 Jeep Wrangler and the customer service was excellent, Roger was the wonderful salesman I worked with! Great guy! I was quoted a fair price for my cadillac, and even worked a… little big on the Wrangler price. So happy I traded in!!! Love my Wrangler so much!! Oh & I had a 2 year old with me and Roger was so patient with us it made the entire process that much better. Very nice group of workers here! Eric in financing was friendly and funny, had me and my husband laughing! I would definitely recommend going to Sunrise Chevrolet!We are happy you found us so helpful! Feel free to stop by if you need any assistance in the future!
Chevrolet Blazer
Chevrolet Equinox
Chevrolet Traverse
We're delighted to know that you had such a smooth and efficient experience at Sunrise Chevrolet! Enjoy your new 2023 Bolt EUV, we appreciate the positive feedback. Safe driving!
by Sunrise Chevrolet on 02/08/2024