Customer Reviews of Bredemann Ford in Glenview
Review type:
Bait & Switch
by Gary Marshall on 07/15/2023Got the old bait and switch here. Bredemann advertised a pre-owned Ford Fusion, I contacted the dealership to confirm it was available and was told yes and they set up an appointment for me. I drive up from Chicago, enter the show room… and was told, "Sorry, that car sold last week". Didn't know this practice still went on. How shady, they knew what they were doing.Car purchase
by Sandra on 04/11/2020Have bought from Bredemann Ford in Glenview twice and have had a wonderful experience both times. It has always been a smooth transactionpatient sales staff
by orderly deal on 11/18/2019I bought a new 2019 Ford Fusion. The sales staff was very patient, as the time from the date of first visit to closing the sale was three weeks. The sales staff did not push. During this time, all of my question were answered At the… closing the sales staff was very patient and made sure that all of my questions were answeredGreat dealership
by Mwilly62 on 06/06/2019Car buying can be a stressful experience. My salesman Rick Serrano could not have been better. Honest and fair is all you could ask for and I felt they delivered! I would recommend them.Bought certified preowned
by mrsinspector on 05/09/2018Had a great experience with this dealership. First time Ford owner and was impressed with the ease of the transactionThank you for sharing your feedback! Please don't hesitate to call us if you have any questions!
2017 Mustang GT
by StcJanke on 08/18/2017I would recommend anyone who is looking for great customer service and follow up to go to Bredemann Ford. I couldn't be happier with my salesman David Ipjian. He makes the purchasing process extremely comfortable. He is honest and works… with you to find the right car at the right price. This is my third Ford purchase through Bredemann. Bredemann and David's great sales and service are the reason I keep coming back.Congratulations on your newest ride! We are so happy to know you have had many enjoyable shopping visits while working with David. Thank you for your wonderful review and loyal business!!
Professional, Polite Sales Team
by Redtop1 on 07/05/2017Went to other dealership and salesman that was helping me was also helping another customer at the same time. Went to Bredemann, Dan was very polite and helpful with are decision to purchase are vehicle that same day.Congratulations on your new ride! We are so happy to know our staff provided you with an enjoyable shopping experience and accommodated your needs. We wish you many miles of happy driving in your new ride. Thank you for your wonderful review!
Go see Paul Ipjian
by Roadtrip on 05/26/2017Paul is a true professional who is as trustworthy as he is knowledgeable. This dealership is simply the best.Thank you for your wonderful review!
Awesome from start to finish!
by jgamble1 on 09/02/2016Fred Dial was the most professional, caring and efficient sales person I have ever had the pleasure to work with. Fred did a lot more than just show vehicles. He is extremely knowledgeable about features, high/low points regarding various… make and models. Fred always made himself available via phone and e-mails to answer any questions or concerns immediately. He truly listened to my wants and needs and made sure I didn't waste time looking at vehicles that was not right for me and within my budget. I felt very comfortable with Fred from the second we initially shook hands!! Fred dial is amazing, I was very fortunate to work with him!! Thank you Fred for helping me acquire the wonderful Ford Edge that I purchased. I am very grateful!!!!! I thoroughly recommend Bredemann Ford. The experience & knowledge of the staff at Bredemann Ford are unparalleled. On my first visit, I saw and test drove a couple of vehicles without any pressure from Bredemann. Coming from downtown Chicago, staff members kept that in mind by staying past closing time, etc. I am not tech savvy and was intimidated by all the bells and whistle features of the vehicle, but a patience young lady (Selma) gave me a crash course and took time to help me customized settings to my needs and habits. The financing department explained the process and contracts, coordinated documents and kept things running smoothly. In less than 2 days, I took possession of the vehicle.Thank you for taking the time to post this review and share your experience with us online in such detail. We are so pleased to know you had such an enjoyable shopping experience while working with Fred! Congratulations on your new ride, we hope you are enjoying it. We wish you many miles of happy driving!
Excellent
by sjohnson15 on 03/28/2016My experience started via email with Selma and then I met with David to purchase a Ford Explorer Sport. It was a great experience from start to finish. Everyone was professional and knowledgeable.Congratulations on your new Ford Explorer Sport! Thank you for your kind review, it is greatly appreciated.
Highly recommended
by gg_buff_grv on 02/22/2016Simple, smooth car buying experience. John and Ira were highly professional and kept the process pressure-free. None of the little games that an unfortunate number of other less reputable dealers engage in. Everything with John and Ira was… upfront, transparent and aimed at looking after me, the customer. Very happy with the car and the interaction.Thank you for sharing your experience with us online. We are so happy to hear you enjoyed your experience working with both John and Ira. Congratulations on your new ride, we hope you are enjoying it!
Excellent experience at Bredemann
by Andrew_1 on 02/14/2016Our experience at Bredemann Ford in Glenview was an excellent one. Fred Dial, our sales rep was extremely helpful. He kept us informed throughout the process - from day one when we came to the dealership, throughout the time when our… Explorer was being built and on the day when we came to pick it up. There were no surprises at any point and all of our phone and email questions were answered promptly and straightforwardly. We received a comprehensive overview of the Explorer - inside and out. During out test drive, Fred went over a large number of the car features including park assist, camera operations, lane-keeping assistance as well as all the other well-known mechanical/traditional features of the car. All the dealer-installed options were there when we came to pick the car up. The financing process was easy and to the point as well. We took advantage of the Fords rebate and with Bredemanns help still were able to get financing that was very close to that offered by Ford, essentially taking advantage of the factory rebate and low interest rate financing. Steve, whom we worked with, was also very helpful and straightforward with us. He gave us time to go over all the numbers on our own again before signing the docs. Selma Lasker, the Internet Specialist at Bredemann was also very helpful and always provided timely answers to our questions - clear differentiator when compared to other local dealerships. All around a very positive experience at Bredemann! We did not feel rushed; to the contrary everyone we spoke to made sure we were satisfied with the information provided. We would highly recommend working with Fred, Selma and their entire team.Thank you so much Andrew for your kind and detailed review, we truly appreciate it! It's such a pleasure reading about your experience and knowing you enjoyed your visit. Congratulations on your recent purchase! If you have any questions, concerns or simply need to review the features your new ride has to offer, do not hesitate to contact us, we are always happy to assist!
Seriously great customer service!!!!
by Blondie60656 on 01/09/2016So I'll try to keep this short and sweet I went in to look at a car at Bredemann and met Fred who was super chill and helpful. I liked the car but thought if I shopped around I could get one for a better price. I went to the "other" Ford… dealership close by. It was a freaking circus. They lied about pricing on their website making a Ford Focus they had advertised for around 17000 all the sudden turned into 22000! What? But the sales guy said it was still a great deal! As I was leaving after being there way to long they pull up a random sedan and not anything like what I wanted and tell me 15000 out the door? What? Needless to say I went back to Bredmann and Fred after the most painless negotiating. I got an amazing deal and the car I really wanted with all the bells and whistles. I am thrilled! I love Ford's and I had my last one that I bought brand new for 16 years. Thanks to the team at Bredmann especially Fred and Ira. You guys are the real deal!Thank you so much for taking the time to post this detailed review. We are so happy to have had the opportunity to assist you with purchasing a new Ford. It's so great to read your review and know both Ira and Fred were able to give you a positive and enjoyable experience! We hope to continue many more with you in the future. We hope you are enjoying your new Ford!
Great auto purchasing experience
by truckin8 on 04/11/2015This is the second new vehicle we have purchased from Bredemann Ford within the past year. Both vehicles were special ordered built to our specifications. We worked with Mr. John Messner for both deals and were impressed with his technical… knowledge, enthusiasm, and friendly no pressure sales method. In both instances he kept us updated on the build status of the vehicles and made the entire auto buying experience the best I have ever had in my 60 plus years. When my new 2015 F150 arrived John came in on his day off in order to accommodate my schedule to complete the transaction. That's a dedicated sales representative. The entire experience with Bredemann from sales to financial was pleasant. They are a good honest dealer to do business with.Thank you for this kind review and sharing your experience with us online! We are so happy to hear John was able to assist you with your purchase and make your experience both positive and enjoyable. We look forward to helping you with any sales or service needs you may have! If you have any questions or concerns, please give us a call!
Great Experience
by TigerDPU123 on 03/06/2015I purchased a 2013 Ford Fusion. The process was friendly, straightforward, and very service oriented. I'm very happy to have a local dealer I can trust.Thank you for posting this review and choosing Bredemann for the purchase of your new Fusion. Congratulations! If you have any questions or concerns, please give us a call.
Destroyed engine
by Mikem54 on 11/01/2014Lack the experience to do simple oil change .please go here at your own riskThe owner should have contacted you yesterday to further discuss and resolve this issue.
It's 2008 and car dealerships are still pulling these games!!!
by rscarbro on 06/27/2008I had a $1,000 deposit down on a new Ford Escape Hybrid. I waited 6 weeks for it to arrive \, all the while I could have been looking elsewhere. The day that it finally arrives I get an email saying the price went up $800. And of course… the dealership shifts the blame to Ford Motor Co. Hybrids are selling well right now so why not tack on more $$$ right? Instead of standing by the original price, they won't budge and so the lose my business create and angry customer and now you are reading this...was it worth the $800? No wonder car [violative content deleted] are so hated!!Great Service. Pleasant Experience!
by puppygirl82 on 03/27/2014updated 04/26/2025John M. was great with helping us get into our new 2014 Ford Focus. He did all the legwork for us before we even came into the dealership. He was awesome with following up with us and keeping us informed every step of the way. When we went… in to sign the paperwork Chester G. was awesome. He was very polite and friendly. He was great about going over everything that we were signing and making sure all of our questions were answered. The entire experience was surprisingly pleasant. In the past I dreaded dealing with the sales people at other lots and I was pleasantly surprised with the services we received. We were in and out in about 30-45 minutes with our new car. I would definitely refer someone to this dealership. Keep up the great work guys. You rock.Thank you for this very nice review. Congratulations on your new 2014 Focus! We hope you are enjoying your new car! We are so glad to hear both John and Chester were very helpful and made your car buying experience a positive one. We look forward to helping you with any service or sales needs you may have in the future! Please call us if you have any questions or concerns!
Great Car Buying Experience
by costhedog on 08/19/2013updated 04/26/2025We just recently purchased a new car from Bredemann Ford and couldn't be happier with our experience. Our sales associate was knowledgeable about both models we were considering and never seemed "rushed." There was no high pressure sales,… just someone there to answer questions and assist us in our decision. Once we had decided on the car for us, the actual purchase process was smooth as silk, with no surprises along the way. Would definitely recommend this dealership and Chester G., our salesman.Thank you for taking the time to post this review. We are very happy to hear you were pleased with the service while purchasing your new vehicle! We hope you are enjoying your car, please call us if you have any questions!
Two Satisfied Customers
by Richard422 on 05/27/2014updated 04/26/2025My wife and I visited 10 different car dealerships looking for a mid-sized SUV that had three rows. The people at Bredemann Ford in Glenview were leaps and bounds above every other dealer for many reasons. The staff at Bredemann was honest,… never pushy, very helpful (and only when asked) and never once talked down to either of us. On top of all those positive attributes, Chester G. (our Sales Consultant at Bredemann), was kind, mellow and wanted to make sure we got a car that fit our needs and budget. As a matter of fact, when we told him we were also going to look at Honda Pilots and Toyota Highlanders, he said, Those are both good cars, Im sure youll find whats right for you. Well, we did. And that was a Ford Explorer from Chester and Bredemann. Were very happy with our purchase and delighted with our experience with every person we met and dealt with at Bredemann Ford in Glenview. Our highest recommendation.Thank you Richard for this kind review. We are so happy to hear both you and your wife had a pleasant experience working with Chester while looking to find a new vehicle. Congratulations on your new Explorer! Please call Chester or any of our associates if there is anything we can help you with! Enjoy your new ride!
An Exceelent Choice
by ragregor on 09/03/2013updated 04/26/2025After my recent purchase of a Ford C-Max at Bredemann Ford in Glenview, I would definitely recommend them to anyone planning a car purchase. Their staff, in particular Chester G., could not be more friendly and helpful. All my questions… were thoroughly answered and I left completely satisfied with the experience and my new vehicle.Thank you for this review. We are thrilled to hear you were satisfied with your car buying experience at Bredemann Ford and working with Chester! Enjoy your new C-Max and please call us if you have any questions or concerns.
For more than a century, Bredemann Ford has successfully satisfied the Chicago area's automotive needs. Thanks to our extensive experience, top-of-the-line facility and competitive pricing, you can shop with confidence when you visit our Glenview, IL Ford dealership!
"Celebrating Over 100 Years Serving our Community!"
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- English
- Spanish
Thank you so much for your kind review! Please don't hesitate to call us if we can help you with anything!
by KatieBredemann on 07/01/2019