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Customer Reviews of Napleton Ford of Libertyville

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24 sales reviews
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  • Great Place to Do Business !

    5 out of 5 starsby FordBuyer54 on 04/08/2013
    updated 04/26/2025

    I dealt with Napleton Ford through their internet sales team. Marty and Rich were incredibly helpful and responsive to each request I made. He was willing to talk numbers right from the start and did not spam my inbox with useless sale ads. I got a great deal on my new Ford Focus and was able to do it from my computer! Kevin G., the GM, was also very friendly and helpful. I appreciate Napleton because they were never pushy and understood that I was just shopping and looking for the best price, which ultimately was Napleton. Highly recommend buying from this dealership.

  • Awesome dealership !

    5 out of 5 starsby EdgeFan on 09/09/2013
    updated 04/26/2025

    Nice place to do business. My cousin and I went looking for a used Ford Edge. They had just what we wanted. The dealership is neat and clean, and all of the people there were very friendly and nice. I will recommend Napleton Ford, and will shop there again. The Service dept. seemed very friendly as well when we were introduced to them to set up a first oil change appt. Thanks to all involved.

  • The best car buying experience of my life !

    5 out of 5 starsby var5 on 03/28/2014
    updated 04/26/2025

    I went to Napleton Ford thinking I would be in for a long sales pitch.To my suprise a salesman by the name of Larry G. asked me if he could be of help to me.I knew I wanted a 2014 Ford Fusion SE, Larry looked at his inventory and found one that we took on a test drive.The test drive was a dream ride.This car is so quite and takes any kind of bump on the road with ease.After picking the color which was blue, Larry explained all the options you can get and then we spoke about the price and it was exactly in the range I had figured on.I got a 1,000 dollar rebate and % percent financing which was great.All in all there was no pressure and for the first time it was actually fun to buy a car.

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