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Customer Reviews of Ford Square of Mt Vernon

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24 reviews
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  • ?

    5 out of 5 starsby tonysprehe on 02/04/2025

    My second Maverick purchase went as well as the first from another dealer. However, the service department made the difference before I made my second order. I had the best treatment and service at the second dealership servicing and recall updates on my first Maverick, so I ordered my second Maverick from them. Very pleased with the decision to update to the newer version of the Maverick in the color that I chose and received.
  • Pre Owned Mustang

    5 out of 5 starsby Robert W on 11/24/2024

    I am a tough, straight forward buyer. Both Steve and Doug were patient and straight forward with me as well. I didn't have to go around and round in circles to get the deal done and I was in a whole other state so I relied on them for everything including condition of the Mustang. When it arrived, I was pleasantly surprised. I would do business with them again.
    • Hi Robert, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Noel Guber on 11/26/2024

  • Customer

    5 out of 5 starsby Customer on 11/20/2024

    Very professional staff and a good purchase experience. Highly recommend Ford Square to anyone considering a vehicle purchase..
    • Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

      by Andy James on 11/22/2024

  • Retired

    5 out of 5 starsby Brad Kirk on 07/17/2024

    They are always curtious and prompt. They get you in and out.
    • Hi Brad, we appreciate your feedback! Safe travels!

      by Nia Sterling on 07/19/2024

  • AC Compressor

    5 out of 5 starsby Marlene on 06/18/2024

    Always excellent service!
  • 2022 F-250

    5 out of 5 starsby MarkSmith on 10/27/2023

    Great, knowagable staff. They get the job done right the first time.
  • Buy my truck

    5 out of 5 starsby Landon87 on 08/18/2023

    Jordan Hale was a fantastic salesman to deal with, knew what he was doing and very professional. He made the buying experience fun and easy, I highly recommend him.
  • Service

    5 out of 5 starsby Dan Kirk on 07/10/2023

    Good service in a timely manner
  • Owner

    5 out of 5 starsby Jack Monroe on 04/20/2023

    Knowledgeable and friendly staff.
  • Outstanding service

    5 out of 5 starsby Jimhust on 09/26/2022

    One of the best dealerships I have ever been to. Not just one person but everyone there bent over backwards to help me with my purchase. Totally went out of their way. My next vehicle will come from here. A+++
  • Husband

    5 out of 5 starsby A3dnG@5$ on 01/06/2022

    Staff was friendly and knowledgeable .
  • Ford Escape Review

    5 out of 5 starsby Tom/Shelley on 06/09/2021

    We have bought our past two vehicles at Ford Square and will continue to do so. Al Lake does a terrific job in the sales department. Doug Hester in finance is also very good. We have had no problems with anything about Ford Square.
  • Great place!

    5 out of 5 starsby LHENSON on 05/01/2021

    Found the vehicle we wanted with a great salesman named Bud! The vehicle we purchased had just came in on trade they got it right in and ready for us to pick up. Very smooth and easy transaction.
  • 2017 SUV

    5 out of 5 starsby Skip Fox on 03/24/2021

    Was looking for a new or nearly new SUV , Ford Sq. had me test drive a used 2020 SUV it drove nice but it did not have the options I wanted on my next car. A day or two later they got in this 2017 loaded and it was more to my liking.
  • Oil change, wash

    4 out of 5 starsby Whitkel on 07/31/2020

    great job getting bugs off front
  • Repeat buyer

    5 out of 5 starsby Nigel Clark on 01/25/2020

    I've bought two new Ford Escapes off of "Sarge" one of Ford Squares salesmen. He always does an outstanding job and goes above and beyond when trying to help the customer. In my case this usually means finding the exact Escape I want, color, model, options etc.. If Ford Square doesn't have it on the lot Sarge WILL find it! He's very patient too, works we me and my wife meeting all our requests, time lines, financing issues, etc.. I will buy from him again! Stay tuned......
  • Great experience

    5 out of 5 starsby HappyTammy on 07/20/2019

    I am a returning customer, so I worked with Sarge and Al on my purchase. Since I’ve worked with them before I knew everything would go smoothly, and they would bend over backwards to meet my needs. These guys are great.
  • Ford Square Mt. Vernon, IL.

    5 out of 5 starsby FordDirect on 01/02/2019

    They serviced our new car and fixed a small vibration. We are completely satisfied.
  • Survey

    5 out of 5 starsby celeste on 09/21/2018

    My experience at Ford Square was very pleasant. My salesman was able to find a vehicle that served my needs and a price that I could afford.
  • MKC Lincoln Purchase

    5 out of 5 starsby Johnandsandy on 09/19/2018

    It was one of the best buying experiences of a new car we have had. Could not be more satisfied. Sarge was our sales rep. Ask for him he was great. Doug was the finance guy another good experience
  • Purchase

    5 out of 5 starsby Scarlett on 08/14/2018
    updated 08/24/2018

    Sales person was helpful but not "pushy". Treated us like our business was important, was willing to find me exactly what I wanted.

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