Gerald Subaru of North Aurora
Customer Reviews of Gerald Subaru of North Aurora
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1128 sales reviews
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New ascent
by John on 04/06/2025Treated fairly. And love the gerald warranty since my previous car had the transmission go out.Gerald Subaru-Eric
by Billy on 04/09/2025Eric gave me a very easy and friendly car buying experience.Great service!
by Kelly on 04/07/2025So friendly, informative, and made us feel very comfortable and able to ask questionsFirst Subaru!
by Cynthia on 04/06/2025Gerald provides a relaxed environment for purchasing a car.Very Happy
by Gina on 03/28/2025updated 04/04/2025Kenny was very kind and helpful. He explained everything to me about my new carGreat Buying Experience
by Gregory G. on 04/02/2025I had a very pleasant experience from the start. Peter Forberg did a very good job of going over the features of the two models we were test driving. He also pointed out the main safety features of the car. We made a good deal. After… completing the paperwork, Peter reviewed the car's features and paired the phone. Would highly recommend Gerald Subaru.Forrester Limited
by Raymond on 03/28/2025I liked working the deal through a single sales person, with quick returns when he needed to consult with a higher up. I liked not feeling high pressure when I rejected a warranty package.Good car shopping experience. I felt valued as a customer.
by Karen on 03/17/2025updated 03/27/2025Julian was very helpful, knowledgeable and has an upbeat and positive personality. He answered all my questions and was very patient and kind. I felt very confident making my purchase with him. He made the difference in my overall decision… to buy.Friendly dealership
by Doreene on 03/25/2025William was friendly , patient and not pushy.Easy to work with and good selection
by Cindi on 03/25/2025Peter made it very easy to purchase the car and was accommodating when I wanted to compare it to another brand in the Gerald family of dealerships. The dealership carried several options in the trim level I was looking for.Love my new Outback!
by Susan on 03/12/2025updated 03/19/2025Peter was very patient; not pushy, no high pressure2024 forester wilderness
by Daniel on 03/08/2025updated 03/17/2025Our sales person Eric Zetterlof was amazing. Very informative and helped us out a ton. Sales manager was very good as well!A Great Place for Your Automobile Need
by Peter on 03/03/2025updated 03/11/2025Clean showroom, lots of inventory, comfortable and welcoming lounge. Professional staff, friendly, helpful, knowledgeable and never pushy.A Great Purchase Experience at Gerald Subaru
by Billie on 02/25/2025updated 03/03/2025The sales staff spent time and effort to help me in my decision on the model that was the best for me. In addition I needed a LOT of education about the various options and features in the Forester. It had been almost 18 years since I had… purchased even a used auto. Julian, Erik and everyone was patient and made me feel very comfortable and important as a customer. The final price was definitely acceptable. And lastly, I also had a sorely needed "tutoring" session on the many incredible features. And that was greatly appreciated.Subaru Ascent purchase
by LJK on 03/01/2025Jack had found us the perfect Subaru!! He was very knowledgeable and excited for us as well. He found us a great deal and excellent trade in value. He spent time with us with a tutorial to get us started. Most importantly he delivered it to… us and took our trade in back. The paperwork was a breeze. Thanks Jack!! LJK2017 outback
by Martha on 02/15/2025updated 02/21/2025Erik was amazing, low pressureGood experience
by Julie on 02/12/2025updated 02/19/2025Everyone was very nice and polite. I knew what I wanted and there was no pressure to look at something else. Faruq lead me through the process with patience. This dealership was recommended to me and I'm glad it was. It was my first time… shopping for a car on my own and it was a great experience.2024 Subaru Ascent Touring
by Kevin on 02/08/2025We agreed on price before I came to dealer. Jack was knowledgeable and patient with us throughout the process We love the SUV We are first time subies!Buying a new car.
by Christine on 01/24/2025updated 01/31/2025They made sure that my ever need was taken care of, and all my questions answered. The professionalism was very much a plus.Friendly staff
by Isabel on 01/16/2025updated 01/23/2025The knowledgeable staff and attention to our needs was more than we anticipated. Our sales person listened to what we were looking for and knew exactly what vehicles to pull giving us different options.
Subaru Crosstrek
Subaru Forester
Subaru Outback
Subaru Ascent
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About our dealership
Gerald Subaru of North Aurora is a full-service Subaru dealership that proudly serves Naperville, IL, and its surrounding communities. Our Subaru dealership offers a great vehicle selection at the right price, with departments handling auto parts, service, and a body shop. With such incredible customer service, we strive to be a good neighbor towards our local customers.
What sets us apart
JD Power Dealer of Excellence
Edmunds 5 Star Award - 3 Years in A Row
Subaru Love Promise Customer & Community Commitment Award
Hesed House Homeless Shelter
Top 5% in Consumer Satisfaction in the Country for Service
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish