Webb Chevrolet
Customer Reviews of Webb Chevrolet
Review type:
Traverse
by sigma27 on 08/18/2015Great service. No issues at all with the sale. Went in to look at options and left with a nice vehicleDelightful !!!
by Katheleen on 07/12/2015updated 07/24/2015From ordering to delivery everyone at Webb Chevy was delightful to deal with. They made us feel like part of the family !Katheleen, we appreciate you giving us this review and 5-star rating. We have always had a family mentality here and always will. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Jackie Webb | Sales Manager | jackie@webbchevy.com
Suggestion
by Marcedes on 07/02/2015updated 07/11/2015Some people are nice. I just think your employees that walking or passing through should be more frendly and always greet a person. Acknowledge the the person in passing. I sort of feel we brought the car and that all you need from the… person. A smile goes a long way.We would like to thank you for sharing this feedback. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Jackie Webb | Sales Manager | jackie@webbchevy.com
Equinox Hospital
by Luemae on 07/05/2015I arrived for my 8:30 a.m. appointment and was notified at 12:42 p.m. that my car was ready. That was a long time to sit and wait, especially since I had an appointment. As usual, the technicians found other things, which needed… attention. I have never brought my Equinox there without their finding other things, which - of course - cost more than that for which I came.We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Best regards, Jackie Webb | Sales Manager | jackie@webbchevy.com
Wilfredo Cruz excellent!
by Artrell on 06/06/2015updated 06/12/2015It was actually one of the best car buying experiences I've had. Wilfredo Cruz was like top of the line when it comes to a dealer in getting a new vehicle. He still makes sure it's all good so thanks to Wilfredo again.Excellent Service
by Lady_M on 06/10/2015Everything was perfect. My service desk rep Scott Lanka was extremely courteous and kept me informed. I was very happy with my regularly scheduled maintenance appointment. I look forward to being a customer at Webb Chevrolet.Great love webb
by Martese on 05/21/2015updated 05/29/2015This was my second time there and both experience was excellent i will always recommend Webb Chevy to others if they are looking to purchase a carMy recent visit
by Edvinna on 05/16/2015updated 05/29/2015At Webb Chevy my visit went a little left at first , but I applaud the employees that caught the situation and rectified it right away! A1 service!!! Thanks for everything!waiting for car pick up too long
by Laveries on 05/02/2015updated 05/20/2015The recall work was done quickly. When I returned to pick my car up, after going to the cashier I stood by the door waiting on a porter for a at least 10 minutes, after being told by the representative to stand by the door and wait. A young… man came in after me, got his paperwork, walked outside and somehow got his car before me. I stood by the door with individuals walking pass me and not asking if I needed any assistance. I finally went to a representative and asked him how much longer would I have to wait considering someone came in after me and had got his car and was gone already. He got a gentleman to help me. I think the pick up process needs to be better.Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and its unfortunate to hear that some aspects of your prior visit with us have not been up to your expectations. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Regards, Jackie Webb | Sales Manager | 888.203.2047 | jackie@webbchevy.com
Outstanding work!
by VanessaO13 on 04/30/2015updated 05/07/2015Miguel was fantastic with his customer service. Knew exactly what I wanted and what I was looking for. I even sent my sister there the next day to purchase a car and she did. Keep up the good work and you've got a customer for life. I've… overly satisfied with my purchase.Thanks so much for going out of your way to write this great review, Vanessa! Miguel is a valuable member of our team and he will be pleased to hear that nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Best regards, Jackie Webb | Sales Manager | jackie@webbchevy.com
Trial Blazer
by Geszill on 04/21/2015updated 05/03/2015I dropped off my vehicle and it was ready quicker than I thought and it was cleaned as I requested. They also found other repairs that were needed that I forgot about during my service visit.Recent Visit
by BriaWells on 04/24/2015updated 05/03/2015Everything was o.k, except for when I got back in my car there was a big oil footprint on my floor mat. Next time I will make an appointment.Bria, we would like to thank you for sharing your experience. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Regards, Jackie Webb | Sales Manager | 888.203.2047 | jackie@webbchevy.com
Webb Chevrolet
by Erika84 on 04/06/2015updated 04/22/2015Tyler was very helpful and determined to get me approved for a vehicle of my liking. I must say hands down Tyler was the best car salesman that I encountered while car shopping!! Thank you Tyler and Webb Chevy family I love my new car!!Thank you for taking the time to share this terrific feedback! Tyler is a valuable member of our team and he will be grateful to read the nice comments you left him. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Jackie Webb | Sales Manager | jackie@webbchevy.com
Exceptional Dealership Experience
by pbwsurreal on 04/05/2015In a million characters or less my experience was awesome. I came for repair to my 2011 and left with my more than my hearts desire a 2014 Impala, it is spectacular, every day I drive it I don't want to get out of it. My salesman name is… Chris Irving most polite, kind, customer service friendly ever. He cleaned my old car out and put it in my new while I sat with my friend Joe. See I had my 2011 four years every time I came for a oil change I'd look at a 2014 in the show room, to be told NO not now, next year. The year finally came with Chris. I took a break while waiting for repair and walked out the front door when I walked back through the front door there was Chris, can I help you, Ha I laugh yall always tell me no. Let's see he said. They tried and tried while they were trying and I was wishing I the porter brought in a Red 2014 Impala why you doing this to me God, I am not even going to go look at it cause all they let me do is sit in it they never let me test drive. I sat there and stared at it. Much later Chris came back just hold on he said. Then he came back and said follow me, he walked to the red show room car, why, why I thought he said here sit in it of course I said, then he said it's yours, I cried at least 20 minutes. Chris introduced me to the sales manager who got me financing. Then I sat with Joe. I love Webb Chevy, this is my third car purchase from Webb. My service experiences are just as good always friendly to me can I get a car wash too, sure. Webb Chevy gave me my dream car, the car I research before it came to America and when it came I couldn't get it. Now is my time. It is the most beauty every time I get out of it I say LUXURY, some days I can't believe it's mine. I've already dressed it with a car bra, window bra and side reflectors NEVER HAVE I EVER DONE THAT ! The sales manager said you deserve this car, we got it for you. I about to cry again. Thank you Webb Chevy, Thank you Chris, Thanks Tim, Thanks Joe, and thank you to the lady who works in service.Thank you for putting your trust in Webb Chevrolet. Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. We will be there for you for many years to come. Enjoy your new car! Jackie Webb | Sales Manager | jackie@webbchevy.com
car buying
by Robynms35 on 03/24/2015updated 04/06/2015I had a wonderful experience at Webb Chevy. I felt at ease and the salesman gerard really listened to what I needed Thanks muchservice unlike the others
by CoachSimo on 03/16/2015updated 04/02/2015I went to 3 different Ford places and was jerked around. Then Ram. Finally I said "forget it" and stayed local. Walked into Webb and met Chris. It was like talking to a friend. He was awesome and I felt like Webb was really really… there to help me. Not screw me over like all the others. I will always come back and send all my friends. Thank you very much.The Beast
by Alma_Hill on 03/12/2015updated 03/29/2015Appreciated the car wash, but it was poorly done. My vehicle was still dirty and they didn't bother to dry it.Web Chevy Visit
by Angelicj on 03/20/2015Danielle was wonderful. The wait time wasn't bad. The waiting room was comfortable. I was able to charge my phone and tablet.Thank you for using our service department and the kind words about Webb Chevrolet. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Dont hesitate to ask if there is anything else we can do to help you. Best regards, Jackie Webb | Sales Manager | jackie@webbchevy.com
Exceptional Service
by Cherrelle on 03/04/2015updated 03/19/2015Everyone was friendly and a staff member took the extra step to warm up my dinner while I waited for my car to be done.Awesome Service Overall
by MissBridges on 03/04/2015updated 03/19/2015Awesome service overall. The wait time, communication about my vehicle, and most recently, coming in due to service engine light being on has always been handled expeditiously and with care! I brought my vehicle back to WEBB for the service… engine light because my first service experience was great and since moving to this area and bringing my vehicle to WEBB to be serviced has left a 5 star impression on me. Thanks Danielle O'Connor for providing me with great customer support, every time.Thank you
by jac73 on 02/13/2015updated 03/02/2015I bought my car in another dealer but I heard Webb Chevy offers the best customer service in regards to repairs or routine maintenance so I have being coming to Webb Chevy since I bought my car and I am really happy and satisfy with the… service. Thank you
Chevrolet Traverse
Chevrolet Equinox
Chevrolet Silverado 1500
Thank you so much for your terrific review about our dealership. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Jackie Webb | Sales Manager | jackie@webbchevy.com
by webbchevy on 08/29/2015