Customer Reviews of INFINITI of Orland Park
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6 sales reviews
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New Vehicle Purchase
by Sandy’s car on 06/16/2022Due to a nasty car accident I recently experienced my husband and I were looking for a vehicle for me. My vehicle was totaled 3 weeks ago. The car market is not easy to maneuver during this time in the world. We searched via internet and… in person not able to find what we liked from the choices available new or used. This dealership was great! We were treated with respect, professionalism, and a true concern for what “fit” our needs.2019 Infiniti Qx50
by CFJ on 04/18/2019updated 04/26/2019I leased two vehicles from Berman Infiniti before. Last November I came in to Zeigler Infiniti in Orland Park and met Jun David at service dept. I heard him said to raise your hands who wants to get a new or pre-owned vehicle. I found it… very funny and we started talking about a QX30 for my mom. Last December we came back and leased the QX0 for my mom. Me and my mom was very pleased with service Jun gave to us. I came back and leased a QX50 for myself. Very happy with the treatment they gave me. Jun,Russel & Tim are the best.Wonderful dealership
by Clovers on 02/21/2019Bought our first QX80 through INFINITI Of Orland Park. Joe Mikuzis was fantastic and very patience with us as we had our kids with us. Came back in and Naomi the owner loyalty manager helped us understand the truck and all its functions.… Thank you Infiniti and we are happy to be part of the family!Awesome Staff
by Rick_Orozco on 04/09/2017Bought my first Infiniti. The QX-30 is awesome. James Thomas (salesman) very professional. Both Kyles are on top of their game. Brandon sealed the deal and came out very satisfied. Get my free weekly car wash and the service department are… super friendly. -ENRIQUE OROZCO'Horrible customer service
by tharrington76 on 03/06/2017I was on the website looking at a new q50 sedan. I clicked the button for an e-price. As I was waiting I inquired through a few other dealerships to compare pricing. I received an automated email from Caryn. I emailed back asking for a… price. I called the store when I got no response spoke to a nice receptionist who transferred me to a voicemail. It took Caryn almost 2 hours to give me a price while the other dealerships were almost instant. I would not recommend dealing with this place. She took 2 hours to respond and they had a substantially higher price then any other dealership. Would not recommend speaking to Caryn.Untrustworthy
by estebane33 on 01/08/2017Un-Honest Sales Manager! Walked in with a APPROVAL LETTER from Chase Bank (not pre-approved) and they scammed me into a loan with Bank of America at a higher interest rate (same term loan) without my knowledge. Sales Manager GTD to obtain a… lower APR with only 1 bank they use and I said go for it. He did but guess what...he sent it to CHASE! Yes, CHASE. I already walked in with an approval letter from CHASE. Then i get alerts from my bank that there are additional inquiries on my credit report which means he lied to me and sent my info off to other banks. Showed him my credit alerts and he denied it and said he only sent my info to only one. Wanna guest who the other back he stated he didn't send it to, yes-BANK OF AMERICA!! I'll take responsibility on my part for trusting them but I'll never do that again nor with any other businesses. Please be careful conducting business with them and ensure you pay attention to not only what they are telling you but also what you are signing. We all know they're always 2 sides to each story but who in their right mind will agree to a loan at a higher APR than what they are ALREADY approved for!?.
INFINITI QX60
INFINITI QX80
INFINITI QX50
INFINITI QX55
About our dealership
As a premier Orland Park INFINITI dealership, we strive to provide all our customers a pleasant car buying experience. INFINITI of Orland Park invites all customers looking for new or used vehicles. Visit us and check out why our dealership is the best place to buy or lease your next car or SUV! Orland Hills INFINITI customers can check out our hours and directions page to get to us faster. We have everything you need. It has always been our sincere endeavor to provide a fantastic experience to our customers.
What sets us apart
We have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (5)
- English
- Polish
- Portuguese
- Lithuanian
Hi Sandy’s Car, thank you for taking the time to leave a review for us at Infiniti Of Orland Park. We're happy we could meet your expectations! We look forward to your next visit! Take care!
by SCOTT WAGNER on 09/27/2022