Customer Reviews of Joe Rizza Acura
Review type:
Fair deal. Fast professioal service.
by Mark on 05/26/2020updated 06/01/2020Didn't try to push up price. Stuck to original agreed upon amount.Joe Rizza Acura is THE BEST!
by Diane_RK on 04/14/2020The entire process was GREAT! Fast, friendly & excellent people.1999 CL
by Mary on 04/09/2020The thorough inspection and recommendation of services to bring my CL to good running order.Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Fantastic Experience at Joe Rizza Acura!!
by Tony on 03/23/2020From my initial contact over the internet to the time I drove away in my new car, I never felt pressure to make a decision that i wasn’t prepared to make. The overall experience at the dealership was atypical to previous car buying… experiences, which was a huge positive for me. Paul, the GM, made it a point to speak with me on both trip to the dealership, he was great! Gerard also was very accommodating and had great knowledge of the vehicle!!Thank you for this amazing review, Tony! We really appreciate your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great customer service
by Linda on 03/16/2020Worked with Bob Caputo. He explained everything to me. There was no pressure to buy.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Excellent dealership
by Danielle on 03/15/2020Jim Sabbia was a very friendly and knowledgeable salesman. He and the manager Pat, took great care of us and made sure we were happy with the deal in the vehicle we had chosen.First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Pat and Jim assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
My latest car
by David on 03/12/2020Prompt, efficient ,and courteous. Hard to think of a dealership where a small amount of time yielded such great resultsThanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
MDX CPO
by Wendy on 03/03/2020It was quick and I didn’t feel any pressure. I truly had a pleasant experience.We appreciate the kind words, Wendy. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Acura TLX
by William on 02/26/2020Great experience. I've purchased/leased a good amount of vehicles and this by far was the easiest experience.Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Nora Rizza, Internet Director, nrizza@rizzacars.com
Excellent car buying experience!
by Maciej on 01/27/2020Our experience at Joe Rizza Acura was phenomenal! Tom Schultz and Gerard Dumas in sales were very friendly and knowledgeable of the product. They helped us with showing us several vehicle options in their well stocked lot and made sure we… would be happy and satisfied with the vehicle we purchased. Charles Brunt and Chris Chojnowski were also extremely helpful in finance and finalizing the sale. They gave us several options to match our needs and were very thorough in explaining every and answering any questions we had. Overall, our experience was seamless and we left the dealership satisfied with our purchase. We would highly recommend Joe Rizza Acura to anyone looking for a pleasant experience with great staff and great variety of safe and eye catching vehicles. A big thanks to all who made our car buying experience fun and easy!Macie, thank you for sharing this great feedback with us. We feel our service department is what makes Joe Rizza Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great experience.
by Alicia37 on 01/25/2020The waiting to get the paperwork wasn’t overwhelming like my past experiences. The salesman was very helpful and knowledgeable.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great customer service
by Celena on 01/22/2020It was great salesman was good. We had an issue with the van the muffler and exhaust was really loud a few days after buying the car Charles the sales manager took care of us and had the van fixed we appreciate it very much thank youWe appreciate your kind words, Celena. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
One of the best experiences I had in a long time
by Annas on 01/20/2020They were very friendly and welcoming. There did take my offer seriously and didn’t waste my time. And they went the extra mile of repairing the switch on car after the purchase was made Very happy with dealing with them and I would… defiantly go back in the futureAnnas, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Sales
by Kathryn on 01/19/2020From the time you walk in until you leave, all individuals associated with Joe Rizza are very professional.Thank you for the five-star rating, Kathryn! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Excellent service
by Maria on 01/17/2020Great experience with Joe Rizza Acura, everyone was friendly and polite.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
bought car
by William on 01/14/2020we were treated very well, the sales person and finance were all very professionalWilliam, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joe Rizza Acura! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The best experince is at Rizza!
by Paul on 01/09/2020Bob and Pat were genuine and helpful in making sure we were totally satisfied. We went with the intention of renewing our lease and ended up with two cars.Paul, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Positive
by Alex on 01/09/2020Pleasant, professional, especially Gerard and the "internet" gal. Overall a very good experience.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Quick buying experience
by Cameron on 01/09/2020I really appreciated the personal service and extra effort that went into making sure that I was informed about all of my options. I drove almost 6hrs. because they had the vehicle I was looking for. On the drive home in my new car, it was… confirmed I had made the correct decision.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Acura TLX
by Summit on 01/07/2020Fastest and easiest car buying experience I've ever had.I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
2020 ACURA RDX
by Marlene on 12/30/2019Really enjoyed dealing with Ed for the 2nd time! We really do like all the Acura’s we’ve had and think you have the best service department just wish you were a little closer to Bourbonnais!We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Arabic
- Greek
We really appreciate your feedback, Diane. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
by Joe Rizza Acura on 04/17/2020