Customer Reviews of Bredemann Toyota
Review type:
Great service
by Burma on 03/27/2025
updated 04/03/2025
I had an excellent experience purchasing my new car from Bredemann Toyota! From start to finish, the staff was incredibly knowledgeable, friendly, and professional. The entire process was smooth and stress-free. I appreciate the… transparency and the great customer service.
232 reviews
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Great service
by Burma on 03/27/2025updated 04/03/2025I had an excellent experience purchasing my new car from Bredemann Toyota! From start to finish, the staff was incredibly knowledgeable, friendly, and professional. The entire process was smooth and stress-free. I appreciate the… transparency and the great customer service.Awesome
by MT on 01/30/2025Best Toyota dealership on Planet and the best salesperson on Planet is Margaret Oleksy reliable and very professional!Easy Peasy Purchase
by jk on 09/25/2024Very easy purchase, good price, excellent staff, great sales person Patsy made us feel very comfortable with both vehicles we purchased. Five star. jkFrustrating Service Experience at Bredemann Toyota
by Satyabrata Mahapatra on 07/24/2024I recently encountered a significant issue with the volume buttons on my brand new 2024 Venza XLE, particularly when using YouTube connected to my phone via Bluetooth. I took my car to Bredemann Toyota in Park Ridge and spoke with Service… Consultant Bridgette Berrio. Initially, Bridgette attempted to address the problem by removing the old Bluetooth connection and adding a new one, but the issue persisted. She claimed that she owns the same vehicle and insisted that this behavior was normal, advising me to use apps like Spotify or Pandora instead of YouTube. I do not understand how these music apps can be compared to YouTube. When I requested that a mechanic look at the issue, Bridgette refused, stating they would perform the same steps and that I would need to pay $139, even though the car is under warranty, or take the car to the dealer where I purchased it. She also mentioned that all managers had left for the day, even though it was only 4:30 PM. Eventually, she agreed to have a colleague check it. This colleague managed to get the volume control to work once but couldn’t determine how to resolve the issue permanently. Finally, she created a work order to have a mechanic take a look. Later, Bridgette informed me that this is a known issue with Venzas and is already mentioned in the user's manual. When I asked her to show me the specific page, she pointed to some pages that did not mention this issue but said something else. She interpreted the content in a way that supported her claim. When I mentioned that I never had this issue with my 2018 Prius, 2023 Corolla, other Toyota vehicles, or my 2024 Model Y, her reply was that each vehicle is different. This experience was quite frustrating. Overall, the service I received was disappointing and unhelpful. Based on my experience, I would not recommend Bredemann Toyota for any vehicle purchase or service.Bredemann Toyota made car buying a pleasure
by George B on 06/12/2024The salesman, Arturo Garcia sat with my wife and myself and found out exactly what we were looking for. There were no cars in the Bredemann inventory that fit our desires. Arturo found a similar car over the weekend, we put a downpayment on… it to hold the car. On Monday, both Arturo and Arnie the sales manager made the deal and Mr. Nguyen made the financing easy. There was no anxiety that sometimes happens when you buy a car.Great 👍
by Nea on 05/21/2024I have always had great experiences at Bredemann Toyota... From test driving and buying a car ,This is my second vehicle purchase from Jerry Giec and I have no plans of going anywhere else.Outstanding Car Purchase Experience
by Marty and Ruth on 03/14/2024You can walk-in the door and be treated with respect and know you’re not going to get brutalized by the process. Margaret and Arnie the Sales Manager plus Tran the Finance Manager couldn’t have done it better than they did. We were first… time buyers at that dealership.Thank you Marty and Ruth! We appreciate your business and are so happy to hear you had a good experience. If there is anything else we can do for you, please don't hesitate to call!
Good Experience
by Ajain Thomas on 11/17/2023Dan Nozari is the best sales consultant I have ever come across. He was straightforward and honest from the beginning. I had some prejudice about car salespeople before meeting Dan. Now I know that there are good people out there, and Dan… is one of them. I highly recommend Dan to anyone in search of a Toyota car. He genuinely cares about his customers and their needs. Thanks to Dan, we drove away in the exact car we wanted (we didn’t even pay a single penny extra and had no additional accessories), and I couldn't be happier with our experience at Bredemann Toyota. If you're looking for a straightforward car salesperson, Dan is the one to ask for. Thank you so much Dan.Most Excellent Experience
by John H on 09/27/2023Was looking to replace my car with nearly 150K miles and decided on a Corolla. We went to Bredemann Toyota and were very happy that we did. Dave Lurie greeted us and helped us with getting a new car. He was well versed about Toyotas and… answered all of our questions. Never was there any pressure and everything seemed transparent. No gimmicks or charging over MSRP. Dave really went to bat for us in finding the car we wanted keeping us informed as cars became available. When it came time to purchase the car, Tran Nguyen in finance made the process quick and simple. It was pleasure doing business with Bredemann Toyota.Perfect new car buying experience
by Brian on 07/22/2023I bought a new 2023 Camry at Bredemann Toyota and the process was smooth and easy. I experienced no hyper-sales tactics that you sometimes see at other dealerships. Bredemann is one of the best.Good experience with sales rep
by Animesh on 07/14/2023I was looking for a new car to replace my 18 year old Toyota Camry. I dealt with Jerry Giec for the entire transaction, and found him to be helpful, informative, and straightforward. He reviewed the options, told me how long I should expect… to wait for the car to be delivered, and came through before the promised date. He was not pushy in the least, and didn't try to foist options I didn't need. He was also able to get a reasonable price for my trade-in. I would be very happy to buy another vehicle from him.Good Stuff
by Ben T on 02/06/2023I have look at most Toyota deals hood from Wisconsin and throughout Chicago. I have found Bredemann to be the best. As always Patsy was incredible and patient with me. She also looks out for her customers. This has built confidence and… trust. I would not go anywhere else if possible.Autoriffic!
by Phyllis B on 02/03/2023I have purchased many cars over my lifetime, but found this dealership the most friendly and helpful in making car buying an enjoyable experience. Especially enjoyed working with Sales Consultant Henry Oliveros who was extremely helpful in… finding the dream car I was looking for. Would definitely recommend this dealership.Henry and Ninos the are very good and very patient with me thank you 👍
by Bachar on 12/16/2022Henry and Ninos you are guys the best 👌Family-owned, Family-friendly Auto Dealer
by Doctor Don on 11/04/2022Bredemann Toyota has a first-rate sales staff. Syed Hussain, our salesman, went way beyond normal attention to ensure we got a quality substitute for the car we originally ordered well in advance of its scheduled delivery date. His patience… in explaining the workings of our new Highlander Hybrid was commendable, and he made the entire sales experience a pleasure.Awesome service
by Maria on 05/17/2022Jerry Giec and the entire team at Bredemann are true professionals, follow through, were trustworthy and truly outstanding through the entire process. This wasn't the typical see it buy it in a day and over the past couple of months the… hard work and dedication was impeccable to say the least and i have bought many many vehicles from all brands under the sun. Bar none the best experience I have ever had period.New Rav
by Agata Kijak on 04/12/2022Cannot say enough good things about the dealership and Jerry Giec . If you have an issue they make things right! Thanks again! I love my new Toyota RAV4!new Rav 4
by mirek on 03/26/2022We purchased a Rav 4 recently . Easiest and best deal we have ever made. Thanks Jerry Giec for all your help and thanks for the thorough orientation to the perks of the truck. Also thanks for being honest we appreciate thisNew Rav 4 Purchase
by Cecylia on 01/03/2022My experience was very good, my sales person Jerry Giec was great and no pressure to buy. After two months of waiting I got the car exactly the way I order it. Thank you Jerry and Team Bredemann10 stars
by Eugene on 12/14/2021Jerry Giec was our salesperson and he went above and beyond to answer every question with respect and courtesy. He was patient and knowledgeable about each vehicle we inquired about. I would highly recommend him!!A plus for JERRY
by Barbara on 12/09/2021We waited couple months for our car finally it came in. Jerry didn’t excellent job communicating with us regarding status of shipment. I have nothing but good things to say about Jerry and this dealership will definitely come back for more… cars in the future
About our dealership
The Bredemann Family of Dealerships has been serving Chicagoland for 100 years - come find out why! We have been a Toyota dealer since 1976 and pride ourselves on great service and a constant focus on customer satisfaction.
We are conveniently located minutes from both I-294 and I-94. We are A+ rated with the Better Business Bureau based on our dedication to satisfying our customers. We have a HUGE inventory of New and Used Vehicles to choose from and we offer extended weekday service hours, convenient Saturday service hours and complimentary service loaners for your convenience!
What sets us apart
We have an A-plus rating from the Illinois Better Business Bureau, which means you can be sure you're getting a high-quality customer experience.
6-Year Consecutive DealerRater Customer Satisfaction Award Winner
6-Year Consecutive Edmunds 5-Star Dealer Award Recipeient
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
Languages Spoken (3)
- English
- Polish
- Spanish
Thank you Nea for your business and your loyalty! We appreciate you coming back to us and if there is anything we can do for you, please don't hesitate to call!
by Katie Bredemann on 06/03/2024