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Customer Reviews of Bredemann Toyota

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232 reviews
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  • First Class Experiance

    5 out of 5 starsby ivannnnnnn on 12/28/2013
    updated 04/29/2025

    Shopping for a car can be a great experience or it can be a worst experience in your life. It all depends on a dealership and their goal to be honest or just to sell a car. I purchased a new 2013 Toyota Highlander at Bredemann in Park Ridge. I have bought a number of cars in my lifetime and this is my first review. I decided to write this because this was my best car buying experience ever. The SUV I purchased is a heavily discounted base model. Doing my research beforehand I know the price is unbelievable. From the salesman Nester to Tran in financing and all other staff they were very polite and professional. I have a bankruptcy on my name and they still found me low financing (well under 5%). My whole process took two days as the dealership found me the color I wanted at another dealer and had it delivered the next day. The two visits I spent there I saw the salesmen tell other potential customers to stick with their current car as they would lose on trade in. Dealerships typically care to make a sale. These people want people you to be happy and not to regret the buy a few weeks later. I also have a 2012 Chevy Equionx that I service at Bredemann Chevy next door. That service department is great as well. They are on time and honest. I took my Chevy there two times and was very pleased. That was the main reason why I went to Bredemann Toyota.
    • Thank you Ivan for taking the time to post this detailed review and for being a loyal customer. We appreciate your repeat business and are so happy to hear you have had many great experiences at Bredemann while purchasing a new vehicle or simply bringing it into service. We hope to continue many more great experiences with you! Congratulations on your new vehicle and please call us there is anything else we can do for you.

      by bredemann on 12/30/2013

  • Ric S. Your Best Asset!

    5 out of 5 starsby mjm22 on 04/10/2014
    updated 04/29/2025

    Mr. S. treated us respectfully. He was very informative without being overbearing. Mr. S. also talked to me and not around me to my husband. I appreciate that!
    • Thank you for this kind review. We are happy to hear you had a pleasant experience when visiting our dealership. Please call us if there is anything else we can assist you with!

      by bredemann on 04/11/2014

  • Great Company with the Greatest Staffs

    5 out of 5 starsby AminRaad on 05/21/2014
    updated 04/29/2025

    Great Company with the Greatest Staffs Mr. Dan N. is a professional sales consultant which spent time to help us and made our decision more easier. He is very knowledgeable and reliable and it is easy to trust him. The company's Finance Manager, Mr.P., did his best for us to find the best way for our payments. We are extremely satisfied by TOYOTA and Bredemann's staffs!!!
    • Thank you Amin for sharing your experience with us online and leaving this kind review. We are so happy to hear Dan was very helpful and could assist you with your vehicle purchase! We look forward to seeing you around the dealership, please call us if you have any questions or concerns!

      by bredemann on 05/21/2014

  • Excellent Service

    5 out of 5 starsby sand101 on 04/26/2013
    updated 04/29/2025

    We had a good experience at Bredemann, buying a 2013 RAV4 XLE We did homework test drove at Bredemann and really liked Paul C. Paul was very straightforward, no sales pitch AT ALL. so it was nice to have someone who was intelligent and honest. I'd really recommend Paul he is the best.
  • Great Service

    5 out of 5 starsby rich81hil on 02/19/2013
    updated 04/29/2025

    I just purchased a 2012 Toyota Camry from Bredemann Toyota. My salesman was fantastic. His name is Jerry G. and he was very helpful and professional. I will send all my friends to him.
  • Highly Recommended

    5 out of 5 starsby KKNTM on 05/07/2014
    updated 04/29/2025

    Everyone at the dealership was very courteous from the moment we walked in. Mr. Syed H. was a knowledgeable, low-pressure and patient sales consultant. He was so respectful of my father's myriad of questions, concerns and requests. He went above and beyond to make our purchase a positive experience.
    • Thank you for leaving us this kind review. We are so pleased to hear Syed was very helpful and could make your car buying experience a positive one! Please call Syed or any of our associates if there is anything else we can further assist with!

      by bredemann on 05/07/2014

  • Great Purchase

    5 out of 5 starsby cthedford on 01/08/2014
    updated 04/29/2025

    After extensive research on vehicles and visiting other dealers, I purchased a vehicle from Bredemann. This was the most pleasant experience I have ever had at a car dealer. Hands down the best price by far. Every employee that I had contact with was great, and the process was unbelievably quick. After constant lies at other dealerships I will never purchase a vehicle from any other dealer. Margaret O. in sales was outstanding and the manager Mike S. was great. Thanks again for a great car at an unbelievable price.
    • Thank you for posting this wonderful review of our dealership and for your kind words! We are so happy to hear you chose Bredemann Toyota for the purchase of your new vehicle and that both Margaret and Mike were able to assist you during the process. Congratulations on your purchase! Please call us if you have any questions or concerns!

      by bredemann on 01/08/2014

  • Five Star Dealership and Service

    5 out of 5 starsby Jombie79 on 03/24/2014
    updated 04/29/2025

    The Bredemann Toyota & Scion facility is very clean and inviting. This makes the whole process of purchasing a vehicle more relaxing. Furthermore, their sales associates provide five star customer service! This is the second Toyota vehicle we have bought from the dealership and Nestor. He is very friendly, respectful, knowledgeable, and answers all of our questions. Moreover, his customer service continues even after the sale. Nestor still takes the time to answer our further inquiries when we call and email him. We look forward to doing future business with him and Bredemann.
    • Thank you for this kind review and for being a loyal customer. We are so happy to hear you have had many enjoyable experiences at Bredemann Toyota while working with Nestor. We look forward to helping you with any sales or service needs you may have in the future. Please call Nestor or any of our associates if there is anything else we can further assist with!

      by bredemann on 03/25/2014

  • Trusted service shop

    5 out of 5 starsby katherine13 on 02/13/2013
    updated 04/29/2025

    We have been using this shop for years for our 2 Toyotas after trying numerous small local shops with poor results. We have always found them to be honest, friendly and knowledgeable, especially our regular adviser Mike S. Weve never felt pressured and our cars are finished when needed. Prices seem reasonable for the high quality of work received. We will use bredemann for as long as we own Toyotas.
  • Fantastic buying experience

    5 out of 5 starsby wpittges on 12/24/2013
    updated 04/29/2025

    Fantastic buying experience. Test drove vehicle during first visit. Called back when I was ready to buy and got a great price over the phone. Return visit to sign paperwork was very quick. Dealer even came up with an additional rebate two days before it was in effect.
    • Thank you for this nice review. We do our best to go above and beyond for each and every one of our guests. Our associates are always here to answer any further questions you may have about your new vehicle!

      by bredemann on 12/26/2013

  • Great working with Jerry!

    5 out of 5 starsby ewa1 on 04/09/2013
    updated 04/29/2025

    Thank you Jerry for our new Toyota Sienna. Pleasure working with you!
  • An Outstanding Dealership

    5 out of 5 starsby wcolman on 10/03/2012
    updated 04/29/2025

    We received an online quote, which was excellent, then went to Bredemann to look at the car several days later. When we arrived, the car was not available, perhaps having been sold. "Oh, no," we thought, "a typical bait and switch." To our surprise, however, Bredemann honored the quote by offering us the same model and color, but with $440 additional equipment! Absolutely a class operation. We were impressed with the honest, friendly, no-pressure approach. We will definitely come back for our next car at this dealership.
  • I LOVE THIS DEALER AND MY MAIN MAN - ANDY M

    5 out of 5 starsby gmoney340 on 07/31/2013
    updated 04/29/2025

    I have been to Bredemann Toyota multiple times with my 08 Avalon. Each time I had Andy M as my service advisor. He made my wife and I feel safe leaving our vehicle in their hands. He was knowledgeable, promptly professional, and super nice! I have been to other dealers and this one has by far, been the best experience we have had. Andy has kept his word on time frame, cost and prompt repairs. We will continue to go back as needed as long as there are service guys like Andy M working there. Thank you for the pleasant experiences. ~ Giarmo and Melikki G Oh and by the way - Andy M is my hero. My wife had misplaced her billfold about 2 weeks prior to dropping our vehicle off for service. And Andy M spotted it in between the seats and called us to info us. It made our day. He kept it safe until we made it back in later that afternoon. He is a superstar in our book. Thanks again Andy M
    • Thank you for this wonderful review and for your kind words! We are thrilled to know enjoyed your experience at Bredemann Toyota and working with Andy! We will be sure to share to review with him. Please call us if you have any questions or concerns!

      by bredemanncares on 08/06/2013

    • Thank you for this wonderful review and for your kind words! We are thrilled to know enjoyed your experience at Bredemann Toyota and working with Andy! We will be sure to share to review with him. Please call us if you have any questions or concerns!

      by bredemanncares on 08/06/2013

  • Problem solved

    4 out of 5 starsby jromolo on 02/08/2013
    updated 04/29/2025

    After I left Bredemann Toyota they called the owner and found out through her that the car had been in an accident. They quickly responded to my problem and amended it. I would go back to this dealership as I feel that they have been fair in fixing the problem once it had been confirmed.
  • Great car purchase experience

    5 out of 5 starsby agm4 on 08/07/2013
    updated 04/29/2025

    Worked with Paul C., and he was great. Patient, explained answers to my very many questions, and made this potentially stressful experience easy. I'm in love with my Scion IQ. I will be buying my next car here.
    • Thank you for this kind review. We are thrilled to hear you are loving your new Scion IQ and that the purchase process was stress free! If you have any questions, please call Paul or any of our associates, we are always here to help!

      by bredemanncares on 08/08/2013

  • Excellent Staff

    5 out of 5 starsby jeremy45 on 08/03/2013
    updated 04/29/2025

    I was in the market for a new car and my wife really liked the Highlanders. Andy M. referred us to Bredemann and got us hooked up with a salesman. He was very accommodating to our price limit showing us a variety of new Rav4s and slightly used Highlanders. We ended up leaving with a Highlander.
    • Thank you for this review. We hope you are enjoying your new Highlander! It's great to know you had a good experience during the purchase of your new vehicle!

      by bredemanncares on 08/06/2013

  • Ric S.

    5 out of 5 starsby terri50 on 03/02/2014
    updated 04/29/2025

    It was a pleasure purchasing a car with Ric. He was honest and not pushy. He wanted to make sure I got the car I wanted and gave me a fair price.
    • Thank you Terri for this review. We are happy to hear you had a pleasant experience at Bredemann working with Ric. Congratulations on your new vehicle purchase, we look forward to helping you with any service or sales needs you may have in the future!

      by bredemann on 03/03/2014

  • great saleman (Dan Rosen)

    5 out of 5 starsby sabado5 on 03/19/2013
    updated 04/29/2025

    I went to 2 other dealer ships (Patrick Hyandia and Chevy Grossinger) and my experience at Bredemann Toyota was by far the best. Dan was very helpful and informative on all the cars we had questions on. The biggest factor in our decision was he was not that pushy salesman we had experienced at the other dealerships. I will be referring my friends to him
  • Satisfied Customer

    5 out of 5 starsby satisfied55 on 02/20/2014
    updated 04/29/2025

    I had a very positive experience buying our new car at Bredemann. I knew what I was looking for and Ric S. delivered. He was knowledgeable, straight to the point and trustworthy. I had an option added onto my vehicle and the service department called within the time frame Ric promised. I was able to use a loaner for the 2 days they estimated it would take to complete the work. The work was completed in the time frame promised and the new option works perfectly. Nice to see sales and service working on the same page. I hope that my future experience remains this positive. For me, the sales team delivered but just as important the Service Department followed through as Ric S. promised. Hopefully, the service department continues this level of service. I tend to get frustrated with dealerships that over promise and under deliver when it comes to servicing my car! So far so good! The Bredemann brand is trustworthy!
    • Thank you for taking the time to share your experience with us online. We are happy to hear that Ric, the sales and service team were able to assist you with your new vehicle purchase and make sure the vehicle was just right for you! We look forward to helping you with any sales or service needs you may have and hope to continue a positive experience for you in the future. Please call us if you have any questions or concerns! Congratulations on your new vehicle purchase!!

      by bredemann on 02/20/2014

  • working car, happy customer

    5 out of 5 starsby rauyeu2 on 07/31/2013
    updated 04/29/2025

    Went in to get some maintenance work done on my POS 94 Corolla, talked to a filipino guy named Eric and he took care of everything I need. In and out in no time.
    • Thank you for this review. We are happy you were satisfied with the Service on your vehicle and that Erick was helpful!

      by bredemanncares on 08/06/2013

  • What's that squeak?

    4 out of 5 starsby saltycat on 09/19/2013
    updated 04/29/2025

    I recently (2 weeks ago) purchased a CPO Toyota Highlander form Bredemann Toyota. Upon driving it off the lot, I noticed a squeak coming form the back. I initially thought it was something that might go away and tried putting seats up and down to see if it might stop. Called on a Wed afternoon and got an appointment for the next day. The service staff was friendly, listened to my concerns and fixed my problem in less then an hour. They showed great concern for the fact that I had had the car for only 2 weeks, and I felt that they took pride in knowing that this is a CPO vehicle and should drive off like new. I am very pleased with the results from my visit today. Joe and the staff were very friendly.
    • Thank you for taking the time to post this review. We are happy to hear you were pleased with the service on your recently purchased Toyota. If you have any questions or concerns, please call us! Until then, we hope you are enjoying your new Highlander!

      by bredemann on 09/20/2013


About our dealership

The Bredemann Family of Dealerships has been serving Chicagoland for 100 years - come find out why! We have been a Toyota dealer since 1976 and pride ourselves on great service and a constant focus on customer satisfaction.

We are conveniently located minutes from both I-294 and I-94. We are A+ rated with the Better Business Bureau based on our dedication to satisfying our customers. We have a HUGE inventory of New and Used Vehicles to choose from and we offer extended weekday service hours, convenient Saturday service hours and complimentary service loaners for your convenience!

What sets us apart
We have an A-plus rating from the Illinois Better Business Bureau, which means you can be sure you're getting a high-quality customer experience.
6-Year Consecutive DealerRater Customer Satisfaction Award Winner
6-Year Consecutive Edmunds 5-Star Dealer Award Recipeient
Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Customer Lounge Area
  • After Hours Drop-Off
Languages Spoken (3)
  • English
  • Polish
  • Spanish