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Customer Reviews of Rod Baker Ford Sales

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139 reviews
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  • Ford Bronco Sport

    5 out of 5 starsby Amber B on 12/16/2024

    I had a great experience with Mark he was very helpful!
  • Think good

    1 out of 5 starsby Alex on 11/29/2024

    There is alot of people who may say good or bad, so ill just give you the exact details of my experience and you be the judge of it: I went for a coolant leak, which was obvious, pointing out to them the exact location where it was… dripping, telling them to look and do it thru warranty, they came out saying it is not covered because it is just a hose and were charging me 550 for a hose replacement mind you on top of the coolant system. i checked that hose was completely dry (no idea how they did a pressure check and saw coolant leaking and then it got dried in a matter of minutes), i told them no it is not that and i need to talk to warranty. they still charged me 100 for diagnostic even thought i pointed what i need and didnt need their diagnostic. At the same appt i asked them to do a differential fluid change they said 198$ when done it turned into 245 guving me the BS that they need to use different fluid and this is why it is more. Any way who handled it all is Patrick shampine, so if you have alot of $ to throw away go see them.
  • Rod Baker is amazing!

    5 out of 5 starsby Grace D on 11/14/2024

    Rod Baker was amazing! Everyone we worked with took great care of us. The process was very quick & efficient, and we are super happy with our purchase!
  • Amazing staff

    5 out of 5 starsby KateFroe on 10/31/2024

    Everyone I worked with was super helpful! Kaitlyn, my awesome sales woman, was very patient and helped with every step along the way!
  • Great Dealership

    5 out of 5 starsby Snarrrky on 08/07/2024

    We recently bought our 4th car there and wouldn't consider any other dealer to go to! Staff is courteous and friendly and work well with our needs. Frankly, not a negative thing to say! Will most definitely go back!
  • Rod Baker Ford

    5 out of 5 starsby blacktie on 06/28/2024

    Our sales guy Anthony was wonderful and explained everything and walked us through our vehicle. Then our finance guy Brian was wonderful as well and explained everything we needed to know about the financing and warranty. Overall great… experience. Everyone was wonderful!
  • Mike

    5 out of 5 starsby Pegasus on 06/17/2024

    Wonderful n easy
  • Great service

    5 out of 5 starsby Kristie on 06/05/2024

    Everyone was amazing. Brett was super patient with me when I was indecisive. I would definitely recommend my friends and family to go to Rod Baker
  • Recent Purchase

    5 out of 5 starsby CMDR-USN-RET on 05/30/2024

    My recent purchase with Rod Baker Ford went very smooth and the entire staff was very Professional
  • got my '23 Ford Explorer from Rod Baker

    5 out of 5 starsby Happy Buyer on 05/06/2024

    My trade in and purchase was super easy and relaxed
  • Rod baker F150 rating

    5 out of 5 starsby F150owner on 03/07/2024

    Bought a 2023 F150. Staff was great sales was knowledgeable but not pushy in any will definitely buy future vehicles there
  • New Ford Explorer Purchase

    5 out of 5 starsby AmandaD on 10/17/2023

    Brian Swidergal was excellent. He answered all of my questions and really made the car buying process quick and easy.
  • Great car buying experience

    5 out of 5 starsby Mbaron83 on 07/26/2023

    There was no pressure to buy a car, they stayed on budget for me and most importantly no hidden dealer ad on fees.
  • Rod Baker Ford … Anthony is the best~!

    5 out of 5 starsby John R Shick on 04/26/2023

    Ordered a Maverick in September through Anthony with my specifications… was given a call in April saying it had arrived … was able to test drive and he showed me some of the features even before taking delivery. Didn’t feel pressured… whatsoever… great experience overall.
  • 4th Vehicle Purchase

    5 out of 5 starsby Its_Kyle on 12/20/2022

    This is my 4th purchase from Rod Baker Ford and I can’t imagine going anywhere else. The staff was extremely helpful and made the buying process easy. I would highly recommend this dealership to any of my family or friends.
  • Service Department

    5 out of 5 starsby Big Z45 on 11/13/2018

    I had recently visited their service department. All I can say is, WOW, never have I been in such an amazing service department. My truck only needed an oil change, but the experienced technician working on it brought to my attention… other issues he found during his inspection. Working with the advisor, and pinpointing the critical issues, he was able to get my truck "like new!"
  • Rod Baker (Quick lube)

    5 out of 5 starsby Rich150 on 11/05/2018

    Fast, friendly and fair.
  • Owner

    5 out of 5 starsby Rod Baker on 10/02/2018

    Great service on my Mustang, polite, fast, car was delivered clean
  • Rod Baker Ford Service

    5 out of 5 starsby PFScott on 10/01/2018

    Friendly, supportive staff. Service completed on time and as expected. Good group at Rod Baker!
  • Purchase of 2018 Ford Edge Platinum

    5 out of 5 starsby JFDCO9. on 09/25/2018

    The salesman was great and the process of the sale was smooth.
  • ONE HUNDRED PERCENT SATISFIED

    5 out of 5 starsby Mharrington on 08/28/2018
    updated 09/05/2018

    I have found a home dealership. I used the warranty for the first time this week and could not have been happier or more impressed with the service department. Tony kept me informed the entire time. He made sure I had transportation and… treated me as if I was his only customer. Great job by the mechanic working on my truck also. One hundred percent satisfied.

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