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Customer Reviews of Rod Baker Ford Sales

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139 reviews
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  • Great Service

    5 out of 5 starsby Michelle12169 on 08/30/2015

    Marcus is awesome. He always treats me like his only customer. He is honest and transparent! He is the reason I use RBF for all my repairs.
  • I will keep coming back for service.

    5 out of 5 starsby smb7482 on 08/18/2015

    Service performed on time & close to verbal estimate as to how long it would take. Staff was excellent, as usual.
  • Oil change

    5 out of 5 starsby Ellemnop on 08/17/2015

    I purchased my vehicle at Gjovic, which is far from my home- I was able to finance my purchase there, and not at Rod Baker!!! I appreciate that I can bring the vehicle to you for service and recalls, with Gjovics coupons, much more convenient for me. I was taken to the mall and picked up while my vehicle was being serviced.
  • Great experience,accommodating staff, clean dealership

    5 out of 5 starsby andyclow on 08/08/2015
    updated 08/14/2015

    A very smooth no hassle visit to Rod Baker Ford.. Very polite, courteous, and knowledgeable staff. We even got a surprise visit from Mr Baker who I have dealt with in the past. My father and Mr Baker's father also have done business in the past.. It's neat thinking that two generations of our family and the Rod Baker family are also conducting business. Myself , my son, my sister in law have had good experiences with this Ford dealership. I am hoping that the experience continues..
  • Awesome experience

    5 out of 5 starsby pattyj69 on 08/13/2015

    I love my 2014 Ford Escape!!! It rides so nice!!! The staff is friendly and made me feel right at home
  • Escape recall, excellent service

    5 out of 5 starsby Kelsey1797 on 08/12/2015

    Henry in the service department was very nice. He said my car would take about 3-6 hours but called me within the first hour with my car all done!
  • Great Dealership

    5 out of 5 starsby bopster on 08/10/2015

    We bought a Ford fusion Titanium, and the salesman did a great job of explaining and showing us different cars. I liked the "No Hassle" pricing. We always hated having to sit while the salesman went back and forth to a sales manager. The purchase went quickly, and when we picked it up, we have a very through explanation of the cars features & how everything worked. A lot of presets were made for us which was great. Great Dealership!
  • just perfect

    5 out of 5 starsby AlexRipper on 08/09/2015

    I went with my father because he was known there. I came in with a decision on buying a car. They exceeded my expectations. They knew their stuff about the cars and it was a very happy experience as a first time buyer. I am planning on coming in to visit soon.
  • only bad comment

    4 out of 5 starsby kevinlee3236 on 08/08/2015

    The only bad comment I have, they said they had a 10% off coupon. They never put it on, they said sorry that's the price. Other than that I would recommend you to everone.
  • new car

    5 out of 5 starsby amull548 on 08/04/2015

    Great experience at Rod Baker.Low pressure,just good honest information.
  • 2015 Ford Fiesta

    5 out of 5 starsby MO46543 on 08/05/2015

    I bought a 2015 Ford Fiesta and I Love it! The service was outstanding and the people there really helped me out. I was never uncomfortable and I felt like everyone there was actually listening to what I had to say. They really made buying my first car an enjoyable experience.
  • Great Sales Staff

    5 out of 5 starsby Dms7281 on 07/15/2015
    updated 07/30/2015

    We decided to lease the Ford Escape. We worked with Jim and Tony who explained all of our options, buying versus leasing. The dealership is outstanding!
  • Fair pricing and great service

    5 out of 5 starsby Mumbee on 07/25/2015

    Darrel was very helpful with my tire purchase. As well as advising me on my brakes. Really appreciate the honesty that I receive at Rod Baker. Service department is outstanding.
  • Great Service!

    5 out of 5 starsby Rico922 on 07/09/2015
    updated 07/23/2015

    Very helpful. It's nice to be able to use the Internet and make calls for work while I wait for my vehicle.
  • service

    5 out of 5 starsby marih on 07/11/2015
    updated 07/22/2015

    Brought my 2013 Ford Transit in for a regular service. Everything went smoothly, started exactly at time of appointment.
  • air conditioning repairs

    4 out of 5 starsby alaskan6950 on 07/15/2015

    staff was very friendly. They explained the needed repair in terms I understood. All went well.
  • Awesome dealership experience.

    5 out of 5 starsby Egiziojm on 07/13/2015

    As always, my experience at Rod Baker Ford was exceptional. This was my 8th vehicle purchase at Rod Baker Ford. I missed the F150 I lost in an accident and decided to trade in the Edge and get a new Tremor. The staff was amazing. They went way out of their way to get me the truck I wanted; almost 400 miles. Love this dealership and Love this truck!
  • great service, great information!

    5 out of 5 starsby jguz17 on 07/04/2015
    updated 07/11/2015

    I purchased a 2007 Ford Escape. The service has continually been great! I recently took my vehicle in for its first oil change which was free and the staff was very helpful. Just great service all around!
  • good quality for price and location.

    5 out of 5 starsby Lunar68 on 07/05/2015

    No hassle, low pressure sale. probably my 10th new vehicle purchase and one of the most pleasant.
  • Professional knowledgeable staff.

    5 out of 5 starsby Ruracin8 on 07/02/2015

    Everyone was helpful knowledgeable and professional. Facility clean and comfortable.
  • Great Service

    4 out of 5 starsby Jewels6890 on 07/02/2015

    Every time I bring my car in for air in tire, oil change and other routine maintenance the service has been great. They are prompt greeting you whether you have an appointment or not. Service is done on a timely basis. They keep you posted if the service will take longer. Check them out you will be glad you did!

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