Customer Reviews of Schaumburg Toyota
Review type:
Thrilled
Excellent Service as Always
by Kristine on 03/29/2025Staff were very professional and efficient. Services were explained in detail. Questions were answered.Glad we could help! Thanks for sharing. We appreciate your support.
Perfect😊
by Larene on 02/28/2025Your c/s reps are the very best😊 They’re very knowledgeable, kind & helpful & it’s always a pleasure working with them.Thanks for your kind words, Larene! Your support is appreciated.
Outstanding
by Patrick Jost on 01/30/2025I'm always pleased with the service I get, Patrick always goes above and beyond and does and definitely and outstanding job...plz say thanks for all the great service he does.Thanks for the wonderful review! Your support is appreciated.
Always Reliable
by Linda Koch on 01/25/2025I took the car in for a minor problem which was cared for quickly. A couple of trouble spots (dirty filters) were found and were also addressed. All of this was done in a very timely manner!Glad we were able to assist with your vehicle. Thanks for sharing your thoughts and for the 5 stars, Linda. Your support is appreciated.
Zanata Rocks!
by The Keelys on 01/22/2025Zanata was the best. Helpful, informative, efficient from the test drive through to the financing. She knew we had travelled a long way to make a deal and treated us great the whole time. Got our son into a Prius similar to the one we… had lost to a rear-end accident in time to return to college the next day.Glad we were able to help get your son in a car in time! Thanks again and we hope he is enjoying his new car and wish him many happy miles!
No worries
by Vlynn212 on 01/17/2025I had a lot of work done but now I will have no worries for the rest of winter and beyond.Glad we could assist in bringing your vehicle to its optimal running condition. Thanks for sharing. Your support is appreciated.
Good servvice
by Jim on 01/11/2025First time at this dealership since just moved to Illinois. Accustomed to good service from my old dealer. This routine 45,000 mile maintenance was equally satisfying.Welcome to Illinois! We are thrilled to have you as our customer and look forward to assisting you with your Toyota needs for years to come.
Mr
by Thomas T Mao on 01/03/2025It were satisfied with Steve Lowell.Happy to hear things went well! Thanks for sharing. Your support is appreciated.
Service
by Diane Woodard on 10/26/2024I have always been happy with Schaumburg Toyota service department. I’ve been going there for over 20 years.We are thrilled to have you as our customer, Diane! Thanks for sharing.
Toyota Service
by Joe S on 10/21/2024I was in Schaumburg last week - and had the 30K-servicing done on my 2022 Toyota Corolla Cross. Everything was completely explained to me - and I thought that the cost (out-of-warranty) was very reasonable !! The staff was most friendly -… and I was on-and-out of there, in a little over an hour !! :o)It is our pleasure assisting you with your service needs! Thanks for sharing, Joe!
Great Work!
by Satisfied Customer on 10/19/2024Excellent service department and service writer (Steve Krueger). They are always very thorough, but also efficient, so you don't wait forever. Highly recommend!We are always glad to help! Thanks for sharing. Your satisfaction is our goal!
Thrilled
by B Sloma on 10/03/2024updated 10/12/2024I couldn't be more pleased with the entire process working with the team at Schaumburg Toyota. Everyone was wonderful and I love my new Sequioa!We are thrilled to have you as our customer! Thanks again!
Service review
by Jesus Perez on 10/05/2024Excelente serviceThanks for being an excellent customer, Jesus! It is our pleasure assisting you with your auto needs.
Very Good Oil Change
by Jim on 09/26/2024Oil change and vehicle check was done right and completed in a timely manner.Glad we could help! Thanks for sharing.
Battery change
by Frank on 09/23/2024First experience with a service advisor was not pleasant Paul Lee stepped in and made my experience exceptional he was very professional and replaced may car battery in a timely matter. If more dealerships had employees Loke Paul I truly… believe the experience for every customer would be fantastic, Many time you go to dealership and for lack of better words you walk out feeling like you have been greased and bent over. Not with Paul Toyota should be truly grateful to have such an employee!We are thrilled to hear Paul stepped in and made things right! Please reach out to Paul directly when you are in need of service and he will gladly assist you. Our apologies if things started off wrong but we will always do our best to make things right.
Excellent Service
by Belair on 09/19/2024Excellent service. Never recommend or do any unnecessary work. Friendly service advisors. Service manager Mike is great as is Bart a service advisor.Thanks for being our customer! It's always our pleasure working with you.
Excellent service
by Ron on 09/15/2024Have been coming there for 3+ years and have always received quality and efficient service. Will continue my visits providing the service continues to be professional and honest. Some dealerships, Ford in particular, have began to create… problems when vehicles are in for simple oil changes and then burden the owner with an exaggerated cost burden. I hope Toyota does not adopt that same dishonest policy.We are thrilled to have you as our customer and will continue to do our best in assisting you with your vehicle. Thanks for the 5 stars. Your support is appreciated.
Efficient
by Kristine on 09/15/2024As always, very efficientAlways happy to help! Thanks for sharing, Kristine!
oil change
by Ted Seredynski on 08/17/2024updated 08/23/2024no promised timeframe, but a bit long for oil change and air filter replacement. Everything else was professional and satisfactoryGlad all went well! Thanks for sharing. Your support is appreciated.
Excellent at every level, helpful, and hard workers.
by Mike on 08/04/2024I was very happy and pleased with everything that went into getting my car. Everyone was very helpful and wanted to make sure that I was taken care of and educated on each process. I have already recommended Schamburg Toyota to many of my… close friends and will continue to do so. Great people, great company, and they want to help make dreams a reality. Great work.We are thrilled to have you as our customer! Thanks again and we hope you are enjoying your new car and wish you many happy miles. We are here to assist you with all your Toyota needs!
Service on Rav4
by Bill Cantieri on 07/29/2024Bart Szuba was able to take care of me as soon as I walked in the door. He told me there was a recall on a sensor for my front passenger seat. Bart kept me informed the entire process and the car is running great!Glad we could help! Thanks for sharing, Bill! Your support is appreciated.
Schaumburg Toyota has become one of the leading dealerships serving Elk Grove Village, Barrington, Palatine, Schaumburg, and Hoffman Estates by putting the customer first. That means we won’t try to sell you the wrong vehicle at the wrong price, or make it a hassle to get service. In everything we do, we aim to offer you more. That’s why so many of your friends and neighbors rely on us to meet all their automotive needs.At Schaumburg Toyota, we carry the full lineup of new Toyota vehicles in a wide variety of trims and colors. There are models to suit any driver no matter how you drive or how much you have to spend. We also have a huge inventory of pre-owned vehicles from many major automakers. If your goal is to save money on a quality used car, count on finding it here.
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
- English
- Russian
- Polish
- Tagalog
We are thrilled to have you as our customer! Thanks again!
by jjoern on 10/14/2024