Zeigler Chevrolet Schaumburg
Customer Reviews of Zeigler Chevrolet Schaumburg
Review type:
Ted
Would not honor advertised price!
by Walter T on 04/05/2025What a waste of time going here was! I saw a '23 Cadillac XT4 advertised on their website and made an appointment for a test drive. I drove it, I loved it, and I decided to purchase it. Well at that point they refused to honor the… advertised price unless I also purchased LoJack and their CarBravo warranty. Needless to say that this added significant cost to the advertised price. I wasn't even haggling, they just refused to honor the advertised price. Don't waste your time going here, going by other's reviews here and other sites, this seems to be standard practice at this dealership, sadly. Take your business elsewhere.Walter, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (847) 892-1935 when you have an opportunity, and we will be more than happy to try and turn your experience around.
In case anyone thinks the dealership's response was an earnest attempt to make things right, it was not. This is how the conversation went when I reached out to follow up and got a reply via text (I won't use names because I don't know if it's allowed here): Dealer: "Hey, Vxxxxx here from Zeigler Chevrolet in Schaumburg It was a pleasure to have spoken with you! Please do not hesitate to text or call me with any questions or concerns! Me: Hello, Vxxxxx, did you find out if the dealer will honor the advertised price? Dealer: " We are happy to go over numbers with you. We have very aggressive deals today and we would love to maximize your savings. Are you interested on making it back in today? What kind of business can't say yes or no to whether they will honor the price they advertise on their own website. This was after I already wasted 3 hours at the dealership trying to buy their car at THEIR asking price. No thanks, hard pass!
Worst Experience Ever
by Stephanie on 04/02/2025Lied to from the beginning until the end, just for a sale. Where’s the integrity these daysStephanie, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (847) 892-1935.
Tony is the best
by Dre on 12/31/2024Tony was the best! He came outside as soon as I pulled into the parking lot. He was very knowledgeable about all of the cars on the lot. He was very nice, and I am very satisfied!Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tony Horton was a great help!
by Al Giatras on 12/02/2024Great service and ability to work with you to get a price you are comfortable with.Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Amber was AMAZING!
by Kayli M on 10/28/2024This dealership was extremely welcoming but Amber was great! She was extremely helpful, quick and was able to find me exactly what I was looking for! Would definitely come back to her!Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ted
by Kate on 10/05/2024updated 10/14/2024Ted was so fun to work with and made the car buying process SO easy! I would 100% recommend working with Ted at Zeigler Chevrolet!Your satisfaction is important to us, so we want to sincerely thank you for choosing Zeigler Chevrolet - Schaumburg, LLC and we hope to see you again soon!
Thanks a lot David Escobar!
by Akramzhon Eraliev on 10/10/2024David Escobar is one of the best Customer Relations Manager! Thanks a lot David, you are my Super hero!Akramzhon, thank you for your kind review; we are happy to pass along your comments to the team here at Zeigler Chevrolet - Schaumburg, LLC! We look forward to your next visit! Take care!
Ted is the BOSS!!!
by CL on 10/05/2024Ted is amazing to deal with and will give you a hard but fun time!! Highly recommend going here for your next car just to meet him!Thank you for your kind review; we are happy to pass along your comments to the team here at Zeigler Chevrolet - Schaumburg, LLC! We sincerely value your business and look forward to your next visit!
Ted
by Justin Yurs on 08/31/2024updated 09/06/2024Ted, very helpful and friendly. He broke everything down and explained throughly.Justin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience
by Kelly on 09/03/2024Great experience purchasing a car here. Smooth and fair process. Our salesman, Tony, was wonderful to work with.Kelly, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service
by Johny on 07/30/2024Thanks to Amber T. She was so helpful and helped my wife get her dream car. Definitely recommend looking for your dream car here at Zeigler.Johny, we're happy you found our staff to be so supportive during your experience here at Zeigler Chevrolet - Schaumburg, LLC. We hope to be of service to you again in the future. Best wishes, Zeigler Chevrolet - Schaumburg, LLC
Ted
by Jmarin on 07/10/2024Ted was awesome. He was trustworthy and direct. Thank you for the car sir.Thanks for your praise and kind comments about our team. We hope to see you soon!
Ted
by Jim on 07/06/2024Teds is a great guy. Very helpful and laid back and enjoyable to work with. Darius was fun to chat with. Happy with my new (used) Silverado!Jim, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Ted
by Andrew on 06/21/2024Ted, great salesman walked me through the whole process and got me into the car I wanted, Thank you again TedAndrew, thanks for highlighting our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
Ted
by Rafael Watkins on 06/10/2024Ted was very helpful and spent lots of time helping us pick the right car.Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ted Is The Best!!!
by MAT on 06/02/2024Ted is absolutely the best sales person we have ever dealt with when buying a car. He made the entire experience wonderful. He took his time and never made us feel pressured. He was quite knowledgeable about the car we were buying. We will… be back for Ted for our next car.We're happy you found our staff to be so supportive during your experience here at Zeigler Chevrolet - Schaumburg, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional
by David Luna on 05/29/2024We have been looking at multiple dealerships and I would like to say that our experience here with test drive and salesperson Daniel Rico was excellent! Not to mention the same salesperson had worked with us prior to our visit via text and… he was utmost professional and helpful! He went above and beyond to always respond quickly and worked so hard to send us vehicles to fit our needs and budget. We were truly Impressed with the professionalism here. We felt comfortable and were not pressured in any way. I highly recommend this dealership, thanks!David, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Thanks again for the recommendation, and have an amazing day!
Great service!!!!
by Maria Vargas on 05/28/2024Experience was excellent did not feel pressured at all felt like I was treated fair in the notations and Daniel Rico my sales man was awesome.Maria, thank you for your kind review; we are happy to pass along your comments to the team here at Zeigler Chevrolet - Schaumburg, LLC! We sincerely value your business and look forward to your next visit!
My first brand new car!!!!!
by Hector Lopez on 05/26/2024My first brand new car and I am so in love!! Daniel Rico made the experience flawless, and I really felt like they worked hard to get me the best payments and interest rate to fit my budget!Hector, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Ted review
by Manny on 05/20/2024Ted did a fantastic job, very helpful and experienced in his job. Highly recommendedManny, we're happy you found our staff to be so supportive during your experience here at Zeigler Chevrolet - Schaumburg, LLC. Thanks for the recommendation, and have an amazing day!
HAMMERTIME
by HAMMERTIME on 05/14/2024Fast friendly service... Had Oil change and Tire rotation completed in 45 minutes.It is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!
Chevrolet Equinox
Chevrolet Silverado 1500
Your satisfaction is important to us, so we want to sincerely thank you for choosing Zeigler Chevrolet - Schaumburg, LLC and we hope to see you again soon!
by Kerry Valdez on 10/16/2024