Zeigler Chevrolet Schaumburg
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Customer Reviews of Zeigler Chevrolet Schaumburg
Review type:
Ted
by Kate on 10/05/2024
updated 10/14/2024
Ted was so fun to work with and made the car buying process SO easy! I would 100% recommend working with Ted at Zeigler Chevrolet!
87 reviews
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Jason is a Rockstar! Thank YOU!!!
by Yannifan on 05/24/2023This is the second vehicle I bought here at Zeigler Chevy (both with Jason!). Jason does exactly what he says... Takes care of business without wasting my time or his. More importantly - although I am flexible as to "what kind of car" I… wanted, I had a specific body style that I wanted. Jason helped get me exactly what I wanted! I'll be back again when I'm ready for my next update. Jason is a rockstar!!Got the price I wanted….4 hours later
by Vlad the Impaler on 05/20/2023Came for $22k car. They wanted $31k with fees and add one. Three hours negotiation and got the $22k. I would say that’s a win. Our sales guy Tony Horton, bless his heart, worked hard to get us to where we wanted to be. Happy new car… owners👍Keep on Looking Elsewhere
by Keep Looking on 05/10/2023Dislikes: -The first offer they presented me had a $2000.00 area adjustment fee on top of the internet listed price.- I should have left then!! - I wanted to pay the balance by check in two days after transferring some money and pick up… the car then as I wasn't expecting to make a purchase that evening. Instead they pressured me to finance the balance. The terms were not favorable for someone with my credit rating and were really poorly explained by the finance manager. I was OK with it because I knew I could pay it off, however, It was an inconvenience for me and I ended up having to pay a small amount of interest. Based on these actions it is my opinion that this dealership could take advantage of people who do not know any better or who are just new to the car buying experience. Likes: I am happy with the vehicle and everything seems OK with it so far.Don’t buy unless you want to be robbed
by Timothy on 05/04/2023I purchased this car in February. The finance person charge me an additional $2500 in fees which I had to go back and have removed. Which I never saw credited to my car loan. About three weeks later, the car started having problems. I took… it in to have them look at it since I just purchased it and they told me that I no longer had a certified preowned vehicle or the extended warranty option that I purchased, which all are still on my car loan that I’m paying it has become a huge hassle. I had to pay for a rental car while they had my car they seem to just lie to benefit them self. I would never recommend this dealership to any of my family or friends.Recommend
by Julie on 04/11/2023We had chuck as our salesman . What I like about this place is after test driving a car they walk away and let you talk to each other. We got a fair price on our trade in that we were happy with. They were all very nice and friendly.Good service
by Carlos on 03/18/2023Anthony was helpful thru all the process of buying car.Easy and Quick
by Ben Touhey on 01/30/2023Worked with Jason Schook, helped us find a car we looked at online, got a test drive and worked the numbers until we found workable deal. He was straightforward and worked with us to make it happen. Thanks JasonAmazing
by Michael Simwaba on 01/17/2023Great dealership, great handling personality from David EscobarAwful experience
by Su on 12/26/2022Awful experience. They force you to buy mandatory packages !Chuck Fioravanti
by Cynthia Pacas on 12/14/2022Great customer service, professional and super friendly. Makes you feel welcomed ask for Chuck FioravantiYour compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon.
Lies, lies, lies!
by Esty on 11/29/2022The car I wanted to buy is listed at $22,750 at cars.com and has been for over a week, https://www.cars.com/vehicledetail/e73da894-e756-44e0-a7f4-3ca5635f5a9e/?aff=acqgeosem8&KNC=acqgeosem8&msclkid=a090f7e28fdb191b1c2f9467f7288409. It was… listed as $22,784 by CarGurus and Ozzy Flores, Development consultant at Zeigler Chevrolet of Schaumburg, emailed me info about it, listing it as $22,784. Flores also sent me a trade-in estimate of between $11,600-$12,345. I drive a 2015 Chevy Volt with only about 38,000 miles and in very good shape. After various delays, miscommunications and no communications (I should have taken these as signs for what was to come), I drove from Madison, WI, to check,and probably buy, this car. That's 124 miles each way. I drove the car while the dealership checked mine. Then we sat to talk. The salesman, Chuck, informed me that the car's cost is about $27K + many thousands more in extended warantee, Lo-Jack, etc., none of which were things that I've asked for. I protested that it's listed at $22,500 and he denied it, then said this was a Black Friday thing, which I refuted, then just sent another guy to talk to me. He also informed me that they'd only give $8K for my car. I came expecting to have to pay about $11K but suddenly it was about $22K. The other guy came and insisted that all the stuff I haven't asked for is "deposit." I disagreed. Then Chuck came back with a new offer: Ta-Dum! I'll have to pay only $21K after the trade-in! I told him he didn't have a deal and left. 248 miles + gas cost + tolls + backache + a wasted day. This is outrageous. These guys lie to your face. They are [non-permissible content removed]. Buyer beware, and certainly don't drive any length to find out what lies they have cooked for you.Great experience
by Gary on 11/16/2022updated 11/21/2022Quick and painless experience. Tony was very professional and the whole experience was great. Would recommend to family and friends.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Over priced, rushed and no safety checks!!
by Richard Leach on 11/13/2022updated 11/21/2022Worst experience I ever had buying a car. I went in looking for a used vehicle and the salesman David Escobar showed me a similar new Equinox for not much more. After they ran my credit and brought the papers for me to sign the total was… more than $12,000 than the window sticker. After everything else they added there was an additional $8000 dealer fee just because they felt they could get it. I should have walked out then. They rush you through the buying process trying to add extra's along the way. The LoJack is already on all their vehicles so you have to pay for it in order to buy the car. They want to charge extra because it's a "Certified car" when they don't even check anything out and won't let you look at anything mechanical. The rear brake rotors were severally scored on a 22,000 mile vehicle. (I'd post pictures if I could) When I changed the brakes myself I found 2 loose & 2 missing wheel nuts. As far as the 5 star reviews, don't believe them. My salesman David Escobar asked me & my girlfriend to fill out reviews while we was still at the dealership. When I didn't give him 5 stars he asked why and insisted I give him 5 stars, that's not the way reviews are suppose to work. I'd stay far from this dealership.Taken care of!!
by Anthony G on 11/02/2022Tony helped me with everything!! He was super professional. I will definitely will be coming back!!!Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Great customer service
by Ana on 10/18/2022I had a great experience shopping for a vehicle here at zeigler with sales associates Igor levit Him and his team I got the truck I was looking for I would definitely recommend anyone to come and here shop for a vehicle Great customer… serviceAna, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Igor's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand.
Great service from Ziegler Chevrolet
by Hylton G on 10/04/2022Tony Horton gave me excellent service and a great deal on my new Chevrolet. I recommend Ziegler Chevy.Thank you for reaching out Hylton G ! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Tony to ensure we continue to provide the same level of service for all of our customers. **Client requested no signatures**
Two issues with the dealership,maybe three
by DonandCindy on 09/21/2022When a car is advertised at a certain price, that's the price I expect to pay in addition of course to taxes and certain small fees, especially when I drive four hours to get there. I am aware that because of the chip shortage some dealers… add to the price of the car. I want to know this up front, not be surprised with a jacked up price when I'm ready to deal which is what happened here. Number 1 Then snuck in the LoJack to look like it was mandatory by putting it with the price of the car, fees, and taxes. Looking back, I should have asked and that's on me, but they didn't make that clear to me even when I asked what it was. Now I find out it's non-cancellable and non-refundable. It was like buying a time share. I called the next business day, got hold of the saleslady and as soon as I brought it up she immediately said she was with a customer and would surely call back. As expected she never has. Number 2 The new car also has some scratches that I was assured would be dealt with. Yeah right. We left for there that morning feeling pretty excited and left for home with a real sour taste in our mouths. The only reason we bought the car and didn't just get up and leave is because that was the only Malibu we could find with the options we wanted without going hundreds of miles to get one.Don and Cindy, we are not pleased to hear of the incident you have described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to reach out to our General Manager if you have any questions or concerns. His name is Ken Montijo, and you can reach him at kenmontijo@zeigler.com. Sincerely, The Zeigler Chevrolet of Schaumburg Team
Penny! Penny! Penny!
by Karolina on 08/29/2022Penny and the team were nothing but amazing to work with! She made the process of buying a car very easy and most importantly quick. Penny got us exactly what we were looking for. Is 6 stars an option?Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Zeigler Chevrolet of Schaumburg Team
2022 Chevy suburban
by Ashley on 06/26/2022After searching for months because of no inventory and comparing used suburbans to new suburban prices, I was glad that even after the 15,000 dollars extra I had to pay; it was still the best deal out there within 500 miles of my house:… that is we willing to travel to. Friendly; accommodating, Igor levit was the best. Please come see him for all your new and used vehicle needs at Zeigler ChevyExcellent Customer Service
by Saffron Hurt on 06/10/2022I took my Chevy Cruze for serve at Ziegler and Anthony Horton one of the amazing salesman went above and beyond to make sure that I got all my questions answered and that I left the dealership knowing my car was running in tip top shape.… Overall my experience gets an A+ rating.Absolutely Horrible
by Antonio on 06/03/2022Not good service. Too many inconveniences. They don’t return calls or emails to customer once the sale has been completed. There is a refund of over $4,000 owed to me and they have not responded to multiple voice messages since the… purchase was made in February 2022 until now June 3, 2022. I would not recommend this dealer whatsoever.
Chevrolet Equinox
Chevrolet Silverado 1500
Chevrolet Blazer EV
About our dealership
Your satisfaction is important to us, so we want to sincerely thank you for choosing Zeigler Chevrolet - Schaumburg, LLC and we hope to see you again soon!
by Kerry Valdez on 10/16/2024