Ron Tirapelli Ford
Today 9:00 AM - 9:00 PM
Customer Reviews of Ron Tirapelli Ford
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102 reviews
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False advertising
by Trent on 03/29/2025Cars are dinged and scratched up and the won't budge an inch on price. In fact they ADD on an inspection fee and other junk fees. They try to tell my the they are losing money to sell me a car. Not likely.Website is terrible
by Frustrated on 04/13/2024The service website is terrible needs updating so that all services are able to be scheduled. When you log in and go to the services, it will flash options that should be there but before you can select them, the page changes and you can… no long select those options. Looking to schedule the works service and tried on multiple browsers and none of them workedHorrible customer service! They service certain people!
by Angry Customer on 08/26/2023They say one thing and change everything that was said with several excuses! Advice don’t go here!Emergency!
by Batman of Pittsburgh PA on 06/12/2022We were traveling through from Nebraska to Pittsburgh PA, and the oil change indicator made it very clear we needed to have it taken care of NOW. We stopped at a nearby Laquinta inn and Ron Tirapelli Ford was just next door. They gave me… a great quote and even got it done under the quoted price and within the promised time frame. We were on our way home and left very satisfied with the expierence. Thank you all so very much, especially Isaiah Sanchez. We have come home and will have the other ford f150 serviced by our local Ford Dealer because of this wonderful expierencm aeDo not brig you car in for Service
by RO on 02/03/2022I took my car in to be fixed it starts but than dies out after a minute or so, took it in, they said they fixed it. fine bring it home the next day the same thing is happening, Took it back to Tirapelli, 3 weeks ago and they still have… my car. still not fixed they dont know what is wrong with it, hey have tried a few things but nothing, so since they do not know how to work on one of their own Ford cars, what good are they, the machine will not tell you everything that needs fixing, So now I have to pay way to much for them not fixing anything on my car ..Great Customer Experience
by Ryan Mouw on 01/17/2021Product Specialist and Sales Associate, Sharon DeLong, did a great job answering our questions, provided detailed vehicle information and worked closely with her Team to meet our customer needs. I recommend anyone visiting the dealership… to see Sharon. I also recommend buying your next vehicle from Tirapelli Ford.Tirapelli Ford
by Queenie on 10/13/2018updated 10/19/2018I was very happy with the service I received from Tirapelli Ford. I had an appointment and they were prompt in getting my car in as soon as I got there. Service representative was courteous and explained in detail what was needed or not… needed with my car.Great
by Frango2545 on 09/28/2018From the sales staff to the service staff, everyone is always very congenial and pleasant . I get great service and it’s usually fast . I would recommend you to any Ford buyer.My oil chang
by Patricia on 08/30/2018updated 09/05/2018I made my appointment and I was in and out in no timeOrganized. Quick. Expedient. Knowledgeable.
by gardog3 on 08/14/2018updated 08/24/2018Organized. Quick. Expedient. Knowledgeable. A Great Experience. Ford has really got it together.Recall experience
by Hubbako on 08/19/2018Courteous, friendly and timely.Great service!
by ScottW1969 on 08/17/2018Fast quality service!The Ron Terripeli Experience
by Satisfied on 08/02/2018updated 08/14/2018My experience as always. SatisfiedAwesome product
by Tempest on 08/05/2018Doing it for years and they know their stuff.good
by mustang on 07/08/2018The last time I was there was for a free recall so it was ok. But I did ask for a brake check but it cost WAY too much for just being checked.Exceptional dealership
by Fordlover6 on 06/28/2018Beyond satisfied with this dealership from sales to service, all around excellent service. Definitely recommending to family and friends.Service Department Outstanding!!
by Wings110 on 09/15/2017updated 09/27/2017Despite the misfortunes that we have experienced with the F-150 this year (new engine & transmission), the staff in service were outstanding. Bob and Dave went way beyond our expectations. With loaning us another truck so we could go on… our family vacation, to us it was refreshing to know that these guys care about there customers. Thank you guys, you have earned our business from now on!!car owner
by michael29850 on 08/04/2017updated 08/16/2017the works package & inspection. it is a very good place to go to service your car.Service Review
by shmarvo on 08/13/2017They are fast, friendly and always talk to me about what they are going to do when servicing my car and if they found anything while doing so.Outstanding service
by Lmullan on 07/24/2017Although I'm not convinced of the quality of the vehicle itself, I love the service at this dealership! If the next vehicle I buy is a Ford (not likely), I would definitely shop here if the sales staff is as efficient, professional, and… friendly. Have worked with Mark, Mike, and Kelly--all superb!Tirapelli Ford is the best!
by charkrueger5 on 06/30/2017The service I have received from Kelly has been AWESOME! Love bringing my car into Tirapelli!
About our dealership
Mrs. Gathe, I appologize about your experience. As we discussed while here we are not able to provide you a loaner vehicle over the weekend for you to take to your son's college while we perform a simple two hour recall. Our offer still stands that we will be happy to pick the vehicle up at your con vience and bring it to our location perform the recall and return it to you later the same day. We will also provide you a loaner for the time period that we have the vehicle which should be no longer than 2.0 hours. I tired to reschedule this service for you as you were leaving, but was unable to, so if you would like to schedule it please reach out to me directly at 815-460-3910 this is my direct line. Thank you again for our understanding Tom Conlin General Manager
by Tom Conlin on 08/30/2023