Green Dodge Ram
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Customer Reviews of Green Dodge Ram
Review type:
Service
by Dustin M on 05/05/2023
Had a coolant flush performed and it was done correctly and in a good amount of time
25 reviews
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Green Dodge - Springfield, Illinois
by istmir1969 on 08/21/2018updated 08/27/2018purchased 2018 RAM truck. From ordering vehicle to picking it up, sales / financing staff very polite and professional. I special ordered the vehicle through the dealership. It was assembled and delivered to the dealership ahead of time.… As I was unable to pick it up for two weeks, they parked in a secure section of the lot. When I arrived to pick it up, the the vehicle was gassed, detailed and ready for me to drive off the lot immediately. I would recommend this dealership and salesman Joe Surratt without hesitation.Congratulations on your new 2019 Dodge Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Conscientious
by Timmy00 on 08/21/2018updated 08/27/2018Time was taken for the issue with our vehicle to be determined And handled. We definitely felt we were in good hands!Hi Timmy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Green Dodge Service
by Mike 10 on 08/21/2018updated 08/27/2018I took my Ram 1500 to Green for a recall and an issue with the smoothness of the ride. They charged me 100 dollars to tell me it was the tires that have less that 15000 miles wear on them. An appointment was made for the recall to be done… on the vehicle because the needed parts were not in stock. Upon return for the recall appointment I was told that the work had already been performed. Either the person during the first trip lied to me about the parts or the person during the second trip lied and the work has not been done. I Was informed a shuttle would take me back to work when the appointment was made. It took 40 minutes before the shuttle was available thus making me late for work.Horrible Dealer and Service
by jerkedaround1 on 11/28/2011updated 04/27/2025You want to talk about overpriced and horrible service, this place has to be the absolute worst. My car is 4 yrs old and I have had it serviced no less than 6 times, with most costing over $1200.00. 2 different times they have had my car… for 2 weeks, and never did they once offer me a loaner until I vocally spoke up about being without a car. If you value your money, do NOT buy\service your car here. I done some research and I had a $.50 part break on my car (car would not release from park), and they charged my almost 500.00 to fix it. Even the tow truck driver who came said be prepared to get gouged because he has towed "several" of the same model car to that dealer, and most had cost $400.00-$500.00 to fix. Junk cars, and really junk service.
About our dealership
Hi Dustin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Nyla Silvester on 05/09/2023