Haggerty Ford
Customer Reviews of Haggerty Ford
Review type:
Great Experience Buying a Ford Escape
Great Experience Buying a Ford Escape
by Beth Ann on 12/06/2024My wife and I drove from Chicago to come and check out a certified Ford Escape. They gave us a very fair trade-in for our original car. They whole process was great and we look forward to getting our vehicle services or any other cars from… this location.Hi Beth, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Used Vehicle Purchase
by CindieM on 09/27/2024Lou and his crew are great to do business with! Professional staff and an easy buying experience.Hi, thank you for the positive review. We're so happy we could be of service. We strive to achieve and exceed all of your automotive needs. Did you know that if you have a friend, family member or co-worker who's in need of a new vehicle you can refer them to Haggerty Ford by downloading our app or visiting http://haggertyfordrewards.com? If they purchase, we'll send you $100!
Great experience
by bbwyatt on 07/15/2024We chose Haggerty over another dealership because they were honest and did not try and pull any "fast ones" on us. Matt was fabulous!!!!Hi, we appreciate your feedback on our staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business and trust in us. If you know a friend, family member or co-worker who's looking for a great buying experience you can refer them by downloading our Haggerty Ford app or visiting us at http://haggertyfordrewards.com. When they purchase, we'll send you $100! And that's true for every successful referral.
Great Customer Service
by Familyof4 on 04/02/2024We had an issue with the used vehicle that we purchased from them. They were more than happy to get us taken care of. It was a very to talk to them and get information. We would not hesitate to refer friends or family to them when shopping… for a new or in this case used vehicle.Hi, thank you for the positive review. We're so happy we could be of service. We strive to achieve and exceed all of your automotive needs. Did you know that if you have a friend, family member or co-worker who's in need of a new vehicle you can refer them to Haggerty Ford by downloading our app or visiting http://haggertyfordrewards.com? If they purchase, we'll send you $100!
4th Ford from Haggerty Ford Inc. in 9 years
by DrSobczak on 03/13/2024I cannot say enough about the people over at Haggerty Ford Inc. My wife and I have changed cars several times over the past 9 years due to our ever-growing family and needs. Each time they have accommodated us in every way. They allow us to… look at every car and every trim level within that car segment. They are always willing to let us test drive several different variations to ensure my wife and I are happy with what each car has to offer. We have also been allowed to take the car to our house to ensure it fits in the garage with our other vehicle. They are extremely friendly as well. Some dealerships make you feel like you are just there for the sale, it’s very cut a dry. Not the people over at Haggerty! “Bugs” who has been our sales representative over the last 3 purchases, goes above and beyond for us. He reaches out every few months to ensure we are still happy with each of our vehicles, he stops us to say high when he sees we are in for service, he remembers our kids’ names even after 2+ years since seeing them the last time we bought something. Most recently, we picked up a 2023 Explorer Timberline. “Bugs”, worked with us to get within our budget, helped make sure the financing was broken down to the “T” so we could see what each option would be over the term of the loan and helped entertain the kids while my wife and I looked things over. Once that sale was complete, the team at Haggerty stayed well past business hours to help us get everything transferred from the old car to the new one, help my wife set up her Ford Pass and was willing to stay to help her set up the car as well. We told them it was okay, and we had it from here but it’s the willingness to stay that makes the difference for me here. The service department staff is the same, they are always willing to listen to me, and let me finish talking even if they already have an idea of where I’m going with my conversation. They remember me every time I drop off my car for an oil change or tire rotation. The team over at Haggerty just get it, they understand that buying a car isn’t easy for everyone and they make it feel like a partnership rather than just another sale.Hi, thank you for the positive review. We're so happy we could be of service. We strive to achieve and exceed all of your automotive needs. Did you know that if you have a friend, family member or co-worker who's in need of a new vehicle you can refer them to Haggerty Ford by downloading our app or visiting http://haggertyfordrewards.com? If they purchase, we'll send you $100!
Truck purchase
by Signguy1 on 02/16/2024Good experience. Dario went out of his way to make it as painless as possible.Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy way to buy a car -- will go back.
by amcclow on 12/24/2022I enjoyed the low stress, no pressure approach of this dealer. They were friendly, up front, and transparent all the way. No games.Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!
Great service
by Burrgump on 09/11/2017updated 09/26/2017Employees were very kind and patient as we went through our vehicle purchase. Our previous car broke down, so we were in a very vulnerable state. We glad the Haggerty team were able to meet our needs.Extended Warranty Work
by brik803 on 08/15/2017My car was serviced and fix in a good amount of time and everything went rather smoothly!Thanks so much for sharing this review! It's so great to hear that everything went smoothly on your visit and we could get you back on the road so quickly! We hope to be of service to you again! Take care!
Excellent Service
by Dslove1 on 07/18/2017updated 07/27/2017I brought my car in for service. I had just left another Ford dealership and they stated there wasn't anything wrong with my AC. Eric Miranda listened to my issue with the car. 2 hours later my car was fixed and the AC works great! Great… service department!Thank you for the positive review! We're so happy we could be of service. We strive to achieve and exceed all of your automotive needs. Did you know that if you have a friend, family member or co-worker who's in need of a new vehicle you can refer them to Haggerty Ford by downloading our app or visiting http://haggertyfordrewards.com? If they purchase, we'll send you $100!
Always pleasing service results
by epota01 on 03/14/2017updated 03/28/2017I'm pleased with just how welcoming and friendly everyone is, from sales to the service department to the cashier. Always professional. And also I've never felt like any work was performed that didn't need to be. No surprises or hard sells… on services. It's visits like this that keep me coming back -- and also now resulting in my wife's car being dropped off for servicing this Friday, even though it was bought years ago and not a Ford or from Haggerty. It's that level of trust in services.We really appreciate your feedback! We hope to be of service to you again! Take care!
Comfortable and Trustworthy Experience
by rfranzen on 03/10/2017We loved shopping with Haggerty Ford. We kept saying that we were very comfortable with the experience. It was the easiest and most pleasant car shopping experience we've ever had. First, Tara was very quick in responding to our inquiry… about the vehicle we were interested and also very down to earth and kind in her emails. John Czech was our salesman and he was so incredibly nice, down to earth, and did not pressure us. He really wanted to make sure we loved the car before we started talking numbers. Chris Lucarelli made the haggling process very easy, we feel we got a great deal on our vehicle and trade. We also got to talk with Jack Emerson, the general manager, who went out of his way to make sure we were completely happy with our purchase. We are definitely very happy with our purchase and would recommend everyone at least check out this dealer for their next purchase. They will certainly be our first stop for any future car purchases! Thank you!Always quality service!
by Virginia50 on 11/28/2016updated 12/07/2016As always, thank you for your professionalism and skilled service. It's good to know that I can depend on you!Your satisfaction means everything to us, and we truly appreciate you choosing Haggerty Ford, Inc. for all of your automotive needs. If you know a friend, family member or co-worker who's looking for a great buying experience you can refer them by downloading our Haggerty Ford app or visiting us at http://haggertyfordrewards.com/. When they purchase, we'll send you $100! And that's true for every successful referral.
Exhaust emissions test
by packerman47 on 11/07/2016updated 11/21/2016I was VERY IMPRESSED that I did not get charged because you did not find a problem over my failure to pass my exhaust emissions control test. I went back there had it retested and go figure I passes. So something must have been wrong on… their end on the first test.GREAT place to buy AND service a car!
by Steveio27 on 09/17/2016Everything was finished on time and PERFECTLY the 1st time!We're pleased to hear everything was completed to your satisfaction, Steveio27! Thanks again for your business! Take care!
Great service
by Vandy9798 on 07/20/2016Excellent customer service, delivered on time and budgetCongratulations on your new vehicle! At Haggerty Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Great service each time!
by DWilson41 on 04/24/2016updated 05/03/2016Everytime I make an appointment with the service department they are always friendly, welcoming and helpful. I live a good 45 minutes away and there is a Ford service department 10 minutes away but the service I get here, keeps me coming… back!World Class Service Department
by Ecstatic241 on 04/25/2016The service department went above and beyond my expectations. I appreciate Eric, Jon, and Dave for their expertise and knowledge in handling my situation.great service. High price
by lincolnmxs on 04/07/2016updated 04/20/2016The diagnostic and repair fixed the issue. The only part that I struggle with at Haggerty is an unreasonably high labor charge. This is the main reason why I don't bring my car to Haggerty more often.Great service at a fair price
by Mikejjochum on 04/08/2016updated 04/20/2016Brought my 2008 escape in for the works package plus battery pack air filter change. As usual the work was done promptly and was ready when promised could not be happier. Outstanding service.ask about recalls when you make an appointment!
by Papaman on 04/19/2016Everyone was pleasant and seemed to know what they were doing. However, when I called to make the appointment, I would have appreciated knowing they were also going to perform recall work. My hour long oil change morphed into 2 1/2 hour… wait--in the middle of my work day. My only alternative was to schedule a second appointment, take the time to get there and back again...Thank you for your wonderful response to the quality of service our Staff provides, Papaman! We hope we can continue to do business with you again in the future! Take care!
Ford Escape
Hi Beth, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by Nora Sutter on 12/09/2024