Haggerty Ford
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Customer Reviews of Haggerty Ford
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Great Experience Buying a Ford Escape
by Beth Ann on 12/06/2024
My wife and I drove from Chicago to come and check out a certified Ford Escape. They gave us a very fair trade-in for our original car. They whole process was great and we look forward to getting our vehicle services or any other cars from… this location.
93 reviews
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Great experience
by ScubaDiver97 on 04/07/2016I stopped by the dealership assuming I would have to make an appointment. But, they said they could take me right then if I could wait. Waited and the truck was done in an hour or less. I should mention that I have a maintenance package on… this vehicle which includes some seat filters and wipers they changed those out also except for the passage seat filter which they didn't have in stock but gave a rain check for it all I have do is take it in and they'll change it too. It was a wonderful experience. Thank youThank you for the amazing review, ScubaDiver97! All of us here truly value your business and look forward to your next visit!
Great service and cost!
by TripleM62 on 03/29/2016Went in for an oil change and tire rotation. The service manager came out later and told me that I needed a new lug nut( he showed me the bad one)and also needed to replace my windshield wiper blades. I agreed to both and when it came time… to pay (over $78);it was all free due to my Owner's Advantage account balance. They also washed my car for me too. It doesn't get better than that! Thanks Haggerty Ford!It is great to hear you get back on the road with confidence because of your trust in our business! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Eureka!!
by Skimbrough on 03/22/2016Hello, If I must state anything regarding my experience. I would like to mention that the atmosphere at Haggerty Ford seemed very pleasant and professional, the agents withheld a down-to-earth, knowledgeable, approachable attitude and… no double talk. With consideration to my hectic schedule at times, my issue was resolved efficiently. Well, as far as I can tell. I'm no expert but I am intuitive to great customer service!! Thank you very much, Storm KimbroughSkimbrough, thank you for being one of our valued clients and leaving us your response to the quality service you received! We sincerely appreciate your business here with us at Haggerty Ford, and we look forward to continuing to do business with you!
New Key
by B332676 on 03/19/2016I bought a 2013 Ford Edge Sport from another dealer and brought it to Haggerty Ford To have them program a new Key and help me with the new features. The Dealer I bought the car ONLY cared about the sale. I knew that I could just drive… over to Haggerty Ford and get help. They took their time and gave me 100% of the needed attention and answered all my questions. They had the new Key programed and I was out the door satisfied in 30 minutes!!! Plus received a "Thank You" email from the service department. The Ford Dealer I bought the car from didn't even do that!! I also have a 2011 Ford Edge and Haggerty Ford will continue to get all of my business. Great Job!! ThanksGreat service
by Jherrera9059 on 02/09/2016updated 02/26/2016I recently purchased a 2015 mustang and I am in love with it. Our salesman Dave was just great and gave us the best service.Service and customer service outstanding!
by GinaL267 on 02/19/2016I was very happy with the service! I got there and there were a few items I needed checked and I really didn't want to,wait so they had a porter take me home and pick me up when my car was finished! It was a great thing so I didn't have to… wait there! They were super friendly and made having my CSR serviced very easy!!It was truly a pleasure to do business with you! We're glad everything was completed to your satisfaction! Take care!
nice service but long wait
by bizzylady on 02/17/2016Booked a specifically timed appointment for a routine service but had to wait almost 2 hours before car was readyHaggerty Ford service sets a high bar
by Michael7666 on 02/14/2016All good. I especially liked your drop off and pick up service.It is great to hear you get back on the road with confidence because of your trust in our business! It is great to hear our Staff took such great care of you! We hope to see you here again!
amazing dealership
by krwalk913 on 01/10/2016updated 01/27/2016I messed my car up badly and you all ordered the parts that needed to be replaced and when the parts came in you all only had my car for two days. you all were generous enough to give me a courtesy car. when my car was done it was as good… as new! couldn't be happier to have a fixed car and for it to look amazing! everyone was so friendly and so sweet to my daughter! if you win my kid over then you win me over. thank you again!Routine Maintenance - Easy
by NickPoulos on 01/12/2016When I mentioned that I was going to do some work on my laptop while me vehicle was being serviced, the Service Manager showed me an area where I could use a desk to get my work done until the vehicle was ready. He said that he would let me… know when the vehicle was ready so I did not have to keep going to the service area to check on it. I was able to use the time almost as if I had never left my office. When my vehicle was ready, the Service Manager let me know and I was able to get back to my office without a loss of time. The only impact on my time was the drive back and forth which was minimal. This made having the service done very, very easy on my schedule.It is great to read such wonderful comments about your recent experience with us, NickPoulos! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, NickPoulos!
It is great to read such wonderful comments about your recent experience with us, NickPoulos! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, NickPoulos!
Great car-buying experience
by Expedition6700 on 12/24/2015We purchased a certified used 2014 Ford Expedition. The communication was very good, the experience at the dealership was great, and we walked out with our car the same day we test-drove. We were also able to get it looked at last-minute… at the service department when a fan belt started slipping (we think). We still need to resolve that issue, but so far we are very happy with the friendly, open customer service we have received at this dealership in every department.Great prompt service
by bchartman on 12/18/2015In and out quickly. Very professional service. I will be back for service on my vehicles.Our Staff works hard to go the extra-mile for our valued guests, bchartman! We hope you continue to choosing Haggerty Ford for all your vehicle needs! Take care!
Great service and maintenance
by Tweber1285 on 12/07/2015Service was excellent, not a long wait and the staff was very friendly especially John. Also. Enjoyed the movies being played while waiting definitely helps the time go by!Tweber1285, thank you for being one of our valued clients and leaving us your response to the quality service you received! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Good Ford Dealer
by Edmonds6233 on 11/30/2015I was in for an oil change and tire rotation on my daughter's Accord that we purchased at Haggerty. I used the WiFi to work while the car was being serviced. Thanks for washing it!Best Car-Buying Experience Ever!!
by gottahavefaith on 12/04/2015We purchased a 2016 Ford Fusion from Haggerty after shopping around at a few other dealerships in the area. We were honest about our situation and where we stood on the price. We worked with Dan and it was honestly the best experience… we've ever had with a car salesman in all our years of buying cars. He wasn't pushy at all. He didn't play any games with the price. He was extremely patient with us. He was extremely knowledgeable also. I would highly recommend him. The finance guy was also wonderful to work with. He made the process extremely painless and was also straightforward. The whole process was relatively quick and easy. We really weren't expecting to buy a car the day we came into Haggerty. We just wanted to check out their inventory and prices. The deal was so good and the salesman so helpful that we ended up taking the car home that day. Oh and we LOVE the car. So happy with our experience. To be honest, we had been praying about finding the right car and we feel like God answered our prayers at Haggerty!!Thank you for the awesome review, gottahavefaith! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Friendly and knowledgeable staff.
by 14explorer2326 on 11/20/2015Service was awesome and FAST. I was under a time crunch and the staff got me back on the road in time.I love Haggerty Ford for their new Ford cars and fantastic service
by Chambers9480 on 11/03/2015updated 11/18/2015The technician alerted me that there was a recall on the steering bolts to my Fusion. He asked me if I wanted them replaced and it would add another 20 minutes to my wait. My wait did not take so long and I appreciated the heads up. I am… very pleased with your service.Haggerty, the 5 Star Club Guys!!
by Tangstr on 11/05/2015updated 11/12/2015John in service did a great job for me researching for the best price of tires to purchase for my wife's vehicle, a 2009 Focus that I purchased there, along with my 2012 Edge. He explained everything about the warranty, the discounts, etc.… Thanks John! The next day I brought my 2012 in for service to change the oil, rotate the tires, in record time.Ford Explorer Sport
by HeatherF4652 on 10/14/2015updated 11/10/2015Ford Explorer Sport. Salesperson (Eric Finlon) was very knowledgeable and helpful! I wasn't sure whether I wanted to lease an Edge or an Explorer. He was very patient in showing me the differences between the two and in the differences… between models of the Explorer once we narrowed it down. He also took the time to go over all the features of the Ford Explorer - lots of great technology! I also traded in a Chevrolet Tahoe. The whole experience was pleasant, not high pressure as I have experienced at some dealerships in the past.awesome services
by gin101657 on 10/16/2015updated 11/10/2015The staff are always friendly and do great and speedy service and even wash your car!!Very pleasant experience
by mustang272018 on 10/29/2015My experience at Haggerty Ford was outstanding. I purchased a 2015 Ford Mustang Ecoboost from an extremely sociable saleswoman named Dana jasko. She was very helpful, answering all of our questions and frequently checking on us made us feel… welcomed and stress free. Everyone else was very pleasant, smiling and talkative as well.Thank you for taking the time to leave us your response to our Staff's outstanding customer service, mustang272018! We really appreciate your business and hope we can continue to be your one-stop shop for all your vehicle needs! Safe travels!
Ford Escape
Ford Transit Passenger Van
About our dealership
Hi Beth, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by Nora Sutter on 12/09/2024