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Customer Reviews of McGrath Acura of Westmont

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70 reviews
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  • Happy with my purchase!

    5 out of 5 starsby PANOPS on 12/27/2024

    Came in to the Westmont location to look at a 2017 Honda Accord EX-L. Was greeted by Alexander Escamilla. Alex was professional, personable and patient as I worked through the decision. He showed me the Carfax with the history of the past services done to the vehicle. The entire purchase process was smooth and effortless. Would highly recommend!
  • Great Vehicle-Great Deal- Great Experience!

    5 out of 5 starsby BJBullock62 on 03/11/2024

    I love my new RDX and I loved the I I love my new RDX and my experience at McGrath Acura Westmont. From start to finish the process was smooth and comfortable thanks primarily to sales rep Nick Lombardi. He was personable, professional, and patient as I worked through the decision. Would highly recommend!
  • Top Notch!

    5 out of 5 starsby Eric S on 10/28/2023

    Jason Hannah was excellent to work with and made our shopping/purchasing experience very enjoyable. He and Leo were very accommodating to our purchasing needs, which really impressed me and my wife. I truly can’t say enough about Acura of Westmont and the entire team. They created a welcoming/stress free environment, and made our purchasing experience a great one!
  • Best Experience Ever!

    5 out of 5 starsby VS on 10/28/2023

    We have leased and purchased many vehicles and it’s always a dreadful experience. Came in later in the evening to see a car and was blessed to meet Jason as our sales rep. He listened and understood what I wanted and needed. He worked with the manager Leonardo who did an amazing job also helping me achieve what I needed! They were patient and ultimately stayed late to ensure I was taken care of! Best car purchase experience I ever had! Highly recommend and will only do business through them! #acuramdxlove #westmontsthebest
  • Bill Angelakos made buying a car well worth it

    5 out of 5 starsby Alex Scatchell on 06/21/2023

    I was not really in the mood to buy a car. It was late at night on a Monday, but Bill Angelakos made the experience beyond worth it. Everything went quick and smooth. Very happy with my purchase!
  • Amazing

    5 out of 5 starsby Mario on 05/23/2023

    Adam was nothing short of amazing, he went above and beyond to accommodate me in my experience at Acura
  • Professional Sales team

    5 out of 5 starsby Mark on 04/29/2023

    Great professional sales team (Adam) made buying a new car an easy process.
  • Amazing customer service

    5 out of 5 starsby Arneice Evans on 04/28/2023

    I work in customer service, so it means a lot to me how business treat there customers. This dealership was extraordinary. From the time I pulled in, even until now. Mitch and the finance team are awesome. Will only buy from this dealer, and will only recommend this one. Thank you for awesome service.
  • McGrath Acura of Westmont

    5 out of 5 starsby John on 03/17/2023

    Had a great experience purchasing a new Acura from McGrath Westmont. Straight forward sales and they answered all of my questions.
  • Nervous at first…. Ended up happy.

    5 out of 5 starsby Oscar v on 03/16/2023

    Came to McGrath Acura. Went to other places and I got the most professional service and best price here. Left with a pretty car. Upgraded from an old Honda. Thanks Adam adawy!
  • Acura MDX

    5 out of 5 starsby Ali on 02/28/2023

    Adam was great - worked with us in every possible way helping us gets into our 2023 MDX Aspec!
  • Acura ILX!!!

    5 out of 5 starsby JenBaran on 02/26/2023

    Great Experience! Our salesman Adam was helpful, knowledgeable and fun to work with! Thank You!
  • Superb service!

    5 out of 5 starsby PV on 09/05/2022

    I chose this dealership because I was referred by a colleague at work who had nothing but good things to say about McGrath Acura of Westmont. From the minute I walked into the dealership, Nick made me feel at ease. The entire process of buying a much needed new car under very hard personal circumstances was very easy mainly because of Nick, Greg & Josh. I definitely have been transformed into an "Acura" long time customer mainly due to the extremely nice service I received every step of the way.
  • Great dealer - Spiro is great guy to work with

    5 out of 5 starsby Andrew on 08/20/2022

    Spiro was very knowledgeable and great to work with.
  • Best Decision Ever MDX

    5 out of 5 starsby Maureen on 03/06/2022

    We had the best experience ever first dealing with Adam (who was promoted) and turned us over to Josh P. We originally visited the showroom 8 months ago and knew what we wanted to purchase, with the shortage of vehicles Ed put our deposit down and the wait began. Adam’s communication was fantastic and when Josh called us to introduce himself we both knew he would take care of us, We picked up our brand new MDX on 3-2-22 and I myself felt I’ve known Josh P. For years. He’s knowledgeable, funny, to the point and just an all around greet guy. We are so pleased with our decision and are now his family with Acura.
  • My 1st Acura

    5 out of 5 starsby Jennifer Porter on 02/11/2022

    I wanted to let you know the wonderful experience I had purchasing my first Acura. I am a Chevy girl and that’s all I have ever driven. But with the shortage of cars, I was unable to get a new Chevy. After 8 months of waiting and looking for a new car, my husband suggested an Acura. I thought I would give it a try but I was very reluctant. We came to the Westmont dealer about 2 months ago. When we walked in, we were immediately greeted by Josh Pastuczak. He was extremely polite, friendly and knowledgeable. Josh assured me that purchasing an Acura would be the best decision I ever make. I was able to drive the Acura RDX and I loved it. The next issue was actually getting an new RDX. Josh said he could get an RDX fully loaded by January 18-24. As I’m sure you have experienced, cars being built were very delayed. Josh kept me up to date with the progress of my new car. Josh sent me emails and texts 2-3x a week to keep me posted and assured me I was going to get a new car (I had my doubts). Finally, February 2nd my car arrived. I came back to the dealer to pick up my new car and again the experience was awesome. Josh was great. He had my paperwork ready when I arrived, he had the car parked out front with my name on it, he got me set-up with all my personalized settings in the car and he got me out the door in less than 2 hours. As you know, buying a car can be very time consuming. I have been driving my new Acura for 1 week now and I love it. I need to personally thank Josh Pastuczak for that. He was right, it’s a great car. I'm officially an Acura girl.
  • Great experience with Brandon

    5 out of 5 starsby Patti on 01/06/2022

    I purchased a used MDX at McGrath Westmont and had a wonderful experience. Brandon was very responsive and informative without being pushy or overwhelming. He was prepared when I arrived with exactly what in wanted to see and made the purchase happen very quickly and efficiently. I would highly recommend McGrath and Brandon. Grant in finance was also super helpful, clear and informative. Thank you guys!
  • Great MDX purchase experience!

    5 out of 5 starsby BC on 12/01/2021

    Great, easy experience buying my new car. Ask for Josh, he was knowledgeable, friendly and great to work with!
  • Professional

    5 out of 5 starsby Steve T on 10/22/2021

    Professional team. Very accommodating. Speedy delivery or vehicle. My wife is disabled and uses a wheelchair. Our salesman Josh allowed me to test drive the car, RDX, for the morning. I brought the car home for my wife to check entry/exit, seating comfort and wheel chair storage. No pressure tactics from Josh to buy the car. A low stress buying experience.
  • Great people, not pushy car salesmen.

    5 out of 5 starsby Nicole13008 on 10/03/2021

    I had been searching for a Genesis G80 for over a month and found the perfect one online, but about 200 miles away from where I live. I sent an inquiry about the car and Nick Lombardi was very prompt at getting back with me to let me know it was available still. He answered all of my questions about the car, process, and about my trade. Since I lived over 3 hours away and wanted to know about what I would receive on my trade-in, Nick suggested I take my car to Carmax which was only 30 minutes from where I live to get a certificate for the trade-in. He said they work directly with them and that should be what I would receive for my car. That gave me peace of mind knowing what I would receive rather than potentially wasting a 3+ hour trip to Chicago and coming home empty handed. Unfortunately, the only day I was able to travel was Nick’s day off. He set me an appointment with Brandon Lewin since he was not going to be in the office that day. As soon as I walked in the door, I was greeted by staff and let me know Brandon would be with me shortly. Multiple staff asked my daughter and myself if we needed anything while we waited. Our wait was maybe 10 minutes - Brandon was super busy that morning, but made a great impression right off the bat. He introduced himself and let us know he was still with another customer, but got us seated at his desk right away. He set reasonable expectations with us and checked on us a couple different times in the 10 minutes he was finishing up with his other customer. Once he got freed up, he took us to the car and gave us a tour and offered to answer any questions we had then sent us on our test drive. Once back at the dealership Chris Lewin, sales manager, introduced himself and helped get things moved along with verifying my trade-in. Brandon was back and forth between another customer, but always checked in on us. I assured him that I was not in a huge rush and Chris was helping with the trade-in/sale as well. Once we agreed on all of the pricing and terms, I was sent to see Grant about the final paperwork. Grant was awesome as well. He went over all of the paperwork and gave his normal speech about extended warranties and such. I NEVER buy any of that extra stuff and told him that. Grant was never pushy about any of the extras and even did a custom package removing the unnecessary items. He never tried to upsell me anything either. He made a really good case and I actually opted for a couple items - shhh… don’t tell my husband! Grant answered all of my questions and kept good conversation during the paperwork process. At no point was anyone pushy or overbearing. We always had someone checking on us and apologizing for our wait. I didn’t feel like the wait was too long since we never went more than 15 minutes without seeing or talking to someone. They kept us updated on the process of the paperwork throughout the entire deal. Everyone was super friendly and down to earth. The only thing I wish were different was that Brandon’s appointments were spaced out a little more. I was fine with the wait, but I hated seeing him run around and constantly apologizing about being busy. I plan to keep this car for a while, but wouldn’t mind doing business here in the future if I’m in the market again!
  • Hassle-Free Smooth Process

    5 out of 5 starsby Frank on 08/18/2021

    Bill Angelakos showed us the car we wanted and walked us through the purchase process. Great Job! Very happy with car!

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