Jack Schmitt Chevrolet of Wood River
Today 8:30 AM - 8:00 PM
Customer Reviews of Jack Schmitt Chevrolet of Wood River
Review type:
10/10
by Kate on 03/19/2025
Such a great and friendly atmosphere. They make everything easy and stress free. Will definitely be coming back again in the future and will be recommending them to my friends!
8 reviews
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10/10
by Kate on 03/19/2025Such a great and friendly atmosphere. They make everything easy and stress free. Will definitely be coming back again in the future and will be recommending them to my friends!Best shopping experience ever!
by Michelle on 02/26/2025I desperately needed a new vehicle. The team here worked so hard to make sure that all of my questions were answered and helped to get me into the perfect vehicle! Will definitely come back in the future!Good people, great pricing, awesome experience
by Robert W on 02/21/2025Everyone at this dealership treated me well. The sales staff were patient, friendly, not pushy, and didn't seem like they were trying to take advantage of me. They got me a great rate in the finance department and the whole thing lasted… less than 2.5 hours. Awesome experience!!!had repair work
by susan lin on 12/21/2018updated 12/28/2018great place, clean everyone was very niceGreat job
by Thomasr on 10/17/2018Very professional staff, repairs made in an efficient, expeditious manner. Very nice facility.Great service
by Brian Bushnell on 05/07/2018updated 05/22/2018Quick and timely Friendly staffPurchased 2007 Chevy Aveo LT Sedan
by melhsap on 08/01/2007Salesman worked hard and was very patient. There was a casual, low-pressure (can't say "no" pressure though) atmosphere. Salesman was allowed to and did give me payment quotes right at his desk without having to fill out any paperwork or… needing to run a credit application first. Salesman gave me back my keys immediately after having my trade-in evaluated. (Many dealerships I have been to don't and in essence make it harder for you to leave without a major production of having to talk to the manager first, etc.) Finance guy was very annoying....not taking "no" for an answer when trying to sell me extras. Didn't do much to go out their way (I wasn't even offered anything to drink, given a folder to put the sales papers into, etc.), but it was a satisfactory experience overall.Worst service EVER!@!!
by cldhrtdangel83 on 10/22/2012updated 04/25/2025Worst service department EVER!!! I purchased a used certified 2008 Grand Prix in December 2008 and have had nothing but problems with it. I have had 2 remotes replaced, the driver s seat replaced, the gas cap replaced, and a few other items… and every time they replace something I have to take it back up there so that they can re-fix it. The latest is the transmission. I took it up there almost a month ago for its 100,000 mile service and I also wanted them to find out why my car was surging once in a while. They had it for about a week and said that it had a clogged EGR valve and that it would cost $500 to fix it, so I tell them to fix it and I drive my car the next day and its surging worse than it was before. So I go back up there and I tell them that its not fixed and that this time I need a rental car. So they give me a rental car and 3days later they call and say that the service manager told them to stop messing with my car, that if they cant figure it out give it back to me. So by this time Im pissed at the response so I go up there with my boyfriend and he tells them to hook a computer up to it and let me drive it around so that the computer can find the error (you would think they would have done this), so they hook up the computer and I take it back and it tells them that it is my transmission. So they said that they can try to flush the fluids since it needs that anyway and it might help, but if it doesnt then I will need at least a solenoid, and possibly a torque throttle. So I tell them that they can flush the fluids, but that I really need a car tomorrow and they said that ok we ll get you one. So the next day I pick up my car and its still surging, so I get a quote off them for the other stuff and they say it will be anywhere from $1200-3600. So I told them that I wanted to think about it over the weekend and I went back in on Monday and told them to start them they could start the work and that I need a car. Well now they wont give me a rental. And I checked my bank account and they charged me for the last rental so I am pissed. Its not my fault their mechanics don t know what theyre doing. And they know I drive all over the state so they know I need a car. I will NEVER buy another GM product, and after they fix my cay I will NEVER take another car there again.
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