Andy Mohr Avon Nissan
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Customer Reviews of Andy Mohr Avon Nissan
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18 sales reviews
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BUYER BEWARE
by bobttcoach on 12/16/2022when the salesperson says,"We're not in business to screw over customers.". Run away! The dealership failed to find or disclose two bad sensors. After several stalling incidents within the first six days of ownership, we took the car to a… local dealer who diagnosed and corrected the issue. My cost? Over $1,600. Andy Mohr said, " Nothing we can do.". ABOID THIS DEALERSHIP!Bait and Switch: Buyer Beware
by Greg S on 03/28/2021Sales manager when I visited was Nick Burd. Under the supervision of Nick Burd, Andy Mohr Nissan tried to: - knowingly dump a defective vehicle on an unsuspecting customer prior to my visit - knowingly offload the *same* defective vehicle… on *me* - bait me and switch me into something more expensive Called to inquire about a used car; don't even remember which car it was. I was told "oh yes we have that in stock. When can we see you?" Said I would be in around or before noon. They told me I would talk to Nick Burd. I live on the north side of town and this dealer is 45 minutes away but I had arrangements to talk with a private seller in the area so no big deal. Pulled in right at noon and was flagged down by a 20 year old sales associate. Asked for Mr. Burd. Was told that Nick Burd is the sales manager and the young man would take care of me and to have a seat. Trying to trap me at a table. Red flag #1, and a signal that I would've wasting a lot of time there for a cash transaction but I had a seat. Gave the sales associate the stock number and waited to see the vehicle pull around when the sales associate came back and said, "that vehicle is currently in our service department having the transmission serviced. Is there anything else in that price range we can help you out with?" Excuse me? Do you think I'm an idiot? I went to a "sales manager" -- NOBODY behind the desk was following COVID protocols btw -- to let him know what I thought about their sales tactics and he said "I'm sorry. I didn't know. We had another couple bring the car back and complain about problems." And I drove nearly halfway around town for the privilege of being swindled by someone barely out of high school. I walked out. They were texting me while I was leaving the lot asking if I'd found them. In a surly conversation over text they said, and I quote: "I apologize greg i was told the work was done and it was back with a new transmission i would not have brought you in if i knew if wasnt here, maybe i miss read the return date i apologize. I thought this was going to work out great for you i apologize." New transmission? I showed up to buy a very cheap car, cash, and I'm supposed to *believe* they had a transmission for a car brand they don't sell firsthand just lying on the shelf? Furthermore, I'd believe that they would dump $2K into a car that they'd never recover? That car is headed to auction and then to a buy here pay here. At least I hope. We went to Andy Mohr because of the name and the little guy on TV; instead we learned that they run on lies and shady, Pendleton Pike type deception. Car shopping? I'm writing this review to protect *you*. A car is a big purchase with huge financial implications. Shop elsewhere.Buyer Beware
by Honesty is Paramount on 02/09/2021Do not do business with this dealership!!! We asked many many times if a vehicle was sold before driving from Fishers to Avon. We had a suspicion it had a deposit and was under financing review. We were ASSURED many many times.... no… offer, not under financing review, not sold. We drove the whole way there (45 minutes) to be told it was sold a half hour ago. It strains credulity to think that a deal was done that quickly.Positive experience
by TeacherJen on 06/14/2018The staff worked hard to find the best fit and price point for our needs. Very knowledgeable about the brand!New Nissan owner
by joyfulnoise on 05/18/2018The entire staff was very helpful and friendly. They went above and beyond to keep me in my budget. Now I'm a proud first time owner of a Nissan Murano.Great Service
by dcirish on 07/22/2017Bought a car at Andy Mohr Nissan in Avon. Matt Brodnick helped us choose a car. Buying a car is never enjoyable, but this was a great experience. Never felt pressured at all. Matt answered all of our questions, & took a lot of time with us.… They knew that we had a very strict budget, & they met that budget, & then some. Everyone at the dealership was very friendly, & helpful. I think everyone should go here & give Andy Mohr a chance to see what they can do for you.Best Salesman JR
by SuperMario70 on 06/23/2017If every company had a salesman like JR, this country would be a much better place to work and do business in. Thank JR, my wife and I are extremely happy with our purchase. Most importantly, when Mommas happy everybody's happy!Great experience
by Acgerth on 05/16/2017Just purchased a used vehicle for my new 16 year old driver. Sales rep is very knowledgeable and I am walking away feeling like I received a great deal, thanks to Jerry UwotahGood experience
by Stephen on 12/28/2016updated 01/04/2017Great staff willing to work with us; Korey was extremely helpful. Appreciated the time they spent on answering all of our questions with no rush or pressure.Thank you so much for sharing!!
Andy Mohr Nissan
by Karilynn21 on 12/30/2016updated 01/04/2017I recently went into Nissan in search of a new car. Mike Smith and Korey Chalfant worked hard to put me in the best car for a great deal. I would recommend everyone to go to Nissan in Avon for their next car purchase.Thank you so much for the feedback! I am so glad to hear that Mike and Korey worked hard and got you taken care of!
Amazing customer service!
by saback79 on 12/01/2016recently bought a new vehicle from here, our salesmen, Charles Thompson, was one of the best we have ever worked with. He went above and beyond our expectations to make sure we got the best vehicle we were looking for! Thank youCharles is definitely one of the best! I am so glad to hear he got you taken care of! Thank you for sharing your experience!
Thank you Korey chalfant
by Beamer198927 on 10/31/2016Thank you Korey chalfant and Andy mohr Avon Nissan for the new Sentra! Love itI am so glad to hear you are loving your new Sentra! Thank you for sharing!
Awesome Deal
by Drdenton2 on 10/29/2016I bought a super nice 2007 Infinity M35 from them. My experience has been wonderful. They got me approved with past credit issues.I am glad to hear we got everything taken care of for you! Thank you so much for sharing!
Excellent service
by Tatertays on 10/28/2016I was in Andy Mohr Avon Nissan the other day Charles Thompson helped me find the vehicle I really wanted, I am happy with my first experience buying a car and I would recommend Charles Thompson to all of my family and friends.Great experience
by godzilla5 on 08/13/2016We were short on time but our salesman worked with us on price and process. Adrian was an amazing salesperson.Thank you so much for sharing your experience! We appreciate it!
Uncomfortable and Unprofessional experience
by lifer123 on 06/13/2015I was disappointed with my buying experience at this dealership. The guys can be aggressive and immature. David Applewood, who I believe works on the used car side, was absolutely dreadful. I am not sure why he was working on my deal… since I was not buying a used car, however, he essentially called me a liar when I presented the specs and deal that I was offered from a competitor; mind you this dealership called me to solicit my business, not the other way around. David was rude, often cutting me off as I was speaking. In an effort to prove that I was in fact telling the truth, I drove to the dealership and presented the written offer from the competitor along with a brochure detailing all of the specs. David gave me a lot of push back and I walked out telling him I was happy with my deal at the other location and I did not come to haggle. I came to show him that I was telling the truth since I was bothered by him telling otherwise. As I drove off I received a call stating the general manager offered me a deal that came close, so the following day I arrived to the dealership to sign the deal. David completely ignored me and seemed a bit cool which I thought was off putting. Before I signed the paperwork, I requested to hear the deal that was proposed the previous day and both Kyle, the internet salesman, and David miraculously developed amnesia over what I had agreed to with regard to the free maintenance package that was offered as part of the deal. As the maintenance issue as well as issues with my tags were being worked through, David and the other young male salesman congregated by the computers in my line of view and began cracking jokes about me thinking I was not able to hear what was going on. It was such an uncomfortable and unprofessional experience that I really should have walked out and purchased the car from the competitor. The experience and deal at the competitor was far superior than my experience at Andy Mohr Nissan in Avon, with the exception of working with Tom the finance manager. I would highly discourage females coming to this Nissan if they are looking for a car; I don't think you will be taken seriously and you may be made to feel uncomfortable as I did This location has a frat boy atmosphere and their customer service and professionalism really needs improvement. I highly recommend that before signing any paperwork that you actually get your offer in WRITING, otherwise they will conveniently develop amnesia and say either they never told you that or you never said that you wanted that.New 2014 Rogue!
by viperman842 on 06/04/2014updated 04/25/2025Had a great experience with Michael and Pat! Love my 2014 Nissan Rogue! No hassle experience very easy to do business with! Will buy from them again!!Purchase of 2013 Pathfinder
by diamondback3 on 08/04/2013updated 04/25/2025Ben, Ryan, and Marissa were all helpful in securing the purchase of our new vehicle. My wife and I feel like we were given a fair price for our trade and purchase. We wanted several different options added to the Pathfinder which Ben… readily made happen. Although the new vehicles are costly, these folks will work a deal for you.
About our dealership
Thank you so much for the feedback! It really means a lot when our customers share their experience with us!
by julie_kearney on 06/13/2017