Customer Reviews of City Chevrolet
Review type:
Re-call work
by Mark Davison on 01/22/2024
In for a re-call repair. The Scheduler made making an appointment very easy and the Service Coordinator made sure the service was handled quickly and accurately. Thank you.
19 reviews
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Re-call work
by Mark Davison on 01/22/2024In for a re-call repair. The Scheduler made making an appointment very easy and the Service Coordinator made sure the service was handled quickly and accurately. Thank you.Mark, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing City Chevrolet and we hope to see you again.
Great Service!
by Irishman19 on 01/21/2024Oil Change was done professionally and quickly. I would whole -heartedly recommend this business!Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!
Service
by Sharon on 11/26/2023Brian did an excellent job and brought concern about brakes to our attentionThank you again for taking the time to let us know how we did. We hope you have a great day!
Super service
by Expedition on 06/22/2023Took our expedition in just to get a new key and a huge underlying issue was found. We were kept in the loop every step of the way.We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Great service and sales team!
by Jared on 05/19/2023Chad and Jeff were fantastic to work with and were able to provide us great service!Jared, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Fast service
by Shane on 05/16/2023Good job as usual. A bit pricey, but I've not had any issuesShane, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Service
by Cheryl42n on 01/24/2023The service team did an exceptional job on the “Works Package” the other day on my vehicle. They were very professional & courteous.Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fast and Efficient
by Kasey on 01/12/2023From the time I called to schedule until I picked up my truck, the communication throughout the entire process was appreciated, the pricing and services were inline and may have been a touch better plus I got Ford OEM parts! Thank you team… City Ford!Recall fixed
by Maintenace on 12/05/2022Had a recall on my car. When I got the notice I called and was able to get in right away and then I had them check out if anything else needed. Did an oil change and check up on other things.. Was pleased with being able to get right in… and have it taken care of.Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
Very helpful and efficient!
by ever1988 on 12/05/2020From start to finish, City takes care of their customers! I purchased my vehicle here, and have had it serviced here since taking ownership. Most recently, I had a screw flatten my tire, and service was able to get it patched and repaired… and back on the road in no time! Very helpful, friendly, and efficient!Best Experience We Have Had
by LukeDecker12 on 07/02/2018My wife and I were in on Saturday and Joe Moravec was our salesman. We were looking for a second vehicle and we looked a few different options. When we drove the 2016 Fusion we ended up purchasing, it felt like the decision was made when… we started test driving it. We were on a budget and made the Fusion within our parameters. We were pre-approved at our Credit Union, but ended up getting a better rate through you guys. Ryan, the finance guy was also great to work with. I appreciate the no pressure ease of everything. Buying a car has always been stressful for us, but this was by far the best experience we have had. Thanks Joe and Ryan for making things happen for us. We will refer anyone that is looking to City. Thanks again.-Luke and Erica DeckerNot Again
by Grandpapaul-n-Goshen on 02/18/2018I purchased a used 2010 Silverado in the fall of 2016. I keep getting their adds and so I decided to write this review. First Brandon the salesman was great. I did not like the dealership. My test drive was very short as the gas gauge was… on empty. I asked if used vehicles had a check list so they knew the condition of what they were selling. He told me their buyer determines what needs fixed. I figured being a new car dealership they would conduct a multipoint inspection. Not here and when I got it home I had to fix a back up light. I suspect they changed the oil and detailed it. I couldnt get the plugs loose to check the transfer case and differential fluids so I knew they didnt check those levels. On my drive home I discovered a clunk noise when I came to a stop and started up again. Dont start your test drive with the gas gauge on empty so you can have time to drive and see and hear it perform. I heard several times from multiple salesmen "Are you looking to buy today"? You must say yes and sign on a line to get a price. After doing this a couple of times we agreed on a price and each time they added the paint protection back. Its no more than a glorified wax job and it doesnt come with a warranty. I had discussed a couple of Items with Brandon that needed fixed and when I brought it to the sales managers attention he got angry. "We had a deal" was his reaction. I pointed out the step rails had missing rubber and that was a safety issue and the body side moldings were coming off. My temporary plate was about to expire so on a trip south my wife stopped to get a new one. We had been waiting for the title to be mailed to us. Oh they found it in the file folder. It was there all the time. Lastly, dont buy a GM truck with a Fuel Management System. After a month the #1 plug was fouled. Its a faulty design to get better EPA ratings. It appeared the 1 and 7 plug had been changed twice before. It had 103,000 miles on it. I bought a module that keeps it in V8 mode so hopefully I wont have fouled plugs again. Many have had to replace lifters and cam shafts because of the design. I dont understand J D Powers rating for GM trucks with this faulty system.Terrible customer service
by Dissatisfied on 11/16/2017ABSOLUTLY DISAPPOINTED with the customer service from this place. I purchased a vehicle through them and cannot get the information I need to get the title in my name. I have been trying to reach them to get this problem resolved for two… months now! I cannot even drive the vehicle because the plate that they gave me is now expired. In the last two months I have been able to reach one person who was supposed to overnight me the information that I needed. That’s been three weeks ago. I have left several voicemails and sent several emails to multiple including the office manager and the general sales manager but NO ONE has yet to call or email me back. I will not recommend this dealership to anyone.WARNING-Do not buy a used car from City Chevrolet
by concernedci on 06/10/2016I cannot believe the Unethical, Immoral, False Advertising, and Deceptive Business Practices! Watch out for Additional fees! Paint Fee or Finance Fee, increasing internet price, charging too much Tax, harassing you to finance through the… dealership and the Doc Fee.Very Convenient!
by rorilm01 on 12/19/2014updated 01/01/2015It was great! I dropped my car off before you opened and came back after you closed. It was very convenient and all the work was done exactly as I expected! The only thing I had trouble with was finding the key drop, but once I found it,… it was all good!Awesome
by StaciB on 11/19/2014updated 12/07/2014My first routine oil change there with my new car. They also did a tire rotation and fixed a seat belt recall issue that I was unaware of. I dropped it off on Saturday morning, they told me it would be done at 11am, then called me at… 10:45am to let me know it was done a little early. Awesome!Great Service
by Krista898 on 10/17/2014updated 11/07/2014The service department was great! They were very woman friendly. They fixed my recall and warranty issue quickly and efficiently15k maintenance
by mrjim2262 on 11/02/2014Thanks to City Chevrolet ( cityautomall.com) for getting me in and out within the hour for my oil change and 15k mile maintenance. Thanks to Joshua C. and technician 1852 for their quick service. JamesSilverado
by Andy101Abn on 09/19/2014updated 10/03/2014Outstanding experience the sales team went above and beyond to get me in the truck I wanted. First hassle free dealership I have ever been to.
About our dealership
Our Columbia City Chevrolet dealership has an array of new Chevrolet models just awaiting your arrival! You can see many of the popular Chevrolet models like the Impala, Silverado and Equinox. Indulge yourself and test-drive the vehicle of your dreams. Our friendly and knowledgeable sales team will work with you on pricing and financing within your necessary budget. Warsaw customers, City Chevrolet invites you to browse our inventory online from the convenience of your own home. Be sure to take a look at the current online Chevrolet Specials - our cost saving promotions are always changing!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish
Mark, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing City Chevrolet and we hope to see you again.
by Peter Joyson on 01/25/2024