Andy Mohr Buick GMC
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Customer Reviews of Andy Mohr Buick GMC
Review type:
Great Experience !!!
by CHAWILLI75 on 04/15/2024
I had gone a week or so prior had an awful experience at another dealership, took a chance going to another one for the shop for the same vehicle. I did my credit app online and Yogi called me and set up an appt for the next day.
HE IS AN… AWESOME SALESMAN! We laughed and talked about all kinds of things while getting the numbers right!
Such a stress free experience!
Thanks again Yogi!
42 reviews
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Satisfied repeat customer
by JDB382! on 02/27/2025I was able to schedule an appointment with the service department very quickly and the lady I spoke to was so friendly when I called to say I was running behind schedule! She quickly said that's fine and we look forward to seeing you. Very… nice! Then once I pulled in the service bay, Jonathan quickly checked me in and service began! Jonathan is very knowledgeable and assisted me in making a decision on service options!Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with our service department. It's great to know that our team, especially Jonathan, was able to assist you quickly and effectively. We appreciate your kind words and look forward to seeing you again at Andy Mohr Buick GMC!
Excellent Service
by WilllisK on 11/28/2024updated 12/04/2024Staff was extremely friendly and prompt. Service was complete in a timely manner.Thank you for your kind words! We're thrilled to hear that our staff at Andy Mohr Buick GMC provided you with friendly and prompt service. Timeliness is important to us, and we're glad we could meet your expectations. We look forward to seeing you again soon!
Great Experience !!!
by CHAWILLI75 on 04/15/2024I had gone a week or so prior had an awful experience at another dealership, took a chance going to another one for the shop for the same vehicle. I did my credit app online and Yogi called me and set up an appt for the next day. HE IS AN… AWESOME SALESMAN! We laughed and talked about all kinds of things while getting the numbers right! Such a stress free experience! Thanks again Yogi!Thank you for taking the time to share your feedback regarding your experience at Andy Mohr Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything!
Great experience
by Indy Bob on 03/17/2024I would highly recommend this dealer for their upfront honesty, their commitment to customer satisfaction and Helpfulness after the sale.Indy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Andy Mohr Buick GMC!
My first car purchase
by Iryna M on 12/27/2023Thank you so much, Rob Evans! That was such an amazing experience to buy my very first car in the USA! Thank you so very much! Rob was very nice and friendly. And he did his job well for 100%. Would definitely recommend him for my friends… and family! Thank you again! Everything was great from the beginning when we just came in the dealership and to the very last minute when I left it on my brand new car! Thanks 😊Excellent service.
by jvess0420 on 10/05/2023Quality service and professional staff.Only if you have nothing to do
by Miranda55 on 08/09/2022The moment I drop my car off felt as if I was just a number paying for services. I was not communicated when my car was completed, my appointment was at 1:30pm I arrived late by 8 minutes, I had to send a text to check the status on my oil… change at 3pm to see if it was completed. I was not made aware of if the technicians was running behind upon drop off nor during my waiting period. It was not very pleasant for the cost of a $77 oil change. I could've took my car to ED Martin Buick dealership and had a better communication/experience for what this was worth.Good news at Andy Mohr Buick GMC
by Pharmr84 on 06/23/2022Andy Mohr came through two times this year for us. In April and again in June. James was our sales consultant and was able to secure vehicles for my wife and I. He worked hard to secure a GMC Terrain for me equipped they way I wanted. He… kept in contact with me and updated me weekly until it arrived. Once it was here their finance department moved through the process efficiently, no hard selling. I recommend James and Andy Mohr Buicj-GMC.Great work great communication
by Mocks on 04/12/2022Thank you for working fast on our 2022 GMC Acadia that we only had for 9 days. Service manager was great at service and communication.Stay away from this place
by Taylor on 04/06/2022Screwed us over on a down payment and now haven’t had the car 3 weeks and it needs engine serviced. It’s a 2022 Acadia. Stay awayservice
by GG and GGpa on 07/08/2021Service completed as expected. Very nice clean atmosphere for waiting and it was a efficient well done visit to our dealer.Andy Mohr Service
by Gregbowman on 06/06/2021The Andy Moore service team once again did a great job on my vehicle. My experience from dropping my car off to the service advisor all the way throug picking it up was excellent as usual. There were no surprises and the work was done in… a very timely mannerWorst purchase experience - empty promises
by Brittani D on 02/19/2021This was by far the worst experience I’ve ever had when purchasing a car. They would tell me something on the phone (it has 2 keys, we will sell it to you at X price, we will provide a gas card,etc) and act like they had no idea what I was… talking about when I would come into the dealership. The dealership is about 30mi from my house & they have wasted my time & gas with false promises. When you think of “Slimy Sales” this is the epitome of the staff up to and including management. If any other surrounding dealership had this vehicle, I would have paid more for it to not have to deal with this team. I’m absolutely repulsed as they claim they want you to buy more cars from them & have repeat business, yet have zero customer service skills. Do not purchase from them if you like working with people who have integrity. I would go so far as to say this was actually a traumatic experience because I had no idea people still operated in such shady fashion.Hidden fees
by Andy Mohr on 02/04/2021Dealer fees are over and beyond acceptable. Follow up also unacceptable for services promised.Now was great
by Sally on 01/15/2021updated 01/22/2021Moe was very helpful and I would come back againOut Of Towner
by Out of Towner on 01/07/2021updated 01/14/2021Jorge Guaman helped expedite the buying process 3/4 of the work was able to be done before I walked in the door to include a phone call with finance so I knew where everything would land when all was said and done. Pricing online was… non-negotiable but fair market value. I appreciate all the paperwork and exchange of information being so quick. Via text and email, Jorge was on it to help with my buying experience.Worst Dealership around Indianapolis
by JD on 12/29/2020I’ve hesitated writing this review but after three awful experiences here over a year’s time in between I feel it’s time to. First off the buying experience here was horrible. The salesman and manager were rude, lied multiple times, and… disrespectful to my pregnant wife. Against our better judgement we bought our car here because it was exact car we wanted. The finance person we dealt with was nice and helpful. The manager agreed to fix one thing if we bought it (got it in writing). After we purchased the car we had to wait weeks for them to finally fix it. After we picked the car up it broke down a few days later and had to be towed in. They eventually fixed the issue. A few months go by and something else minor went wrong with the car, we brought it in and when I came to pick it up they pulled up the wrong car. They could not find our car or our keys. I waited over 30mins and eventually the service person pulled it up. The car smelled like cigarette smoke and so did he. I let it go again and shouldn’t have. Now yesterday we received a letter in the mail saying they’re in desperate need of (fill in the car type) we’re paying between $1,000-$4,000 over NADA trade in value. Now with any good car dealership “deal” I know there’s fine print but this one seemed genuine and I figured it’s worth a shot to see what they would offer. I show up talk to the guy they flew in saying he’s going to get us a great deal, etc. I waited over an hour and they come back and offer me $5,000 UNDER NADA “average” trade in price. I laughed and the salesman said yeah this is all I can get. I went and talked to the promo guy and he didn’t even defend it. Long story short this place is awful. Do yourself a favor and drive far away or anywhere else to buy a car. I held my tongue and gave them multiple chances but do not waste your time here and spread the word, I will.Andy Mohr Buick GMC
by Andy Mohr on 12/18/2020Worked with Andy Q, he was very helpful no pushing just helped me through the process. Financing was smooth and presented in a professional manner (Leroy).Purchase
by Annie K on 11/25/2020We purchased a Buick Regal today from Moe Taha at Andy Mohr Buick in Fishers and the experience was great. We arrived 30 minutes before closing , but this had no impact on the attentiveness of Moe. We are very pleased with the cool car that… was actually suggested by Moe. I really didn’t think we would like the color, but loved it. All is well and we drove home with the car the next day . Thanks Kevin & AnnieGreat Service
by Great Service on 10/26/2020Tried our local GMC dealer an couldn’t get the deal done,went to Andy Mohrs in Indy an Jeff Jackson was more than willing to make a deal.Thank You JeffExcellent Customer Service
by ChinaW on 10/24/2020Andy Mohr Buick is the only place I’ll take my car to for repairs. Angela is courteous and always provides excellent service!
About our dealership
Thank you for taking the time to share your feedback regarding your experience at Andy Mohr Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything!
by Andy Mohr Buick GMC on 04/17/2024