Andy Mohr Buick GMC
Customer Reviews of Andy Mohr Buick GMC
Review type:
Great Experience !!!
2020 AT4
by R Heath on 10/08/2020My salesman Marcus was informative and very helpful. I would suggest contacting him next time you need a ride. The whole dealership earned my business and I was very pleased working with them.We're glad to hear that Marcus was so helpful! Thank you!
2020 Sierra
by Rich T on 10/07/2020By far the most pleasant buying experience I’ve ever hadThat's wonderful to hear, Rich! Thank you!
Very good sales experience.
by Kim on 10/06/2020I have to say I hate buying vehicles. I would rather have all my teeth pulled knowing I have to deal with a car salesperson. That is the main reason I drive my vehicles into the ground. My experience with Andy Mohr was quite pleasant while… getting to know Jeff Jackson, our salesman. We bought a new Envision and so far no buyers remorse. All the staff was great and we will return in the future.We're glad to hear that Jeff was so helpful, Kim! We really appreciate you taking the time to share, and we hope you're loving your new Envision!
Awesome Andy
by AlexisC2013 on 10/06/2020Andy was amazing! I got the car I wanted, service was wonderful and the payments are good! Best customer service ever and the whole staff was kind and accommodating! You guys rock!!That's so great to hear, Alexis! Thanks so much!
Bought a used vehicle.
by Bought a used vehicle on 09/14/2020We are very pleased with our purchase and service we received. Our sales person,Shannayle went out of her way to answer the many questions we had. Tami,was very helpful and caring. We were from out of town,and Tami made sure she gave us… helpful advice on where to stay and restraunts in the area.She even gave us her cell phone number in case we got lost or needed anything. Everyone involved was great.That's so great to hear! Thanks so much for sharing your experience!
Inaccurate Pricing
by Erin D on 09/09/2020Andy Mohr Buick GMC listed a Toyota Prius for $15,350 on an affiliate website. I contacted a representative and asked for the final price of the car and he quoted me $16,987.36 to drive it off the lot. later he contacted me and said that… the listed price on the affiliate website was wrong and the car is $18,900 and over $20,000 to drive it off the lot. The manager knew the vehicle was listed incorrectly on other sites but didn’t care. I’ve been watching the car for two weeks and they have fluctuated the price of the car to get leads to contact them. While there are no rules that companies have to honor advertised prices, it’s unethical for Andy Mohr Buick GMC to mark the price of the car thousands below the actual price.We appreciate your feedback here, Erin. Unfortunately, the affiliate website that you are referring to is Edmunds.com, which Andy Mohr Buick GMC does not support or pay to advertise on. That means the information contained in their listings is not always accurate. The affiliate sites that we do support and pay to advertise on, such as cars.com, autotrader.com, and cargurus.com, all have the price listed correctly. Please refer to those sites, or our actual dealership website, for clear and accurate pricing.
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by Geanene on 05/04/2020I received an email list a vehicle for a different price automatically the salesman had a student problem. Told me I had to pay a different price. Hung up on me! The used car salesman told me he dose not have to sell a car at a price listed… their his cars he can do what he wants. Well nasty attitude and nasty service. Do not waste your time with a company that dose false advertising and has I don’t care attitude. There are plenty of dealerships that care and don’t scam people.Insulted and disappointed
by EJ2018E on 03/14/2018Purchased vehicle there new and had continuous problems with engine, timing chain, steering, transmission, and burning oil. Most recent visit they advised that to address burning oil I could 1) rebuild engine, 2) replace engine, or 3) keep… adding oil until my "financial situation" was better and I could buy a new car. That was very rude and insulting; I had no discussion about my financial situation, other than I did not want to pay $8000 for a new engine. Submitted after-service review and the customer service rep could not understand my complaint or frustration, nor did she offer any consolation other than offering to make an appointment to see if the car was burning oil or not (I already know it is). She made no effort at customer recovery. I am insulted and disappointed.Great Sales Experience
by Scott_Z on 03/01/2018I recently purchased a vehicle from Andy Mohr Buick GMC & Tami Worley. Tami was extremely knowledgeable and exceptional at what she does! I was very pleased with my sales experience with Andy Mohr and Tami; and I would highly recommend… them to my family and friends!bob is [non-permissible content removed]
by childofaKING on 09/29/2017bob is a TOTAL [non-permissible content removed]!!! he was very sarcastic and talked to me like i was stupid i cant believe y'all hire people like him and he talks to customers like that very wrong. they told my mom that a used GMC Sierra… had a extended warranty hello are y'all stupid none of them do but i guess y'all are. while they were cleaning it and she was all happy they come and ask for 4,000 dollars more. can't believe y'all do business like this. Definitely not a way to treat the elderly. SHAME ON YALL. i hope y'all sleep at night.I had no problems here
by whoosierdaddy on 08/13/2010I have purchased 3 vehicles from the same salesman here over a 12 year period, plus several other vehicles at other dealerships. Sure they will try to make money off you, because like at any dealership, that's what they are here for.… Before going here I did my homework online, and brought my own financial calulator to check their numbers. I know their "tricks" and never get upset because I know they're just trying to make a buck, and I'm just trying to get the best deal. The entire process was a pleasant low-key conversation, and I got the car I wanted at my price, with the trade-in number I had in mind. That's what happened all 3 times at this Andy Mohr store.Andy Mohr does not deliver on their promise.
by charlie81 on 09/20/2009I recently visited Andy Mohr in Fishers to lease a new vehicle. After test driving the vehicle and offering to do something that day if the payments were made right, the sales person introduced me to the sales manager, John. John made me… an offer - a four year lease, nothing down, waived the security fee and got the payments to $379 per month. I agreed, and we proceeded to return my current lease in a month early and make the deal that day. I cleaned my vehicle out and turned in the keys. Afterwards, the sales person introduced me to the finance manager to sign all of the paperwork. I went into his office, and he procedeed to tell me that I had two options: first, I could put $2200 down today and owe that plus the first payment, security and taxes on the rebate, or secondly, I could purchase the car over a 72 month period. Wait, didn't the sales manager already arrange the deal and payment plan? I explained the deal to the finance manager, and he said that the bank would only let them borrow so much and that I would need to owe the rest. He assured me it had nothing to do with my credit, which it shouldn't because I work hard to keep a solid credit rating. After two and a half hours of making all these arrangements, I went out to the sales manager and told him this wasn't right. He shouldn't make a promise he can't deliver, and he absolutely should have worked out the deal with the finance manager to begin with. I also demanded my vehicle keys back and that the paperwork for the lease return be tore up. I have never been treated this way at a dealership. I have had four GM vehicles and have been a loyal customer always happy with the service from the GM dealers. Andy Mohr disgraced that reputation. The sales person was extremely high pressured. The sales manager lacked integrity and thoroughness. Overall, horrible experience, and I would not recommend this dealer to anyone.Funny - the last vehicle I bought was from Ed Martin as well. I also live less than 3 miles from Andy Mohr. I had a lemon Lincoln Navigator that Roush had sold me (technically, I think it needed to break down one more time to be an official lemon). I stated I was going to get rid of it within 24 hours and have a new vehicle. I told the sales person this and I meant it. I actually found the vehicle I wanted at Andy Mohr. The sales person was clueless that I dealt with. I ended up teaching them the features of the vehicle and how they worked. In the end she offered me a deal within the range I wanted. I commented that I was going to drive over to look at another vehicle from a different dealer on 96th Street. I stated I'd come back in a couple of hours. She said 'ok'. Any real sales person would have put on the high pressure to close the deal, she let me walk out. I did go to the dealer on 96th street (Toyota). There was an SUV there that was my other option. The SUV was locked on the lot, and dealer there told me I didn't want that SUV. Yes, I again said I was buying a truck today and would like to see the vehicle. He didn't want to walk into the building so he told me I didn't want the vehicle. I was shocked. First I was allowed to walk out of a dealer, and now a sales person told me I didn't want a vehicle. I got back in my vehicle and went to Ed Martin on Michigan to look at their GMCs (same as I was seeing at Andy Mohr). Found several there. Found one I liked, but not quite as well as the one at Andy Mohr. Ed Martin gave me an offer much better than Andy Mohr. Simply put, I was happy with the offer, but wanted to buy closer to home since that is where I'd get service done. I called the sales person at Andy Mohr, said if you can beat this by $100, I'll come buy the vehicle from you right now. She put the sales manager on who rudely said that it seemed Ed Martin wanted to sell a car to me more than they did, then he hung up. Crazy stuff. Makes you wonder how Ed Martin in Fishers is still in business.
I completley agree with your opinion of Andy Mohr Buick Pontiac GMC and have heard the same types of comments from many people. I would recommend Ed Martin on Michigan Road 1,000 times over Andy Mohr. The sales people at Andy Mohr are very high pressure and make promises they can not keep. We live 5 minutes from Andy Mohr, but I made the 30 minute drive to Ed Martin for our last vehicle and couldn't be happier. I was left with such a bad taste in my mouth that I will drive the extra 25 minutes to Ed Martin for a simple service appointment.
First class Sales and customer service!!
by mattmauck on 03/20/2013updated 04/24/2025I just bought a GM certified 2011 GMC Acadia SLT from Nate C. and Steve F. at Andy Mohr GMC. It was the BEST buying experience bar none! I was treated with respect and honesty. They were very fair with my trade value (my 2008 GMC Acadia… SLE, yes, I bought the same vehicle twice. I love the Acadia). Nate's personal touch and great attitude ( he came in on his day off to help me) were above and beyond my expectations. The GM Steve F. worked directly with me and has followed up with me twice since the sale. FIRST CLASS DEALERSHIP!!honest & competent
by irishman5 on 08/03/2012updated 04/24/2025I purchased a used Buick Enclave from another local dealer. The experience was awful. After 3 months I was having problems with the car and took it in to Andy Mohr. Both of the problems were the result of recalls the selling dealership… should have made us aware of. Andy Mohr fixed the problem at no charge - they're good people.Salesman lied and got away with it.
by sunnycat on 12/18/2012updated 04/24/2025Last March we bought our second Buick Lacrosse from Andy Mohr and had the same salesman for both. This time he gave us such a run around that we should not have pruchased the car from him or the dealership. Was quoted at price for a car and… when we took delivery on the car it took over 2 hours and I guess we just gave in and have been pissed about it every since. The sales manager was the last straw when he called and suggested we come up and buy another car to get then what we thought we were buying to start with. Shame on Andy Mohr Buick Dealership.Very good experience
by Bob1946 on 04/15/2013updated 04/24/2025The salesman, Brandon W., was very good and personable. He made buying our new Verano easy and a pleasure.great service!
by hols33 on 11/05/2011updated 04/24/2025I drove over 2 hours to Andy Mohr to buy my brand new Terrain and it was worth the drive! From the first time I came in contact with them, they were so helpful. Bryan Coup went above and beyond to find me my specific car when no other… dealers in my area would. Everyone I communicated with were wonderful! I would reccommend Andy Mohr to everyone and plan on going back next time I'm in need of a new car.Craig W
by DaveV2165 on 11/30/2013updated 04/24/2025Craig has been terrific over the several years that we have leased GMC vehicles with Andy Mohr GMC. He knows the products so thoroughly and works to attain a trusted relationship with his clients.Integrity
by Dscott842 on 02/11/2014updated 04/24/2025Dishon P really helped me make a good decision about putting my daughter in a vehicle. Patience not pushy.. Helpful, kind, caring, and understanding of our concerns and needs. I appreciate someone who works hard with integrity. I bought my… GMC Terrain from Andy Mohr last year with help from Dishon. Last week went back and finalized a deal for my daughter. After looking at other options and dealerships, different cars, She drove a 2014 Verano home. I sent my daughter to the dealership while I was out of town and Dishon took care of her and treated her respectfully with kindness while educating her.. The deal was sealed when I returned home and ALL ducks were in a row without any surprises at the table for signing. Thank you!!Patrick A. Does a GREAT JOB Again!
by Larry_Hamilton on 02/23/2013updated 04/24/2025Since 2007 we have leased four vehicles from Andy Mohr using the same salesperson every time - Patrick A. We have even referred a neighbor to Patrick and he bought a new Buick Enclave via Patrick. IF you are having troubles with your… salesperson - ask for Patrick. He has always been fair honest and goes above and beyond our expectations.Great Service...again
by MatthewBall on 07/06/2013updated 04/24/2025Steve F, Luther R and the entire Andy Mohr team was great. This is the third vehicle I've purchased from Andy Mohr. I'm thoroughly satisfied with the purchase price and I was thrilled with the trade in they gave us. Their professionalism,… friendliness, follow-up and attention to detail is unparalleled
Thank you for taking the time to share your feedback regarding your experience at Andy Mohr Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything!
by Andy Mohr Buick GMC on 04/17/2024