Bosak Honda of Highland
Customer Reviews of Bosak Honda of Highland
Review type:
New CRV Loaded
Oil Change
by Lisa on 03/13/2025Excellent customer service. Josh Sparks was very polite and professional.Thank you for taking the time to rate your recent experience with us! We are happy to see you had a 5-star experience! We hope to be able to service you again in the future! Please give us a call if we can assist you in any way! Take care!
Take your car somewhere else for repairs
by DG on 03/15/2025Took my vehicle here for an obvious noise coming from the engine, Machanic states they can’t hear anything. Picked up my car and can still hear the noise, took my car to another dealer and the first thing they say as I was pulling it in was… I have an issue with my turbo. Wow you don’t say,,, thanks BosakWe sincerely apologize for your experience and understand how frustrating it must have been to seek a diagnosis for your vehicle, only to have the issue identified elsewhere. Your feedback is valuable, and we take concerns like this seriously. If you would like to discuss your visit further, please do not hesitate to reach out to our service manager, Dale Andres, at 219-356-3400. We would appreciate the opportunity to address your concerns and see how we can make things right.
Another beautiful experience
by Michelle loves Hondas on 02/01/2025I liked that the service was performed by a technician who has 10 years experience. I liked how my service advisor explained everything before and after ther service. I liked that it was noted my driving patterns and when I should make my… next oil change appointment. I have been with honda since 2014 and will stay. We are family ❤️Thank you for taking the time to rate your recent experience with us Michelle! We are happy to see you had a 5-star experience with our service team! We hope to be able to service you again in the future! Please give us a call if we can assist you in any way! Take care!
prompt, courteous, professional service
by Dan on 12/09/2024service department member very helpful and courteous, gave clear and concise details of all repairs and cost,very accommodating as well.Thank you Dan for your high rating! We are thrilled to see you were completely satisfied with your experience with our service team! If there is anything further we can do to assist, please give us a call! We hope to welcome you back in again for next time!
New CRV Loaded
by DENNIS B on 12/08/2024Sarah Cote and the entire staff did everything to make us happy customers! And they did after we drove off with our new Honda.Congratulations on your brand new CR-V Dennis! Thank you for taking the time to rate your recent experience! We're glad you had such a positive car buying experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to welcoming you back in again in the future. Take care!
Great experience with multiple maintenance services!
by Shelley on 10/11/2024I had several regular maintenance services scheduled including an oil change, tire rotation, and brake fluid replacement. The service team member that assisted me, David Park, kept me updated and reminded me that my cabin air filter was due… for a change...I got THAT done too...and all of this was done in a little over an hour. Great tinely service!Thank you Shelley for your fantastic review about your services done at Bosak Honda! We most definitely will share your feedback with David as well! We truly appreciate you choosing us and taking the time to show your support! We hope to welcome you back in for next time! Take care!
Weebles
by Weebles on 09/20/2024Today I leased my 5th Car , Neil Patel is my go to sales person. He is always friendly and I trust he cares about my needs and does the best he can to work on a deal.Congratulations on leasing your 5th car! We are overjoyed to hear about your ongoing experience with us. Neil is an incredible asset to our team, and we are thrilled he has been your trusted salesperson throughout your car-buying experiences. His friendly attitude and commitment to understanding your needs truly make the process enjoyable and stress-free. Your loyalty means so much to us, and we deeply appreciate your continued support. We look forward to welcoming you back for your next adventure and hope you savor every moment in your new ride. If you need anything at all, we are always here to help!
Excellent Service Department
by Lynne H on 03/07/2024Service was outstanding! Had appointment for 8:30 am but I was early and they took me right in. Technician Josh was so efficient and quick to explain everything to be done for a recall item. Even asked me if I wanted a car wash! I… would highly recommend this service department.Lynne, thank you for sharing your experience with us! We are thrilled to hear you found our service outstanding. It is great to know that our team accommodated you even though you arrived early for your appointment. We are delighted to hear Josh provided efficient service and took the time to explain everything regarding the recall item. Offering a car wash is just the cherry on top! Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to serving you again in the future!
Excellent service
by Quin on 01/12/2024I was very happy with the service I received on my vehicle as well as the customer service received.Thank you so much for your review! We are thrilled to see you enjoyed your experience with us! We look forward to hopefully assisting you again in the future. Take care!
DavidP is great
by pljs on 11/15/2023Although I don't have an AWD vehicle I was charged for a differential service last time there. David noticed this and is checking on a refund.Thank you for taking the time to write a review about your experience with David! We know you were well taken care of! If there is further updating you need about your refund, please give us a call! Thank you for choosing us at Bosak Honda Highland!
Outstanding service department !
by Grandpapa on 11/04/2023Very pleasant experience recently with the service department, taking in my daughters 10 year old CRV with 99K miles - it’s my nature to always be on the lookout for price gouging, or some kind of deceptive sales pitch – NOT HERE !Thank you for your positive review and comments about our team! We work hard to ensure we are thoroughly taking care of every vehicle as our guest's safety is our top priority! We appreciate you choosing our team, and we hope to welcome you back in to our Service drive in the future!
Service
by Judy J on 08/11/2023On time; quality service; professionalJudy, thank you for sharing your positive experience! We are happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. We hope to be of service to you again in the future. Best wishes, Bosak Honda
Great service
by Donna G on 03/14/2023I went shopping for a new vehicle for the first time in 18 years. I received excellent service from the sales team. They were not pushy at all and they took the time to answer all of my questions. It was a great experienceThank you Donna for giving us the opportunity to find a new vehicle for you! We were more than happy to provide a great car purchasing experience for you! Please do not hesitate to contact us if you need additional assistance with any features of the vehicle. We are still here to assist you! Enjoy!
Maiden voyage into Honda world
by Kathy on 08/19/2022Very courteous sales person, Juan Frias. He was very knowledgeable and genuinely nice. My first time in a Honda dealership so didn’t quite know what to expect. I’ve never owned a Honda before. I was recommended by a friend to check out… Bosak. Just took awhile for the finance portion to be completed.Thank you Kathy! Welcome to the Bosak Honda family! We are very happy to hear we were recommended and provided a great experience for you! Juan is ready to assist if you need any further assistance. Thank you very much and congratulations!
Best Car Buying Experience Ever!
by Carol on 08/13/2022Neil Patel and Bosak Honda we’re highly recommended to me by a co-worker. Her recommendation was totally spot on. We met with Neil who brought us to the make and model of the car we wanted. (Btw, Bosak actually had new vehicles to sell.)… Neil was responsive to all of our questions. As we proceeded through the purchasing process, every member of the Bosak Sales Team we met were exceptional. Very customer focused and nice people! Happy to own another Honda!We are so glad to hear we lived up to your expectations! Thank you so much for taking the time to highlight Neil! We are thrilled to hear about your great experience! Please let Neil know if you have any questions! Thank you very much!
Thank you sarah and katiie for the help .
by Ihsan alallan on 08/12/2022The great attitude of the salesperson Sarah ...katiieAwesome to hear! Thank you so much for taking the time to recognize Sarah and Katiie! Please let us know if we could be of any more assistance, and we are here for you! Thank you for choosing us!
So helpful
by Chelsea on 08/10/2022Very friendly. Straight forward. Purchasing a car is so stressful but Katiie made me feel comfortable. Super happy with the customer service.Chelsea, thank you so much for sharing your recent experience with our team! We are thrilled to know you had a 5-star visit with Katie and our Honda team! Please let us know if there is anything else we can do for you; we are more than happy to help! We hope to be of service to you again in the future. Enjoy your new vehicle! Best wishes, Bosak Honda
Niel Patel is awsome
by TZ on 08/03/2022Fair, Honest, Bozak is simply the bestThank you for the positive review! We truly appreciate it and are glad to see that you had a 5-star experience! Thank you for highlighting Neil, it truly means a lot and we will definitely pass your review on to Neil! If you have any further questions, please give us a call. We're always happy to help! Thanks again and have a fantastic day!
Great customer service
by Luz on 07/30/2022Friendly and helpfulThank you for the great review, Luz! We are thrilled to see that you enjoyed your recent visit with our Honda team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again and have a fantastic day!
won't do this again
by Debra lynch on 07/25/2022I paid extra for oil changes and tire rotation. My lease will end in two months but my car notes were still extra because of this. I had to pay for my rotation . I am getting ready to pay$11,000 for this car poor business. I told them I… had a plan they should have said my plan didn't cover this anymoreDebra, we sincerely apologize for any misunderstanding regarding the coverage time frame on the package you purchased. We want to make sure you know it is never our intention to deceive, and we do apologize for your recent experience. Please let us know if we could be of any assistance in the future, or if you would like to speak to a manager directly regarding your concerns. Thank you for your feedback.
Outstanding Sales and Service
by Nikki on 07/24/2022Everyone was wonderful and friendly at Team Honda in Highland!! Amazing job to Sarah for helping me pick out my car.Thank you Nikki for the great review! We are so happy to hear you had a great experience with Sarah! Please let us know if there is anything else we can do for you! Enjoy your new ride!
Bosak Honda Highland in Highland, also serving Hammond and Gary, is proud to be an automotive leader in our area. Since opening our doors, Bosak Honda Highland has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Congratulations on your brand new CR-V Dennis! Thank you for taking the time to rate your recent experience! We're glad you had such a positive car buying experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to welcoming you back in again in the future. Take care!
by Michael Doolin on 12/10/2024