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Customer Reviews of Penske Chevrolet

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117 reviews
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  • Great experience

    5 out of 5 starsby Shawn L on 02/15/2024

    The entire sales staff was patient and understanding while we worked through all options at Penske and at other dealerships.
  • 2024 trax

    5 out of 5 starsby Jovara. on 12/15/2023

    I love everything about the car. I loved my experience with the dealership, everyone was nice and I was very comfortable.
  • Penske is the real deal

    5 out of 5 starsby MikeReynolds on 08/30/2023

    I am a returning customer and will continue returning to Penske as long as we're both around. By far the best car buying experience. Real people doing real business with integrity and professionalism, especially Drew Barker and Kevin Cooper.
  • Ken Jones

    5 out of 5 starsby K Jones on 08/15/2023

    This dealer was rated highly for customer satisfaction. I waited 2 weeks for an appointment and I was not disappointed. The issues with the car were diagnosed properly and my car runs great.
  • Great service

    4 out of 5 starsby Sherylc45 on 07/31/2023

    I truely appreciate everything that Penske Chevrolet did to help me purchase a new trailblazer without having to wait to order from the factory and wait. They were very accommodating and fast.
  • TERRIBLE EXPERIENCE

    1 out of 5 starsby pk.foust on 02/07/2023

    Bought a new truck and after driving it 300 miles for personal uses and just outside the 30 money back guarantee my truck broke down. It was damaged from the factory and Penske has done ABSOLUTELY NOTHING to help. They passed me off to GM and 4 people a GM Corp. said the dealer should handle this by getting me a new truck or giving my money back!!! Penske passes to blame and has 0 customer service after a $60k vehicle purchase. Dropped me flat after getting my money!!!!!
  • oil, lube filter & tire rotation

    5 out of 5 starsby Jasonef on 04/18/2017
    updated 05/03/2017

    Service tech was very friendly, greeted me when I walked in. Job well done. All of the work was completed on time.
  • Toine

    5 out of 5 starsby Antoine5 on 04/13/2017
    updated 04/25/2017

    How nice everyone was and it was a pleasant experience in a nice clean friendly environment. The salesman Ben was great and communicated very well with me and making sure I was satisfied.
  • Great Sales Team!!

    5 out of 5 starsby merpunk1 on 04/04/2017
    updated 04/19/2017

    Sales person went above and beyond. Great service all around. Very quick to respond and was very open to all my wants and needs in a vehicle.
  • my 2012 car was detailed and looks like new

    5 out of 5 starsby teresaeveritt on 04/04/2017
    updated 04/19/2017

    I had my 2012 Chevy Sonic detailed on the inside and did not even recognize the car when i picked it up.
  • Review

    5 out of 5 starsby Carissah on 04/12/2017

    Everyone was very friendly and helpful! I felt comfortable and empowered to make my own decisions. No one was pushy or trying to get me to do something I didn't want to.
  • trsverse

    5 out of 5 starsby Pcscccrclw_13 on 04/10/2017

    How easy it was to go in and understand what they had to say and to buy, very friendly so it was a good experience.
  • #Always Satisfied

    5 out of 5 starsby Shantel14 on 04/08/2017

    Always satisfied and my #1 choice for service. Staff is very friendly and completely professional. The facility is very clean. I definitely recommend this service department for any services needed for your vehicle.
  • Amazing service and sales team

    5 out of 5 starsby bearguy101 on 12/08/2016

    I had found a car on the capial one finance app at penske. I was literally a day late on that specific one. Rachel went above and beyond in helping me find a similar deal and car like the ine I missed out on. I found my dream car on the showroom floor and Rachel and the team worked hard in getting me a great deal and amazing financing through GM so I could drive home in my dream car. The penske team was amazing. All my future vehicles will be from Penske.
  • Outstanding Customer Service

    5 out of 5 starsby dscovel2016 on 11/14/2016

    Paul and Alan are fantastic to work with. Ultimately had to bring a car in off another dealer's lot just to get me what I wanted. A+ work! Thanks!
  • Awesome experience

    5 out of 5 starsby Chekina37 on 08/31/2016

    Very nice and answered all my questions. Made me feel real comfortable. Actually it was a wonderful experience.
  • Fantastic service!

    5 out of 5 starsby Dakota85 on 08/13/2016

    Your service adviser, Jerry Bronson is the best! He knew that I really needed my car back the same day and let the mechanic know. The mechanic stayed late to finish my car. The mechanic also found out what has been making the noise under my car. I've had this noise for years, and have spent lots of money trying to quiet it. My spare tire had been mounted upside down at the factory! I am really impressed that someone took the time to figure this out. As long as I own GM vehicles, Penske Chevy will always be my go to place for maintenance and repair!
  • Wonderful job!

    5 out of 5 starsby DesignerRox on 07/16/2016

    The team was great! This is my second purchase from Penske and I was happy to know the salesperson I dealt with the first time had moved up to a manager position so it was nice to see a familiar face even after 8 years!
  • New Brakes

    5 out of 5 starsby PawpawB on 07/08/2016

    I trust this dealership with all of my truck repair needs. My brakes are fantastic now. The price was reasonable, and my truck was ready when promised. Their shuttle took me home, and came back and picked me up when my truck was ready. This was a big help.
  • Penske Chevrolet Team A+

    5 out of 5 starsby 2016silverado on 05/24/2016

    Scott, Geno and Alan made our buying experience easy. All of them went above and beyond to ensure we were pleased with our purchase. Absolutely no complaints.
  • Car radio update

    5 out of 5 starsby Lnfiscus on 12/30/2015
    updated 01/12/2016

    Jerry did everything he could to update my car radio. Even though I had to leave my car at the shop for several days, they set me up with a rental car.

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