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Customer Reviews of Bosak Motor Sales

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69 reviews
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  • Not a happy customer

    1 out of 5 starsby Not happy with Bosak on 03/29/2025

    The service department has been extremely disappointing. The service manager, Mike, was incredibly rude not only to my husband but also in front of the warranty customer service department. They had my vehicle for a week, and I had to call them to inquire about an update. They were supposed to fix my fog lights in January, which they still did not fix, and were rude when I inquired about it. But I never received a call about the part. I took my vehicle back in March for another oil pan leak and asked them to fix the lights again. I'm not even sure if they put oil back in my Jeep; the manager, Mike, checked the oil, but it doesn't look like there's any oil on the dipstick. I will keep you posted on that. Every time I called the service department, the manager was rude, and the assistant, Steve, was also rude. I've been bringing my vehicle here for years, and the service continues to decline. They also have terrible reviews on Yelp.
    • We sincerely apologize for your experience with our service department. Providing respectful and professional service to all of our guests is important to us, and we regret that we did not meet your expectations. We understand how frustrating it must be to deal with ongoing issues and lack of communication. If you would like to discuss your experience further, please reach out to our General Manager, Nick Bosak, at 219-758-7800. Thank you for your feedback, and we appreciate your business with us

      by Michael Doolin on 03/31/2025

  • Best service I’ve ever had

    5 out of 5 starsby Matty T on 05/31/2024

    They went above and beyond with the purchase of a new Jeep Compass
    • Thank you for your wonderful feedback, Matty! We are thrilled to hear that you had the best service experience with us. It is fantastic to know that our team went above and beyond with the purchase of your new Jeep Compass. Congratulations on your new vehicle! We appreciate your support and look forward to serving you again in the future. Enjoy your new Jeep!

      by Sydney Haislip on 06/06/2024

  • Service on my Ram 1500

    5 out of 5 starsby Fenton Doolin on 12/18/2023

    The service department was informative and helpful. They we’re always more than willing to answer any questions I had throughout the servicing of my truck.
    • Thank you for your great review and rating about our Service team! If you have any further questions, please give us a call. We're always happy to help! Take care!

      by Jackie Kovach on 12/26/2023

  • Routine oil change

    5 out of 5 starsby James on 07/06/2023

    Service was great. Status updates through vehicle servicing was appreciated. Professional experience.
    • Great to hear about your experience, James! Thank you for sharing your satisfaction with our team! If you have any further questions, please give us a call. We're always happy to help!

      by Jackie Kovach on 07/12/2023

  • Very nice sales people but company scam policies hundred

    3 out of 5 starsby Semi satisfied customer on 06/06/2023

    They will try to sneak in $700 in extras that you didn’t ask for. $200 for wheel locks that were not on the car and anti-theft for another $500.
    • Thank you for your honest feedback regarding your recent experience with our sales team. As we are happy to see you were satisfied with the friendliness of our team, we are disappointed to see you were not completely satisfied with your experience. We unfortunately cannot see your name from the review to know who to contact. If you would like to speak to our General Manager, Matt Botsford, please give him a call at (219) 336-0885 and he can address the rest of your concerns directly with you. Thank you for your feedback, and we hope we have the opportunity to address this with you.

      by Bosak Auto Group Owner on 06/09/2023

  • Buy with Dennis at Bosak

    5 out of 5 starsby ERICA on 04/28/2022

    Dennis Zajac is a Fantastic sales person , very honest , and accommodating to our needs.
    • Thank you so much Erica for taking the time to write about your experience with Dennis! We are very happy to hear about your truly exceptional experience! Enjoy!

      by Bosak Auto Group Owner on 04/28/2022

  • Salesman dennis

    5 out of 5 starsby Mike on 04/28/2022

    Bought a car from a Salesman Dennis zajac and he was amazing had a great experience definitely would recommend him
    • Great to hear! Thank you very much for taking the time to recognize Dennis! We are so happy to hear about your exceptional experience with your new purchase! Please do not hesitate to let Dennis know if you have any further questions! Take care!

      by Bosak Auto Group Owner on 04/28/2022

  • Awesome Ride

    5 out of 5 starsby NeNe on 04/26/2022

    Do all they can to make sure that you are pleased.
    • Awesome to hear! Thank you so much for leaving us a review about your experience! If you need further assistance, please let us know! Thanks!

      by Bosak Auto Group Owner on 04/28/2022

  • 3rd times a charm

    5 out of 5 starsby Brad and Amy H on 04/26/2022

    This is our 3rd vehicle we have bought from Bosak and we are happy to say that we were able to have Obie as our salesman for the 3rd time. He has always worked with us and made the sale as easy as possible and has made it enjoyable process!
    • Congratulations on your 3rd vehicle with us! Thank you so much for coming back for us to create another great experience! We hope you enjoy your new purchase!

      by Bosak Auto Group Owner on 04/28/2022

  • No stress purchasing here Thank Dennis!

    5 out of 5 starsby Alan on 04/19/2022

    Ive purchased 2 vehicles from Bosak Thanks to Dennis it was stress free and got exactly what I wanted.
    • Thank you Alan for choosing us at Bosak to assist you in your new purchase! We are very happy to hear Dennis took great care of you, not once, but twice! Enjoy your new addition! Take care!

      by Bosak Auto Group Owner on 04/19/2022

  • Sue

    5 out of 5 starsby Sue on 02/16/2022

    They work with you
    • Thank you Sue for your 5-star rating! We are very happy to hear you had a positive experience! Please let us know if we can assist you further. We are always happy to help!

      by Bosak Auto Group Owner on 02/17/2022

  • Used car

    5 out of 5 starsby Jan on 01/17/2022

    Very helpful sales staff. Willing to show me what I was looking for and taking time, no rush.
    • Thank you Jan for taking the time to share about your positive experience! We are glad to hear you found what you were looking for and on your time! Please let us know if you have any further questions. We are always here to assist!

      by Bosak Auto Group Owner on 01/19/2022

  • New Jeep Grand Cherokee limited

    5 out of 5 starsby Thad on 01/07/2022

    One of the easiest car purchases I’ve made The salesman Pete was very helpful and knowledgeable !! We had a deal put together within bout 30 minutes and everything went as smooth as could be !! Very pleased customer here. Thanks
    • Thad, we are so happy to hear about your great experience! We are striving for making the car purchasing process as quick and convenient as possible for our guests. Thank you for taking the time to share, and we hope you are enjoying your new purchase!

      by Bosak Auto Group Owner on 01/11/2022

  • Jeff and Nick are AWESOME!!

    5 out of 5 starsby Adriaan J Brown on 12/28/2021

    Great Customer Service throughout the entire sales process. Jeff is also a Great Barista while you wait to secure the deal!
    • Thank you for your great review!! You were in a great spot right next to the coffee!! We appreciate you taking the time to recognize Jeff and Nick. Enjoy your new purchase!

      by Bosak Auto Group Owner on 12/30/2021

  • NEW VEHICLE PURCHASE

    5 out of 5 starsby DENISE on 12/15/2021

    John Conley and Chris Rudzinski were amazing to work with on the purchase of my new vehicle!! They went above and beyond!!
    • Thank you Denise! Congratulations on your new vehicle! We truly appreciate you choosing us to assist in your new purchase! We hope you are loving it!

      by Bosak Auto Group Owner on 12/21/2021

  • Great to work with.

    5 out of 5 starsby Will G on 10/04/2021

    We worked out 99% of the deal prior to arrive. We were welcomed and well taken care of during our visit, with no hassle whatsoever.
    • Thank you Will for sharing how seamless the process can be! We truly appreciate you choosing us to take care of you! Please let our team know if you have any additional questions, and we hope you are enjoying it!

      by Bosak Auto Group Owner on 10/06/2021

  • First Vehicle Purchase

    5 out of 5 starsby Kata Roknic on 09/30/2021

    The staff is very friendly and they treat you like family. Dennis Zajac was my salesperson and he was very genuine and honest with me. He went out of his way to help me out and find me the right vehicle that I was looking for. Also Melissa the finance manager was very honest and upfront with me also. She was highly knowledgeable and offered me assistance on any questions I had.
    • Congratulations on your new vehicle! We are ecstatic to hear about your experience with Dennis and Melissa! Thank you for sharing! We hope you are enjoying your new vehicle! Take care!

      by Bosak Auto Group Owner on 10/06/2021

  • Gladiator sake review

    5 out of 5 starsby Steve l on 09/20/2021

    They went out of the way to get what I wanted with no hassle.
    • Amazing to hear Steve! Thank you for sharing! We hope you are loving your new addition! Enjoy!

      by Bosak Auto Group Owner on 09/28/2021

  • Amazing sale

    5 out of 5 starsby Kenneth McCrimon on 09/06/2021

    This is the dealership to go to. They got all the cars and trucks available to purchase. I purchased my last two here and they have not let me down.
    • Thank you Kenneth for being loyal to our location! We hope you are enjoying your new addition! We hope to see you again!

      by Bosak Auto Group Owner on 09/16/2021

  • Great experience

    5 out of 5 starsby Greg Howard on 09/04/2021

    Very professional and detailed about everything. Recomended.
    • Thank you Greg! We are thrilled to hear it! We appreciate your recommendation! Please keep us in mind for any of your vehicle needs!

      by Bosak Auto Group Owner on 09/16/2021

  • Amazing service & great time

    5 out of 5 starsby Avery Seberger on 09/03/2021

    I had a great experience at Bosak with Chris! He was extremely helpful & informative he couldn't have been better. I am so grateful & happy with my purchase
    • Thank you so much Avery for coming for your new purchase! Congratulations! We are very happy to hear you are pleased with your new purchase! Thank you for recognizing Chris as well!

      by Bosak Auto Group Owner on 09/16/2021


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