Customer Reviews of Oliver Ford Lincoln
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13 reviews
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Do not go here!
by Jason Miller on 03/24/2025We test drove an F-150 that was just traded in, even before the dealer could inspect it. We brought it back with every intention on purchasing it, but we had to wait for the inspection to be done. We waited on the call back to let us know… what was fixed and inspected. We dealt with the financing department and setup a meeting to finish the deal. We got a call on the way to the dealership to tell us that they already sold the truck. We have been in contact with the dealer since day one and nobody called to tell us that there was a deposit put down by the person that needed up buying it. It’s very unprofessional and it feels like it was done in bad faith!Buyer
by Gjcfxtruw on 07/11/2020Great people with the small town feel of being completely honest and went up and beyond their duties to answer all questionsHard to start an F-150 truck (2009)
by Oliver Ford on 08/03/2018updated 08/13/2018This was a difficult intermittent failure of the temperature sensor in the engine block (4.6l V8). The hot engine would sometimes be hard to re-start after the car was parked for a few minutes. The truck was serviced because of this problem… once before but the problem was not corrected. This time, the technicians diagnosed the problem accurately and replaced the sensor. Oliver Ford provided a loaner over the two days it took to finish the job and the repair work came in under budget. I was pleased with their efforts and how I was treated as a customer.The Works
by sheeba#1 on 07/25/2018updated 08/09/2018Oliver has always been honest, tells me if anything else is wrong and doesn't repair anything that doesn't need repaired.Kent Kimpel
by Kent Kimpel on 07/23/2018Have always been satisfied with this dealer. They not only perform quality service but treat you with respect. Family atmosphere is exceptionalTop Notch Service
by Chris Glaub on 07/15/2018Oliver goes above and beyond your expectations when it comes to service. Courtesy pick up and drop off is an excellent touch.My New Car
by Great Job! on 07/02/2018updated 07/13/2018This is my first purchase from Oliver Ford, however, I have been here many times in the past to have my other Ford's serviced! I have always said that when I purchase another ford it would be from this Dealer! I have always been impressed… with the Punctuality and Cleanliness of the Service Department. Being able to get the appointments that I want and the expedient service that the car needs! I have always dealt with the Salesman named Larry and have always found him to be very helpful and very honest! He takes whatever time necessary to insure that all of your questions and concerns are answered. This is the first time that I am Leasing a Vehicle and I was impressed how much money is saved and the ease of the Transaction. Every person that I interfaced with though this entire process was very easy and pleasant to deal with! I look forward to a long relationship with Oliver Ford and hope that Larry will be there the next time that I will be looking for that nice new car!Treatment no one else will match
by Indianaboy on 07/12/2018Had an issue that Ford would not cover under warranty. Rather than tell me I was out of options, Oliver Ford Lincoln offered to split the cost with me because problem had to be out sourced to a body work company. Where in the world these… days can you get that kind of service and commitment? End of story - 5 stars all around---Great Service
by Houin on 07/09/2018Very Happy With Oliver Ford ServiceOliver Ford, Plymouth Indiana
by larryba on 09/17/2017updated 10/02/2017A great place to buy a car. Family oriented, friendly sales and service. A corner piece of our community. Ford also has a partnership with DAV that gives disabled veterans a significant discount. Highly recommend.Lincoln MKX
by chip195137 on 11/18/2016Fast and friendly service meeting all my requests.Oil change
by golfb53 on 10/17/2016updated 11/09/2016Oil change was done in a timely manner and all promised services completed as well as a car wash. Was very satisfied.Always a Pleasure at Oliver Ford
by RevDrPepper on 10/15/2016The staff at Oliver Ford work hard to please their customers. Whether it is a routine oil change or warranty work, their aim is to help you get the service you need. It is always a pleasure to visit them; they are hospitable folk who keep… their service and waiting areas clean and inviting.
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About our dealership
Oliver Ford Lincoln has the longest standing of original employees. Over 100 years of sales experience here every day! We have Senior Mastered Certified technicians and Ford and Lincoln certified Service Writers.
What sets us apart
Oliver Ford is focused on giving back to the community in a big way.
Oliver Ford Lincoln has been named with Ford Motor Co., President Award Winning for customer service for 17 years.
We are a leading "Fix it right the first time", type of dealership in Indiana.
Our dealership is practically brand new with all the latest and greatest in technology and features.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish