Edwards Kia
Customer Reviews of Edwards Kia
Review type:
Great experience!!
Great experience!!
by Steven payment on 11/22/2024updated 12/03/2024We purchased a new kia forte gt. Lyle Simpson was a great help. He took the time to access our wants and needs and found us the best car to suit us. I would highly recommend Edwards Kia to anyone looking ro purchase a new or used vehicle.Best employee make the process even easier with the service connect.
by Yanci Rivera on 01/06/2024They are not just another dealership trying to get you money they treat you like family and always listen to you needsNew whip who this?!?
by Trey on 11/06/2023Professional, nice and they were willing to work with me!Professional
by Shawn Lintner on 11/02/2023Very professional and easy to work with. Alan went out of his way to make it quick even delivered the car to my work.Shawn, congratulations on your new Kia Seltos! We appreciate the opportunity to assist you with your purchase. Thank you for taking a minute to leave us a review and for your kind words, thank you!
Quick and responsive service, no pressure
by Linda Jirka on 11/02/2023I enjoyed working with my salesman and the finance/purchasing department, as well as getting a trade-in value all from 450 miles away! I never felt pressured. They were always courteous and answered my questions. A professional operation.Linda, congratulations on your new Kia Sportage Plug-in Hybrid! We appreciate the opportunity to assist you with your purchase. Thank you for taking a minute to leave us a review and your kind words.
Hassle free experience
by Jbs1980 on 10/28/2023Came here looking to lease a Carnival or Telluride, Juan was the sales person who helped me, showed me both vehicles on different trim level during test drive visit. Other people on the sales team were also very helpful and great support… during the follow up process and working with me on finding a vehicle and lease agreement that met what I wanted. It was a pressure free, easy going experience and I’m happy with the vehicle so far!Congratulations on your new Kia! We appreciate the opportunity to assist you with the lease of your new vehicle. Thank you for taking a minute to leave us a review and for your kind words. Thank you!
In and out!
by April on 10/06/2023Dave Stahr did an excellent job helping me with my car purchase! Fast and reliable service! Thank you so much for everything!!April. congratulations on your new vehicle! We are happy to hear that Dave did an excellent job and provided you with fast and reliable service. We appreciate you and your business.Thank you!
Carnival Pride
by Jonathan Curtis on 09/15/2022So thankful for the Carnival we have. Full of features and a great and safe ride for our kids. The process was quick and easy. Always open to my phone calls and questions. Steve Rogers was fantastic!Jonathan, congratulations on your new Kia Carnival! We really appreciate your business! Thank you for your comments and 5-star review. Thank you!
I keep coming back!
by Jason Campbell on 09/02/2022Let’s face it, Edwards Kia isn’t going to impress you with a fancy building and “smooth-talking” salesmen (women). They are bare bones, with no gimmicks, and want to get you into a car. The salesmen I’ve worked with over the years have went… above and beyond to make deals with me. They will call, text or email (even when they aren’t at work) to communicate information and get you into the car you want. We have leased 3 cars in the last 2 years because of this work ethic. Luis (sales manager now) worked a couple leases for us when he was on sales and he’s one of the best. Down to earth dude who still remembers us when we walk through the door. I don’t like most sales managers but he is genuine and humble. The most current lease deal we just made was worked by Brandon. He reminds me a lot of Luis and is a super nice guy who’s not pushy. He will work hard to make your requests known and be honest and upfront. I recommend you ask for him on your next car deal. Thank you Luis and Brandon!Jason and Krista, we sincerely appreciate your repeat business! Thank you so much for taking the time to leave us a 5-star review. We appreciate your kind words! We appreciate you and your business!
Edwards Kia Council Bluffs #1
by Jim Clark on 08/31/2022If you are looking for a dealership that will take the time to assist you with getting the vehicle you want, look no further. The experience you will receive from the salesperson to the sales management team will surpass other dealerships.… I am a repeat customer and this dealership will make you a repeat customer as well! I would give this dealership 10 stars!!!Jim, we sincerely appreciate your loyalty! Thank you for your repeat business. We appreciate you taking the time to leave us a 5-star review and your kind words. Thank you!
Clint Stallard is awesome!!
by Allie on 08/16/2022Everyone is so nice and very helpful!Allie, thank you for the 5-stars!
Sorento
by Sorento on 08/09/2022Be prepared to not pay window sticker MSRP. We looked at a brand new Sorento with a sticker price of $41,700. They tried to tack 5,000 on top of that claiming a premium price or some b.s. Definitely wasn’t impressed or satisfied. I have… bought 4 cars from them and will probably not be buying a 5th. Plus side is they give you top dollar for your trade and the sales staff is friendly.Sorento, we are always striving to offer a fair price. We appreciate the opportunity to assist you. We do appreciate the kind words about the staff. Thank you!
Great Service
by Cw on 08/04/2022Tony and the team are always super friendly! I wouldn’t take my cars anywhere else!Cw, thank you for your business. We appreciate your kind words and the 5-star review!
Hung Up On by Rude Worker
by E on 08/04/2022I had my car towed here for diag and when I originally made the appointment, the people I spoke to were very helpful and clearly communicated what I needed to do. However, the next when I called for an update (Tue. Aug. 2nd) the worker,… Brooke, was very rude and told me she "has no idea whats going on." So, she took my number and told me they would call me back. Four hours after that initial phone call and almost 7 hours after my appointment time, I called again for an update. After being on hold, Brooke again answered and said they were just now looking at it. I started to ask when I should come there to pick it up and she hung up on me! Luckily, and the only reason I'm not giving one star, the two younger employees working Wednesday evening were very nice and helpful, told me exactly what I needed to do, were efficient and competent. I'm thankful my experience ended on a positive note.E, My name is Chuck Norman and I am the General Manager for Edwards Nissan-Kia store. I read your review and wanted to reach out to you and personally apologize for our actions. We take our customer satisfaction very seriously. I would like to talk to you personally about your experience and see if there is anything I can do on our behalf to fix the issue and make sure it don't happen again. Please call me at your earliest convenience. My direct number to my office is 712-890-3202 and the store number is 712-366-9481. Please call me when you can so I can talk to you. Thank you for letting us know about your concern. Looking forward to hearing from you.
New car
by T Wood on 06/28/2022Jared was very helpful in getting me my new Kia Rio! I'd recommend him to everyone I know!T. Wood, congratulations on your new Kia Rio! We appreciate your business, comments, and 5-star review. Thank you!
Fast efficient salesman
by Mariah on 06/11/2022Jared was very knowledgeable and was able to get me what I wanted. He helped me made sure I was getting the best deal and was honest and straight forward.Mariah, we appreciate your business! Thank you for taking the time to leave us a 5-star review. Thank you!
It paid to cross the bridge!
by Alia Berry on 06/01/2022You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re… accommodating. That was my experience with Nathan Ryan and his manager Luis Tafoya! When i mentioned any concerns, Nathan and Luis were quick to address them with no hesitation. Very straightforward and didn’t try to hide anything about vehicles, unlike most car lots. Nathan and Luis are very personable and made this a very enjoyable process! They also worked with me when the price was a little out of my budget. Definitely coming back here again. I recommend Edwards Kia Of Council Bluffs to anyone and everyone who is in the market for a new car!Alia, we really appreciate your business! Thank you for taking the time to leave us a review, your kind words, and 5 stars. Thank you!
Never go to Kia.
by Joyce Kia never again on 04/19/2022I'm very unhappy with Kia Nissan truck.. I was on phone with a salesman and he told me I could trade in my car for a truck but lied and tried to sell me a lemon . And his boss came out and got rude to me and said u don't tell us what ur… payment will be. We tell you. I said am I supposed to pull it out of the air , I will never be back and I would walk before I buy a vehicle from Kia .. and tell everyone not to go to Kia . It's a joke they think ur stupid and will take anything..Joyce, I'm sorry to hear about your experience. I would like to discuss this with you further. Marc Leonard Owner Loyalty Manager Edwards Nissan Kia 712-890-3205.
Low-key sales team eager to work with you
by A Jasso on 02/01/2022Very helpful sales team. Walked me through the leasing process and open to negotiating.A. Jasso, we appreciate your business, comments, and 5-star review. Thank you!
Teri for the win
by Travis on 12/30/2021Great service and they worked to get what we wanted and needed …Quick service
by Missy on 12/01/2021John Anderson was a joy to work with. He understood why I needed to buy out my lease and gave us a great deal.
Trey, congratulations on your new Kia Sportage! We appreciate the opportunity to assist you. Thank you for taking a minute to leave us a review and your kind words!
by Marc Owner Loyalty Manager on 11/07/2023