Edwards Kia
Customer Reviews of Edwards Kia
Review type:
Great experience!!
Best car buying experience
by Micah_Ryan on 05/09/2019Kyle and David went above and beyond to find us a great deal. They model what customer service is all about. I highly recommend both of these guys and Edwards KIA to anyone looking for a vehicle!Long day, but worth it!
by SusieQ2019 on 03/13/2019I went in for an oil change on my leased 2015 Kia Sportage and I left with a 2019 Kia Sportage. Kyle McKinney is the best car salesman I have ever had the pleasure buying a car from. I didn't feel dumb or pressured into into anything. He… took me for a scenic test drive and made me feel important. They also have a great finance department. They also didn't make me feel pressured. They worked several scenerios until they found the best one that fit my budget. This is my 3rd car from Edwards auto group and I will be back when my lease is up and I will definitely recommend them to anyone looking to buy or lease.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, The Edwards Kia Team, 712.366.9481
Awesome Experience
by McGrath37 on 11/14/2018I had an amazing experience leasing a new car. My sales guy Micheal Cain did a great job!We sincerely thank you for going out of your way to write this review about your experience. We try to create a comfortable and stress-free environment for each and every customer. We hope you enjoy your new car, and if you have any further needs, please come back to see us. Regards, The Edwards Kia Team, 712.366.9481
Ease of car buying
by KayRodgers on 07/25/2018Edwsrds Kia makes purchasing a new car very easy, they have friendly sales people very fast financing. This is our second vehicle we have purchased from them. When and if we need another vehicle we will go to Edwards KIA.Thank you so much for this wonderful feedback, Kay! We're so glad you came back to see us for your next vehicle. It's fantastic to know our team helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! The Edwards Kia Team, 712.366.9481
Forte
by Dollysgizmo on 07/12/2018We bought a 2018 forte last Saturday. We were rushing as my kids were here from out of town. I ended up agreeing to purchase things for the car I didnt really want. They were nice and rewrote the contract Monday for us. This… is the second vehicle we have purchased thereWere delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Edwards Kia Team, 712.366.9481
Bought new car!!
by BrittGunn on 06/26/2018About 1 month ago I sent in a inquiry to Edwards Nissan Kia. Within minutes, RJ Hadley sent me an email and made sure he followed up with me. I finally decided to meet with him, not knowing I was going to drive away with a brand new car… that day. RJ was very patient with me and made sure he gave me all of my options to help me get into a new car that also fit my budget. I absolutely love my Kia Sportage and Im very happy I chose Edwards Kia! Thank you RJ, and everyone else that made this a easy, fast, and exciting experience!Thank you for writing about your visit with us, and congratulations on your new Kia Sportage! RJ is an asset to Edwards Kia, and it is encouraging to hear he impressed you by delivering our trademark service. Best, Edwards Kia Team, 712.366.9481
Love buying a car here
by Kristi76 on 01/08/2018Aaron McKinney is awesome and your staff was upfront and honest with the deal. They made it easy and we love the car.Thank you for taking the time to submit this awesome feedback. We're so happy to hear that you love your car and that Aaron and our team were able to provide an efficient and overall positive experience. Take care! Best regards, Edwards Kia Team, 712.366.9481
Aaron McKinney
by Stephanie68 on 09/28/2017updated 10/06/2017Aaron was fun to work with and the guys really helped with getting me a car. They were kind and considerate. We had been waiting on finance for 3 hours and my kids were hungry, the guys went above and beyond and got us sandwiches.Thank you for your wonderful feedback. At Stephanie, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Eastway Toyota
Thank you for your wonderful feedback. At Stephanie, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Eastway Toyota
Yet another service call.
by jamesb344 on 10/02/2017Every time I come, your people make me feel as though my car is the only one they are concerned with. I have never felt as though I was imposing on them. Friendly and knowledgeable, I would recommend KIA to anyone I know looking for a car.James, its great to know that the team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Edwards Kia Team, 712.366.9481
James, its great to know that the team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Edwards Kia Team, 712.366.9481
Awesome service.
by Susandianek on 08/30/2017updated 09/12/2017Nicole is a great asset. Very friendly. When you walk into the service department area all staff are very friendly and smiling and they all greet you.Thank you for taking the time to write this review. We are pleased to hear that Nicole was able to provide an efficient and overall positive experience. Best, Edwards Kia Team, 712.366.9481
Thank you for taking the time to write this review. We are pleased to hear that Nicole was able to provide an efficient and overall positive experience. Best, Edwards Kia Team, 712.366.9481
kiasorento2017
by Kenneth48 on 08/19/2017updated 09/07/2017A very friendly staff. Everything is done in a timely manner. Updated on the progress on the service of your vehicle.Kia
by KIAdriver on 08/24/2017Joe Sell was very nice and came highly recommended. He was able to get to a monthly payment that worked for me. Great customer service!! Nick F was very nice as well. Answered all my questions and seemed very knowledgeable.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Edwards Kia Team, 712.366.9481
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Edwards Kia Team, 712.366.9481
Excellent service
by Cynthia44 on 08/21/2017Our salesman, Kyle was very attentive. He listened to my wants versus my needs. I didn't feel rushed or pressured. Excellent service.Cynthia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Edwards Kia Team, 712.366.9481
Cynthia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Edwards Kia Team, 712.366.9481
Good place!
by Angie96 on 07/13/2017updated 07/25/2017Very friendly and great people to work with! I have been going to the same Kia dealership in Lake Manawa for over 20 years.Edwards Kia!
by lauragf on 07/03/2017updated 07/14/2017Kyle and Aaron were amazing to deal with. No pressure, just a wonderful new Kia Cadenza which we think drives better than our Lexus.Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Edwards Kia Team, 712.366.9481
Great service and staff!
by SusieQ4872 on 07/03/2017updated 07/14/2017The friendly service and great staff. Nice waiting room with tv, laptops, wifi, water/coffee. Less than an hour for an oil change and tire rotation.super service
by former_marine on 06/21/2017updated 07/05/2017when I arrived they knew my name and immediately got the service started. I was updated frequently on the status of my car. Every one was polite, friendly and helpful.Five Star
by Lighthiser on 06/20/2017updated 07/05/2017Prompt five star service! Very reliable and accountable service team. I will always come back to this location and recommend it to friends regularly. Thank you Tony.Service department
by rgoodell on 07/02/2017Everyone is friendly and helpful. Nicole and Tony are the best. They make sure you know what is going on with your car. If you need a ride they will get it for you.Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your car needs! Sincerely, The Edwards Kia Team, 712.366.9481
Tony Loser- Great service manager ! Customers come first with Tony. Great
by Scrantonboy70 on 06/16/2017Service manager Tony got me right in and took care of the issue. Tony always provides quick and friendly service to all customers.Thank you for the great feedback! We're very happy that Tony was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Edwards Kia Team, 712.366.9481
Oil Change 5/10/17
by KatRussell on 05/11/2017updated 05/22/2017It was quick, efficient, and Nicole answered all my questions. The wait time was very short this visit, which was a pleasant surprise.Thank you for your marvelous feedback! We're glad that your service visit went so well and Nicole was able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Best regards, Edwards Kia Team, 712.366.9481
We can’t thank you enough for writing this fantastic review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Edwards Kia Team, 712.366.9481
by Edwards Kia on 05/10/2019