Edwards Nissan
Customer Reviews of Edwards Nissan
Review type:
Purchased a vehicle
Definitely worth Crossing the Bridge
by Lori Packett on 09/28/2021My experience with Council Bluffs Nissan was amazing! I have bought from this dealership before and after my Rouge Sport was totaled I called and spoke with Don (Sales Manager) whom assured me he would help me in every way possible and… that he did! Don then introduce me to Dave whom also helped! Working with these two was actually fun.. I would strongly suggest Edwards Nissan in Council Bluffs and ask for Don or Dave they are the Best! To them Thank you so very much guys!First new car!
by Christian B on 07/27/2021I purchased my first new car with the help of Mauricio and Shannon at Edwards Nissan. Mauricio helped me get set up with the right vehicle, a new 2021 Nissan Sentra SV after taking a different Nissan for a test drive, and I felt confident… that the Sentra is right for me. He made it easy to trade in my old vehicle (which still had a bit on the loan and a few non-mechanical issues) and they gave me a great price for it! Shannon really helped layout the loan terms and help me pick from the right lender for my new vehicle.Recommend
by idunk on 07/12/2021Everyone at the dealership was very friendly. Our salesman Jordan was very dedicated and passionate, and went out of his way to please us.Great sales department
by JS on 06/17/2021Our salesman Terry was very knowledgeable about any question we had and showed us many features of the car we were purchasing. Ron worked quickly to get us through the financing process. From test drive to negotiation to financing it was… overall a 4 hour process from the time we walked in to the time we drove off the lot with our new car.Lease in 90 minutes
by JA on 03/23/2021I gave Terry the year, make and model I wanted to lease. He called back with the info and we made an appointment. We were able to get everything done with only 90 minutes at the dealership.JORDAN
by Bob Pashek on 03/15/2021Jordan was a likeable, knowledgeable, and helpful salesman. He and other Edwards' personnel worked with us to come to an agreement. Some car salesmen have a dubious reputation, but certainly not Jordan and the other personnel we worked… with. Our thanks to them all.Great sales service
by The blessens on 03/12/2021The sales person who sold my husband and I our car was very courteous and made us feel like he really wanted to help us.Ease purchase of new car
by B Johnson on 03/10/2021Very patient with me was very undecided as to what i really wanted, then i decided on the model but then couldnt decide on pkg, color.. i was so undecided and so i knew i was going after one, i asked them to run my credit and i was going to… go eat think about and bring my husband back.. Salesman Marc was so understanding and made process so easy, i came back with spouse i already new the one i wanted, but Marc again was patient walked my husband between the 2 i was deciding on and went through everything all over again.. Very patient!My New 2021 Nissan Sentra
by My New 2021 Nissan Sentra on 12/29/2020I had the best experience buying my new 2021 Nissan Sentra at Edwards Nissan Kia in Council Bluffs. Our salesman Terry Halvin was very knowledgeable and made the buying experience quick and easy. The car is everything I wanted and then some… and I will definitely be a Nissan owner for many more years to come.Worst Experience EVER!!!
by Kassie on 04/07/2020Worst Experience me and my husband have ever had!!! We worked with a guy named Marco Paris in council bluffs and he lied to us and screwed my husband and me over, but we got approved for the car and then 2 weeks later we get a call from a… financial person named Patrick and he was so unprofessional he yelled and threatened me and my husband and saying he was gonna have our car repossessed for no reason, we have a contract and they are trying to break it and scam/ fraud us out of our money and steal our vehicle!!! What they are doing is illegal I will never go back to nissan EVER again!!! And I will be getting a attorney and reporting them to the better business bureau and also getting corporate involved!!!!!!Disregard the review
scam artist
by scam artist on 02/05/2020worst dealership i have ever bought a car from bought my wife a certified preowned 2017 nissan armada have had nothing but problems with vehicle try and get answers about what happens next from management no response and now had dmv call… and say plates are due after 2 months when they covered tax title and plates they only covered a portion of them what a joke of a dealership worst costumer service ever please learn from our mistake and buy somewhere elseHello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the sales department to get in touch so we can work towards an understanding. Thank you. Chuck Norman, General Manager, 712-366-9481
Salesman. Marc keonard
by Marc Leonard on 12/11/2019Top notch salesman. Very pleasant helpful and courteous I would and have recommended Marc to family and friends. he is the very Best 10 stars !!!!!!Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. The Edwards Nissan Team
Buying new car
by Jessica0313 on 07/26/2019Great fast service listen to me and helped me get into a car perfect for me that I love!Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, The Edwards Nissan Team, 712.366.9481
Best service ever
by Sydni on 07/17/2019The staff at Edwards nissan is absolutely the best service that I have ever seen or experienced. Not only from dealerships but from any business. They go way above & beyond to make their customers happy & satisfied. When Patrick was doing… my paperwork, he made sure I completely understood everything. Same with Dustin, he went over every button & gadget in my vehicle to make sure I knew what everything was for ( new technology) He also helped move all my items from my old car to my new to make sure I did not leave any items behind. They are not a five star ⭐️.. they are more a 100 star team. I will tell everyone about them. SydniSydni, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, The Edwards Nissan Team, 712.366.9481
Lease trade in to new Maxima
by Raginggeek on 10/05/2018After my latest experience I am giving them a 4. The sales process this time around was fairly straightforward, they gathered important details about my wants up front, sized me up for the car I wanted and explained the process as we went… through, addon sales were less pushy this time and accepted a dismissal gracefully. Only thing stopping this from being a 5 star experience was that I came in when my lease was about 2 weeks from expiry with hopes that I could dispose of the vehicle, get the loyalty rewards for being a nissan driver(6 cars bought/leased from only this dealer) I was told I had to wait to dispose of the vehicle until the 14th, and that I was not eligible for the incentives and will have to pay the disposal fee for the previous vehicle. Seems like someone who buys consistently and more and more expensive cars(sentras to altimas to maximas) might be worth waiving. 400 dollar fee, so due to this I have to only give a 4. No fault to the salesman who was excellent and did his best.Thank you for the feedback! We are happy to hear of your positive experience at Edwards Nissan, and we are grateful you chose us for your automotive needs. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. The Edwards Nissan Team, 712.366.9481
Exceptional quality and customer service
by Maxima2017 on 05/24/2018I had my eye on a Nissan Maxima for quite some time and Edwards Nissan made that happen. Customer service was exceptional from start to finish, couldnt be happier with my purchase. I will be recommending Edwards Nissan and the sales… associate, Ryan Nichols, to my friends and family.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact us or visit us if you need anything else. Best, Edwards Nissan Team, 712.366.9481
Buying a New car
by MurrayKrambeer on 04/02/2018I highly recommend Edwards Nisson,it's our 3rd car from them. No hassle, no high pressure. I always give them the 1st chance to meet our vehicle needs, they haven't failed.Thank you and congratulations on your purchase! We are so very pleased that we could make your visit pressure-free and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty. Best, Edwards Nissan Team, 712.366.9481
2nd purchase from Teddy at Edwards Nissan
by Angel887 on 03/10/2018My husband and I have now purchased two vehicles from Teddy at Edwards Nissan. Both experiences were great. He was straight forward, friendly, and all around great to work with.Thank you for leaving us this great review. We are very happy to hear that Teddy could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best regards, Edwards Nissan Team, 712.366.9481
Edwards Nissan
by GaryTyler1969 on 01/18/2018updated 01/30/2018Friendly, helpful, and knowledgeable. I'll visit for service and future trades. Also I love my 2017 Nissan Murano, great comfortable ride.Thank you for your kind words and congratulations on your vehicle! We are thrilled to hear you love your 2017 Nissan and that it has been a great vehicle for you. We look forward to working with you in the future! Warm regards, Edwards Nissan Team, 712.366.9481
Car dealership
by Coolhandluke75 on 01/03/2018updated 01/12/2018The over all friendliness and atmosphere. The people really went out of their way to make us comfortable. We would definitely buy a vehicle from them again.Thank you for your kind words and congratulations on your car! We're so glad to hear that our team was able to make you feel comfortable and take the best care of you. We will share your comments with them and we look forward to seeing you at our dealership in the future. Best regards, Edwards Nissan Team, 712.366.9481
My Titan
by Macearcher63 on 11/29/2017updated 12/05/2017I have purchased several vehicles from Edwards and they have always treated me decent. I purchased a Nissan Titan the year that they came out in 2004 and have missed it ever since I traded it in years ago. I have always had a good… experience with Nissan vehicles and as soon as I could afford another Titan it was a done deal. All of the people that I dealt with during this purchase were very friendly very nice guys.Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. We want our guests to feel like a part of the Edwards Nissan family, so we are glad that our team has always and continues to provide excellent assistance. Know our working relationship will continue to be successful in years to come. We look very forward to seeing you again in the future! Best regards, Edwards Nissan Team, 712.366.9481
Nissan Rogue
Nissan Altima
Nissan Frontier
Thank you so much for taking the time to leave us a review, we appreciate your business! It was our pleasure to serve you!!
by Tony Loser on 11/20/2024