McMullen Ford
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Customer Reviews of McMullen Ford
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Great experience
by MSkokan on 11/12/2023
McMullen Ford worked hard to help us find a great vehicle at a price we could afford.
34 reviews
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Great experience
by MSkokan on 11/12/2023McMullen Ford worked hard to help us find a great vehicle at a price we could afford.Ford Motor Co and McMullen Ford Dealership
by DaveinOmaha on 07/24/2023Ordered my 2023 Ford Escape Hybrid the first part of May. Ford sent me an Email that my order had been accepted. Received and Email letting me know when it scheduled to be built, another stating it had been built and still another that itā¦ had been shipped. The last one was when it was delivered to McMullen Ford in Council Bluffs, IA.A/C Service
by VOATMJ1 on 04/26/2023My A/C was not working and I took it in for service, under a Ford warranty contract. They fixed the A/C, and I was told it was a missing fuse and was charged for the repair as that was not a warranty issue. Upon me getting there, we foundā¦ out that a prior new headlamp install the previous year, they plugged the DRL lighting into the A/C fuse spot which caused the A/C to not work when the plug became loose. Upon finding this out, they refunded my money without any hesitation or reservation and fixed the plug so that it would not become loose again. The A/C is now blowing cold. They also took me home and picked me back up. Terrific service as is normal from McMullen Ford!Getting my car fixed ,
by Delores king on 01/25/2023Iām happy with the work they did on my car ,my car seems to have more power now .Excellent buying experience at McMullen Ford
by jccamp60 on 09/30/2020Our salesman Ian listened to what we were looking for and came up with the perfect truck for us. The whole purchase process was easy and painless. We will certainly go back to McMullen first the next time we are in the market for aā¦ vehicle.Horrible!
by Apoole321 on 08/21/2017I have never in my life received such horrible customer service! Took our vehicle in for warranty work and they told us they could not do anything to help our safety issue on our ford because it was out by months but not by mileage. Weā¦ called another local ford and they set us up for an appointment and told us that they will contact Ford themselves and have it covered since it's a safety issue. They also set us up with an appropriate loaner vehicle and not one that's been smoked in and one that will fit our sons car seat. I do not recommend any military to go to this dealership!it has always been 5 Stars. p.s below is my e-mail at work.
by kkg0007 on 04/06/2016I have bought LTD , Ford Van, New Ranger ,New F150 White & New Red F150 & Now I own a New Ford Escape ! Everyone at McMullen Ford has always giving me top notch help & the sevice dept. also. Mr. McMullen staff is always giving us a 110%.ā¦ Mr. McMullen I would like to say thanks so much as always for there for my wife Janet & myself . I also would to say for Frank & Shirley. they have really gone out of the way give us the help the make happen for us both . Again, thanks for everything . God Bless you & all of the McMullen Team !Completely Satisfied
by MustangLover20 on 04/04/2016I own two Mustangs...a 1965 and a 2002. It took a long time to get my carburetor problem resolved with the '65 back in August; but, it was well worth the wait. She runs better now than she ever has, with no stalling whatsoever. Randy didā¦ an outstanding job and his honesty was very much appreciated. He could have suggested all kinds of repairs be made to that vehicle; but, he knew I wanted her to be reliable again without spending a fortune and he didn't take advantage of me in the slightest. In fact, I suggested other things be done and he said they weren't necessary at this time. How refreshing is that, especially to a widow! So, because of the wonderful way I was treated and how successfully that vehicle was repaired, I came back with my 2002 Mustang. I can't tell you adequately enough how reassuring it is to a widow to know that she is being treated fairly and honestly. And, the friendliness there is beyond compare. I almost feel like part of the family. Thank you so much. I will definitely be back and will recommend you to everyone.Escape
by 2007fordedge on 02/24/2016Everyone is so friendly especially the ladies in the office!! I just feel so comfortable at that dealership.Great Service
by evansmom84 on 01/21/2016I always have a great experience with the McMullen Ford service team. They are kind, courteous and cooperative. The price is always right on my service and they leave nothing to be desired. I recommend McMullen Ford to everyone!Had the works done on my Ford Edge
by Edgeman2870 on 01/06/2016Randy does such a great job, always delivers what's promised. A game changer in my opinion.Employees
by rabroz57 on 11/28/2015Very friendly staff. Was difficult to find the office. They are doing remodel.2012 Ford Explorer -15,000 mile check-up & 2 recalls
by explorer3048 on 10/19/20152012 Ford Explorer - My vehicle was serviced for its 15,000 mile check-up along with 2 recalls (Recall 14S06 and Recall 15S11). My only negative comment is: Yes, I do receive the print out of what all should have been done to serviceā¦ my car, but I have no proof the work was actually done!!Fabulous all the way from Sales to Service!
by FocusOwner7641 on 10/15/2015I purchased my Ford Focus in November of 2014. Frank and the sales staff were amazing. When I returned for an oil change I hoped for the same level of service but I was skeptical. The service team was amazing. From checking in all theā¦ way through picking my vehicle up I was treated like family. Warm greeting, great service, and I'll definitely be back!Great service
by kDiddy7726 on 06/29/2015updated 07/08/2015It was great. I came in, knew what I was looking for, and they found it. No hassles and am completely satisfied.Great experience!
by Conni7145 on 07/01/2015I bought a used Hyundai Azera. Frank was amazing to work with....answered all my questions, was not pushy at all, kept in contact throughout the process. None of the typical car dealer "let me run this by the boss" tactics. Steve(owner) wasā¦ kind and helpful as well. He came to ME to settle on a deal. They gave me a great deal with absolutely no hassle. Will definitely be back when it is time to trade again.services are good. but price for one tire. not good.
by uncledj on 06/29/2015did good job. but in part man was so delay. he play with computer and sheet. no excuse for delay. part dept. person should know better. computer and sheet can wait. also for one tire cost over $100 is unacceptable. it should be $50 to $60.ā¦ 196/50 R16 is small tire is not over $100, should be $50 to $60. it's greedy. that is only one I do not accept it.AC and Transmission cooler leaks.
by rebob60 on 06/24/2015The service was great, my AC is pumping out cold air again.GREAT LOCAL SERVICE
by RV4ISU on 06/11/2015updated 06/23/2015F150 2014 excellent service, on time, WASHED AND READYFriendly Service
by mywebsite8840 on 06/11/2015updated 06/22/2015I feel like I can count on McMullen Ford to give me great service and peace of mind for a road trip we pull a fifth wheel. Now we are ready to go, Thank You to the Owner Mr. McMullen who helped me when I first came in and Randy the Serviceā¦ manager and the service tech.The Best Experience Ever!
by United4495 on 06/17/2015All around a great experience. Everything was ready when I went to test drive and everything including the paperwork was ready when I went back to pick up the van. It go me so excited, I'm doing the Mc Mullen shuffle...
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