Charles Gabus Ford
Customer Reviews of Charles Gabus Ford
Review type:
2016 F150 purchase at Gabus Ford
by F150_Buyer on 11/27/2016updated 12/06/2016I liked everything about the buying experience. I've been a Gabus customer for almost 20 years now beginning when we moved to Des Moines in 1997 with a Ford Explorer. I'm impressed with how I've seen the dealership continue to improve… the customer experience from Sales: Kelly Cornish is tops! and Service where all the advisors are great to work with. With the purchase of my 2016 F150 I got to again deal with Kelly, we worked with Jeff Turner for financing and then Austin Alessio provided an excellent vehicle overview and orientation. Great teamwork with smooth handoffs which created a terrific purchasing experinence.Charles Gabus was great to deal with. No games!
by MarknWaukee on 11/29/2016updated 12/06/2016Steve Sanders is a complete pleasure to deal with. Steve helped me select my vehicle and turn the sale around in a very timely manner. I don't like to "play games" when purchasing a vehicle. Steve cut through all of the noise and we were… able to come to an agreement right away. This is greatly appreciated in today's busy world. Steve is a great asset to Charles Gabus Ford in today's market.One Happy Peason Family
by stilesj73 on 11/24/2016updated 12/02/2016There was no pressure to buy a vehicle. I have never bought a vehicle. This was a learning experience for me. Our sales person and our finance person were both amazing. We will be back. I have no complaints. We did reach out to other… dealerships. One never contacted me back. The other was not very helpful - they were nice - just not helpful. I appreciate the level of service we received at Gabus.Great Experience. Will go back.
by jsymonds2000 on 11/23/2016Steve Sanders was great to work with. Made the experience easy and painless. He was able to answer all questions and responded to emails in a timely fashion. Our finance guy, cant remember his name, was helpful and worked with us. The… coordinator guy was very helpful in helping me understand the functions of the car.Gabus Ford is a great place to buy a Ford
by Sandra72 on 11/23/2016Our salesman Les was not pushy and he took his time with us and explained all the differences in the vehicle we purchased!Thank you for leaving us this great review! Congratulations on your new purchase. I am happy Les provided you with pressure-free, efficient and well-informed customer service. Warm regards, Sean Sellers, General Manager, ssellers@charlesgabus.com, 515-270-0707
It doesn't take a lifetime to buy a vehicle here!
by clyde52565 on 11/19/2016The people are tops. They listen, then act immediately. I bought this vehicle on the phone. It was ready when I arrived.Thank you for taking the time to write us a great review on Edmunds. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Regards, Sean Sellers, General Manager, ssellers@charlesgabus.com, 515-270-0707
Joes's car
by Joseph_jr on 11/17/2016They had the car that we wanted at a price that owe thought was a fair price. I liked that before we left a tick person wind over the features for the car with us.Thank you so much for sharing your car shopping experience with us, Joseph. We're happy to hear you were able to find what you were looking for and that our team was able to show you all the options and features your car has to offer. Thank you again and congratulations on your new purchase. Sincerely, Sean Sellers, General Manager, ssellers@charlesgabus.com, 515-270-0707
Survey
by Shari_Turner on 11/01/2016updated 11/15/2016I have found with this purchase and the prior purchase, the staff is very helpful and friendly. They were extremely busy that day, but got to us as soon as possible.This is so great to read, Shari! Thank you for sharing your experience with us. Please give us a call if you have any questions. Best regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
Charles Gabus Ford....# 1 in my book!!!
by Laurielf on 11/01/2016updated 11/08/2016I always have a good experience with Kelly Cornish. I bought my first vehicle from him in 1993 (Ford Tempo). I have bought 5 more from him since. He always goes above and beyond. Jeff Turner in your finance department was Great too. Very… helpful :)Thank you so much for leaving this review! We appreciate your business over the years and hope that you'll continue to come to us for your car needs. Feel free to reach out to us if you have any questions. Best regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
2014 ford expedition el
by Jenandtroy on 10/31/2016updated 11/08/2016Ease of purchase. Dealership worked with me to get my payments within budget without raising interest or lengthening loan. We were really close, i chipped in $1000 down and they gave me a little more for my trade than originally offered… and were able to come to a deal that i am confident will work for the both of us. Also the dinance people were really good and upfront with what we were signing up for.Thank you for giving us your feedback. Your review was great to read and I'm so glad that we were able to help you find the perfect vehicle. Enjoy your Ford Expedition! Best regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
2014 Ford F150
by mclainbd on 10/30/2016updated 11/08/2016Wade a salesman was very good and helpful in the process test driving and getting me a affordable price. Brad was very helpful on the phone and picking out a truck to test drive and then on the delivery of the truc. Ben went over the… features the truck has very well.Thank you for your review! Feel free to reach out to us if you have any questions. Best regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
Charles Gabus Ford won a new loyal customer
by TonyaJoEtzen on 10/29/2016updated 11/08/2016Austin Parks did an awesome job make my sure that I knew everything I needed to as far as warrantys, and numbers go that was my biggest fear was that no one would want to break things down and explain but he did an awesome job as well as… the financial department and management as did a great job. I will definitely be back for my next car!This is amazing, thank you so much for your review. We pride ourselves on our knowledgeable team and I'm so glad that we didn't disappoint! Come back soon. Best regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
Ryan
by leggryan on 10/25/2016updated 11/08/2016Cole Fry was very helpful to my wife and I with helping to choose the right vehicle. He was able to relate to us, as new parents, his experience with his two children and how he and his wife decided with purchasing their vehicle. That… gave us good insight in the direction we needed to go with our new purchase. Prior to choosing Charles Gabus Ford I never had a positive experience with car buying. This current purchase is our second vehicle we bought from Charles Gabus Ford. I will definitely choose to come back for our next purchase as they consistently have excellent service and find the right employees for their team like Cole Fry.Thank you for your review! I'm glad everything worked out for you. Let me know if you have any questions and we'll see you for your next purchase! Best regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
Excellent service!
by Elbobbo59 on 10/31/2016Very prompt and courteous. Never expected to be able to be home with my new truck in less than four hours with the deal closed!Thanks so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as prompt and courteous. We hope you enjoy your new truck and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Sean Sellers, General Manager, ssellers@charlesgabus.com 515-270-0707
My Experience At Gabus Ford
by Harveyman53 on 10/21/2016updated 10/28/2016It wasn't high pressure or stressful. Marde was a great salesman. Jeffery in F&I (which I always dread) was very good as well. .This is fantastic, thank you for your review! I'm glad that you had a great experience. Please let us know if there is anything else we can do for you. Warm regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
Great customer service!
by Gibby12 on 10/22/2016Friendly, courteous employees. Very knowledgeable about their product! Also very helpful, and willing to answer any questions! This is the third vehicle I have purchased here. Definitely won't be my last.Thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and itâs a pleasure to hear weâve succeeded. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
John's review
by weezlang on 10/15/2016updated 10/21/2016The process from test drive, all the way through the purchase went very well. All my questions were answered. Very smooth transaction.Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
Amazing!!! The best car buying experience I've ever had!
by Gabrielle_M on 10/13/2016updated 10/21/2016Marde was such a great salesman! He was very genuine and made the whole process so smooth and easy. He talked me through all my options and at the end of the day/experience, I felt like family! My last car buying experience was rather… stressful. This experience wasn't one bit! I left the lot knowing I made a great choice on my purchase. The finance department did an amazing job as well. Gary was a pleasure to work with. Austin also did a wonderful job explaining how to use everything inside and outside the vehicle. Everyone was so friendly and sincere! Overall, it was an amazing experience. I'll recommend Charles Gabus to everyone! And make sure to send them to Marde!Unexpected Need, made easy
by TheKingsWife on 10/12/2016updated 10/21/2016Nice straight to the point people that listen to you. Eager to take as little time out of your schedule as possible. Made Financing a snap.My experience
by Amanda1983 on 10/18/2016This is my second time coming to David Geyer. He is the best at what he does! He did everything for me and all I did was have to come in to test drive, sign papers, and I had my new car. Both times Ive gone to him its been a great… experience. Definitely stress free and hassle free. I can't imagine going to anyone else!Thank you for leaving us this great review. We are very happy to hear that David could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
New car
by Fordguy1983 on 10/18/2016The staff is super friendly and will work hard to get you into the car you want,my wife walked in and in less than an hour we left with a 2016 focus se hatchback :) thank you Gabus ford and thank you Cole Fry for helping us get our new… ride!We appreciate your kind words and congratulations on your 2016 Focus SE Hatchback! We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! We will share your comments with Cole and if there is anything more that we can do please come back and see us again. Take care! Best regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
Thank you for leaving us this great review! We're glad to hear that Steve and the rest of the staff were able to give you an overall positive experience. At Charles Gabus Ford, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best regards, Sean Sellers, General Manager, ssellers@charlesgabus.com, 515-270-0707
by gabusford on 11/28/2016