Marshall Chrysler Dodge Jeep Ram
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Customer Reviews of Marshall Chrysler Dodge Jeep Ram
Review type:
Great buying experience
by Peter B on 02/01/2024
To everyone at Marshall CDJR dealership , Thanks so much again for everyone’s help with the purchase of my new/ used Dodge Challenger. Your friendly and caring approach made the process very easy to work with. I'll definitely recommend your… services to my family and friends. This is our first time buying a car from another state. Using a car buying website online, we found a 2022 Dodge Challenger R/T plus, in Sinamon Stick color. No-one in Connecticut could match the price or find that car in the color we were looking for. So we contacted the dealership, put a down payment on it, booked a flight, flew out and driving the car home. It was that easy! A big thank you to Devin Hauptstueck, the salesman that made it happen and having.
Thank you, all the way from CT.
23 reviews
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Great buying experience
by Peter B on 02/01/2024To everyone at Marshall CDJR dealership , Thanks so much again for everyone’s help with the purchase of my new/ used Dodge Challenger. Your friendly and caring approach made the process very easy to work with. I'll definitely recommend your… services to my family and friends. This is our first time buying a car from another state. Using a car buying website online, we found a 2022 Dodge Challenger R/T plus, in Sinamon Stick color. No-one in Connecticut could match the price or find that car in the color we were looking for. So we contacted the dealership, put a down payment on it, booked a flight, flew out and driving the car home. It was that easy! A big thank you to Devin Hauptstueck, the salesman that made it happen and having. Thank you, all the way from CT.Low expectations then stop in. Otherwise keep driving
by CL on 01/27/2022My third purchase from Marshall and it is sure not the dealer it used to be I only gave 1 star because my sales person was great ! that being said the unprofessional actions and general attitude of others well 1star enough said.Stay Away!!
by Jenny on 01/02/2019Both sales and service are terrible. I was sold a Jeep with a hardtop, 4 months later I am yet to have it installed. I have been lied too pushed off from one person to the next. Not one person at this dealership has taken any responsibility… for their mistakes. By far the worst experience with a car dealership. Never would I ever recommend anyone to Marshall! I had to give 1 star or I couldn't submit my review. Believe me 1 star is too kind.Salesman was awesome
by Pam on 05/26/2018We came in looking to trade our Rubicon JK in for a JL and had the pleasure of doing business with JR. JR was very personable and easy to do business with. He never acted like your typical sales man trying to sell us whatever he could. JR… listened to what our needs where and truly took care of us. He made our experience a great one and we were able to order what we wanted. Definitely would highly recommend JR to any of our family or friends.Amazing!!!!
by Jackie on 05/10/2018I can not say enough about how much Willy and Kevin helped me and showed me patience and respect. They stuck with me throughout the whole process and even in a horrible place financially with credit , they never gave up nor treated me less.… No doubt in where I will always go from now on and will recommend e everyone who I hear is planning to purchase a vehicle. Thanks , JackieRussell Covey
by Russell on 11/20/2017I am so very please with the way Marchall Motors on route 18 help me to buy a used car, these guy's worked their best to help me buy my car. I do so and will always recommend them, you will walk out with the car whatever you are going… through with your finances. You will drive away with a quality used car ( are a new car if you like). They are the greatest guy's to set with and talk with and come out with your car, PLEASE go and check these guy's out. And do ask for Marco you will not regret it. The customer service was VANTASTIC.Jeep
by BuddyRhonda on 08/24/2016updated 09/07/2016Everything on time. Employees very nice. Coffee was good. Loved having the remote to the tv. Thank you very much for the T-shirt.Challenger SRT8 scat pack shaker
by Greg_Atkinson on 08/28/2016Ron Bennett was very helpful in answering my questions via email and setting up an appointment with the sales team. Brandon was professional and knowledgeable about the vehicle I was interested in.Marshall CDJR
by Nathan2596 on 07/13/2016updated 08/09/2016Professional. The whole team worked very hard to get me the car I wanted with the credit I had. Dylan shingle was awesome.car work
by Brandimb on 07/12/2016updated 08/03/2016Ken Eagen was very professional and made me feel secure on the work that was completed, because we are getting ready for a trip.Great experience!
by EverettandLiz on 07/10/2016Our salesman was very friendly and helpful. Treated us very good even though we obviously were not rich. Were were helped to get a nice car at a price we can afford. Great experience over all!Service
by Jeanne58 on 06/28/2016The service department is great. They let me know about replacing the brakes and the cost for they to do the work.75 south answer to our prayers
by Tamarajh on 04/19/2016The salesman matt was awesome. Not pushey, answered our questions. And scott found us a deal better than what we could have dreamed of.Great Experience!
by CRB41888 on 04/05/2016I like that I was not ambushed or trying to be forced into buying a car. Brad was very polite and calm and very professional. Going to a dealership can be stressful or scary, but I felt calm and collected the whole time.Power Wagon buyer.
by dodgerules on 03/10/2016There was no high pressure sales tactics used. The salesman was easy to talk to in terms of what I wanted to look at.Great job
by Drebooker on 02/28/2016updated 03/07/2016They all were very nice and friendly. They made it fast and easy and they had a place for my kids to play.Great experience!
by ScottandMish on 01/20/2016updated 02/08/2016We were treated like valued customers from start to finish. When we were unable to come to a decision by closing time, they leant us one of the vehicles we were considering for the night. It was a great experience and I'd definitely buy… from Marshall again.Best Day Ever!
by TWAngels on 02/02/2016Randy Moore, Mike Smith, Brandon Evans all went above and beyond to make my car buying experience the best it could be. I thank them . The entire staff at this dealership work as a team to ensure the best possible experience I've ever… had in buying a car. Props to Trey Marshall for running a 5 Star business!Excellent experience with Marshall Chrysler Jeep Dodge
by dchrisdaniels on 01/08/2016We are extremely happy with our latest Jeep purchase, and with the team at Marshall. Ron Bennett, Scotty Hall, Randy, and the rest of the team were excellent to work with and very accommodating. We also appreciate the service team and… their efforts each time we bring our other vehicles for maintenance. There are many Jeep dealerships in the Greater Cincinnati area. The Marshall team continues to earn our loyalty as a customer.Great Service Experience
by jeepGClover on 10/03/2015updated 11/04/2015Dan in service is very helpful and trustworthy. He let me know what I needed and didn't need and kept me posted on the progress. I knew when how much it was going to cost before work started and when it was ready to be picked up.… Everything went as scheduled and on time. Great service experience.Great dealership, nice staff, easy transaction
by Jesco11 on 08/26/2015updated 10/26/2015Sales and Finance people were very easy to work with. Whole process was smooth and not stressful and convenient. The whole team worked with our schedule. Good job!
Jeep Grand Cherokee L
Jeep Wrangler
Ram 1500
Dodge Durango
About our dealership
Hi! Thank you for the review. My I inquire who your sales rep was so that I can let them know they did a good job?
by kireland on 10/30/2015