Tom Gill Chevrolet
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Customer Reviews of Tom Gill Chevrolet
Review type:
Customer
by Michele on 03/12/2025
We were looking for a 2025 black Equinox with AWD. Ana Garcia found the car we wanted! It has everything we were looking for. Ana answered any questions we had and was very kind and courteous. The vibe inside the dealership seemed upbeat… and happy. It truly seems like everyone working there wants to be there. It was a great experience and we will be sure to tell anyone looking for a vehicle to visit Tom Gill and ask for Ana Garcia!
121 reviews
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Maintenance Visit
by Rootnann on 01/12/2015Everyone is very nice and pleasant. I like the fact that you can grab a bite to eat while you wait.Nice car.
by Elaine_Pete on 01/08/2015The sales experience and test drive were first class and we like the car. We asked for the vehicle to be ready next day by 11:00 am, but had to wait for it to be prepared. When we got home we noticed all of the tires were under-inflated by… more than 10 psi. The tire monitoring light was on!!Free service
by MichaelH59 on 12/19/2014updated 01/01/2015Dropped vehicle off for routine service. Dealer called about 2 hours later telling me it was complete. Service was quick and complete.Recent Visits
by mays24 on 12/23/2014updated 01/01/2015Many positives:offer of loaner, wrote air tires request, several people asked if could help me, truthful estimate on pickup day(worst case estimate), receipt was detailed-no negatives this time-previous time full coupon not honored because… of detail of exact submission time which I find disingenuous. Like dealership though-buy and service here.I needed a new car and actually have a good time buying it!
by McGlinchey on 12/19/2014updated 01/01/2015Ken Campbell was wonderful. No pressure. He worked with me to find my ideal car, even when it meant exchanging the one I purchased one day for a different one the next day. My new car was missing the owner's manual. I mentioned it to… Ken and he had it in the mail immediately. Very nice experience.2011 malibu
by LMBingaman on 12/19/2014updated 01/01/2015proactive in preforming safety recall when I was only scheduled for oil change as a very busy person it was a blessing to have all this completed in one visit. I did however have issues in scheduling work for the safety recall work done. I… had called to schedule 5 different times only to be kept on hold. I was seriously considering not coming back but when I came into the shop they were great. I suggest you look at scheduling which is sending a different message when it comes to scheduling recall work.Recall Service and overall Review of Tom Gill
by kjvcpa on 12/19/2014updated 01/01/2015I am a Chevy Girl. Every car my husband and I have purchased since we moved to Kentucky almost 20 years ago -- has been purchased from Tom Gill. I love your service team and I love working with Rex.Happy with my service
by jmoore177 on 12/23/2014updated 01/01/2015My car wasn't running right! But thanks to Toni my service adviser I was able to get in fast and get a rental without any issues, and once I got my car back it ran just like it was new.Very Professional
by Dominic63 on 12/24/2014updated 01/01/2015The representatives at Tom Gill are all very professional and courteous. I have been there several times and every time I have been treated like I matter. As a customer, that is the most important thing that can be done.Tom Gill work
by Davidkrein on 12/23/2014updated 01/01/2015The work was performed well, the loaner truck was free, and the repair and recall were completed on time. Can't ask for more than that.Tahoe Service
by RG56 on 12/19/2014My Service contact Rex was awesome to work with. He kept me informed of my vehicle status and his customer service exceeded my expectations. This is my 3rd Tahoe bought at Tom Gill and it is because of Rex that I keep coming back. No, I… am not a relative, just a satisfied customer.Good experience at Tom Gill
by DennisJL on 12/19/2014Jacob Mullins was the sales rep that helped find our new Silverado. He listed our needs in detail and then presented us with a vehicle that was also in our price range. We only looked at the one vehicle, which we then purchased. Great… job.cruze
by Brandyjade77 on 11/22/2014updated 12/11/2014Everyone helped make my first new car purchase a great experience. Ken Campbell was my sales rep and he made the process a breeze and gave me.all the information I needed to help me through.Cindy Reed
by villaballs on 11/19/2014updated 12/07/2014Very friendly staff all around. Even offered me a free cup of coffee while I waited for my service. Thank you...Service Writer of the Year!
by RareCrawdad on 11/14/2014updated 12/07/2014Rex took exceptional care of me. He went above and beyond to get the job done. Keep up the good work!Linda Riess'es Review
by LRiess on 11/19/2014updated 12/07/2014I appreciate the service technician's personal explanation about what was going on with my car. Brandi Wolfer was very professional. Marty Moore was very professional, too. However, I did not appreciate the offer to buy my car given by Tim… Bowman. That is one of the things I like least about dealing with a car dealership.service trip
by gpaw on 11/16/2014updated 12/07/2014service was excellent as usual. everything was taken care of in good time. thank you. service is always good. treated with respect.Thank You For Being Helping.
by DeborahSue on 11/18/2014updated 12/07/2014All employees we dealt with were very helpful. We were greeted immediately, and all services were completed in a timely manor. Thanks to your rental car service you made my experience more convenient.ipoy52ypom
by 19barb35 on 11/13/2014updated 12/07/2014My car was in for a recall. It was taken care of faster than I expected. I was told that my car needs front and rear wheel alignment at a cost of $129.95. I didn't take you up on that price because I called another place and their price… was $79.95. That's quite a difference in price - $50.00. Also, I saw on the TV where General Motors was giving each car owner with a recall on their car a $25.00 gift card. I suppose that's for our inconvenience. However, your rep. Mike, said Tom Gill had no such gift cards to offer. Guess, I'll have to write a letter to GM and find out why I didn't receive one.Good Experience
by jazzyray on 11/20/2014Good experience. Very pleased with our salesperson Falica. She took the time to answer our questions and was not pushy. Falica made this experience very pleasurable. We were also impressed with the financial rep. LaRon. He was also very… easy going and pleasant to work with for the financing. Overall we had a very good experience with Tom Gill's dealership.Appointment
by Twnally on 11/02/2014updated 11/17/2014First time I wasn't given the run around about a simple appointment. Brandy was knowledgable and pleasant to deal with.
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