Customer Reviews of Bachman Volkswagen
Review type:
VW Passat 2018
by NAVID on 10/31/2019SHAWN RAMSEY was superb. He came 110 miles to pick me up from home. Although their initial asking price was much lower than KBB, they also gave me 2.5% discount. I will definitely go there again if I want to buy a VW.Tiguan
by Graystiguan on 05/27/2018Sales representatives and financial personnel were very friendly and knowledgeable. Warranty was a deciding factor for us after looking at other dealerships.Great used car buying experience
by scubabobb on 05/29/2018Great first time experience purchasing a used car from them. Sales team was patient not pushy and made time for us to test drive several cars. The purchase process was faster than most dealers I have dealt with. They had sold several cars… this day and could have been jammed up.15 VW Passat
by Chikfila10 on 04/10/2018My experience at Bachman VW was pleasant. Our sales guy Tom Kennedy took his time to find the perfect vehicle. Highly recommendedThanks for the awesome review. So glad you had an awesome experience with Tom and the rest of our VW team. Enjoy the new ride and please let us know if you need anything else. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Loving Our Passat From Bachman Volkswagen
by Stephen on 02/24/2018We are so glad that we bought our Passat from Bachman Volkswagen! Our sales person Austin Bowling was great to work with. Hes not a high pressure sales kind of guy. That made my husband and I very comfortable. We are pleased with our whole… car buying experience at Bachman!Happy Customer
by Bettina on 02/14/2018This was our 1st experience with Bachman. We are very impressed! They were easy to deal with, honest and went the extra mile to earn our business. If this is any example, we are going to have a great fiture relationship with Bachman!Hi Bettina! Thanks for the great review. We are so glad you had a wonderful experience. Enjoy the new ride and please let us know if there is anything more we can do. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Car buying can be a pleasant experience
by GrandmaW on 01/03/2018Looked at several brands and went to several lots before returning to Bachman. Les was very helpful and not pushy like others we had experience. Les was able to locate the car we wanted and explained all the features at delivery. Good… experience overall.Thank you for leaving a review! We are glad to hear you felt comfortable during the entire car buying process. It's a big decision and Les makes our customers feel right at home. If there is anything we can do in the future, please let us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Great Experience
by ZachGreen76 on 11/27/2017I had an all around great experience with Bachman Volkswagen. I came in and immediately had help. Next thing I knew Tom had me settled with the perfect car. Would recommend Bachman to anyone.New 2016 Golf GTI SE Owner
by JoshuaR15 on 07/12/2016updated 08/05/2016Ryan Hutchings, and the rest of the dealership, was great through the whole process. I'm very happy with my purchase and appreciate jobs everyone involved performed. I have already recommended your dealership and will continue to do so.… Keep up the great work!First of all, thank you for the great review Joshua! We love hearing that our Bachman Volkswagen team made the car buying experience, one that can often be a stressful one, great! We will make sure to give Ryan and the team your praises! Enjoy your new Golf GTI! If you need anything at all, feel free to contact us. Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Bachman vw
by Jlmott1212 on 07/15/2016updated 08/05/2016Price . Better price than any other VW dealer around. Very knowledgable sales staff. Volkswagen makes a very good car.Thank you so much for the great review! We love hearing from valuable customers that our sales staff at Bachman Volkswagen was knowledgeable and able to help you. If you need anything at all, feel free to contact us! Sincerely, Mark Townsley - Director of Business, mtownsley@bachmanautogroup.com
Drew at Bachman VW is the man
by NickC502 on 07/12/2016Drew Redmond is an awesome Salesman. All of the staff is courteous and at no point did I feel pressured to make a deal I wasn't comfortable with. This is the second vehicle I have purchased at Bachman with Drew, and as long as Drew is… there I will continue to purchase my VWs there.Thank you for this nice review! Drew truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs.
Great Experiance
by Dougwill on 03/29/2016Honesty, accurate Quotes, fast attentive sales agent. Responded immediately and accurately to specific on-line vehicle request. Salesman met me at dealership and helped me turn in my rental car used to make 300 mi trip to dealer.Thank you so much for taking the time to provide such great feedback. At Bachman Volkswagen, our primary focus is to provide each and every customer with exceptional service. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mark Townsley / Director of Business Development / mtownsley@bachmanautogroup.com
Passat
by Freddy33 on 03/09/2016updated 03/21/2016I was looking for used Passat's, there were several to choose from and all were in very good condition. Prices were fair and did not need negotiation to get a good deal.Thank you so much for taking the time to write this fantastic review! We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Bachman Volkswagen. Please feel free to contact us if you have any questions. Regards, Mark Townsley Director of Business Development mtownsley@bachmanautogroup.com
VW # 13
by SlimJim1019 on 03/05/2016updated 03/14/2016Drew's Delivery Experience is fantastic. The Touareg was in the showroom, ready to go to Nashville. The Touareg was flawless, he did this to us the last time, we bought a 2015 CC. Drew called to check on us during our trip back home to… Tennessee. Happy.Thanks for your awesome review, Jim! I'm very happy to hear that Drew was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mark Townsley / Director of Business Development / mtownsley@bachmanautogroup.com
Sweet
by Jason00000 on 03/03/2016updated 03/14/2016Everyone was very kind and easy to work with. The facility was very clean and they were very fast with getting me in and out after agreeing to buy the car.Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Mark Townsley / Director of Business Development / mtownsley@bachmanautogroup.com
Awesome GTI
by Steven1979 on 02/20/2016updated 03/02/2016This is our third Volkswagen from Bachman and although we have always had a good experience , Drew was fantastic. I came in looking for a standard GTI that was advertised on your website, but Drew insisted I wait for a GTI Autobahn he had… coming in on trade. I'm so glad I waited. This car is awesome and I never would have bought it if it wasn't for Drew's expert sales recommendations. He really sold the features of this car which is why I waited and ultimately traded in my beloved Rabbit. Thanks Drew I owe you one!!Steven, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Mark Townsley / Director of Business Development / mtownsley@bachmanautogroup.com
Ask for Drew at Bachman for the best customer service!!
by JudgeKimberly on 12/20/2015updated 01/12/2016We have bought/leased five VWs over the last 12 years. We love Bachman. Our salesperson left and so Drew took care of us this time. He is just wonderful. He is so enthusiastic and knows his cars. He does not feel pushy or fake. I am… grateful that we have him as our Bachman contact.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Mark Townsley / Director of Business Development /
Jetta
by Maryk01 on 12/23/2015Sales associate was not pushy! They had the vehicle I wanted to purchase. The price of the vehicle was in my budget.I sincerely thank you for going out of your way to write this review about Bachman Volkswagen. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Best regards, Mark Townsley / Director of Business Development / mtownsley@bachmanautogroup.com
VW 2016 Jetta Sport Purchase
by Johnrutledge on 12/07/2015updated 12/16/2015I liked that carter went over the top. He even picked us up at home as our other car was in the shop. He listened to all our needs and helped us get our first new car.Thank you so much for this great review and star rating! I am pleased to hear that Carter was able to exceed your expectations and earn your business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Bachman Volkswagen is all about. Check us out on Facebook for access to our exclusive monthly specials! Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
My experience
by jfbogg01 on 12/01/2015Drew was great; knowledgable and professional! He took the time to find the car I wanted and made sure that it was available the next day.We appreciate you taking the time to share your experience with us and are happy to hear that Drew was able to meet your needs. At Bachman Volkswagen, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as knowledgeable and professional as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Great experience at Bachman Volkswagen
by Beetle_Friend on 11/13/2015updated 11/23/2015From the moment I decided to buy a new car, I new that I would buy one at Bachman Volkswagen. I knew because of the great service from all of the Bachman Volkswagen staff that my wife and I received the last time we bought a new car at… Bachman Volkswagen. I saw the car online that I was interested in, and when I got off of work that day, I went to Bachman Volkswagen to take it for a test drive. When my wife and I got to the car lot and got out of our cars we were immediately greeted by Byron who was very friendly and knowledgeable about the cars that were at the car dealership. After taking the 2015 Volkswagen Beetle for a test drive, knowing that the car was priced right and working out the details of the car with the financing staff; I bought my first new car, that was also like my wives first new car many years ago, a Bachman Volkswagen Beetle, I have loved my car ever since the day I drove off the Bachman Volkswagen lot with many smiles on my face and I plan to have many more smiles throughout the years to come, Many thanks to all of the great staff at Bachman Volkswagen.Thank you for providing us with feedback regarding your recent visit! We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new Beetle! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Volkswagen Atlas
Jeep Compass
Volkswagen Tiguan
Tesla Model 3
Bachman Volkswagen works hard to be your top choice Volkswagen dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new VW models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Volkswagen would love the opportunity to serve you and your family for years to come!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Navid, thanks for taking the time leave us a review. It is great to hear that you had such a positive experience with Shawn. It sounds like it was well worth the trip. If there is anything else we can do for you, feel free to reach out to me directly. Sincerely, Henry Allen - General Sales Manager -henrya@bachmanautogroup.com
by Henry Allen on 11/01/2019