Customer Reviews of Bachman Volkswagen
Review type:
Great Dealer
by Carlita67 on 11/12/2015Experienced personnel, very friendly. I shopped around 4 dealerships in the area, and only Bachman could get me the exact vehicle I wanted.Excellent services
by Hammarach on 10/05/2015updated 11/09/2015Smooth &fast. Deal. I would like to have a specific requirement for my car.Salesman even find me my car from other state. Fantastic!!!!Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers and followers. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
New Golf R from Bachman's!
by GDub1387 on 09/19/2015updated 11/08/2015The Sales staff was knowledgable, friendly and very courteous to my needs. I would buy a new Volkswagen from them again! And I sure I will in next two years.Thank you for your kind words. We are very happy to hear that our sales team was so knowledgeable, friendly and courteous during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Wonderful!
by Hope_E_P on 09/17/2015updated 11/03/2015A very helpful staff. Our salesman was great! Great personality, very personable, professional and helpful. It was a great car buying experience.Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great car buying experience at our dealership! If there is anything else we can do for you just give us a call! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
VW Jetta TSI experience
by LarryChilds on 08/13/2015updated 10/20/2015Bob S was my Sales Rep at Subaru, he was able to show me cars at VW. I was so impressed that you guys put the customer first and the relationship that Bob and I had built. I DID NOT want meet another sales rep and tell him my story. I'm… glad Bachman VW/Subaru work together to put ME first and not let some "sales process" or rules get in the way of my buying experience. Bob is top notch. I didn't need a VW "expert" or even a Subaru "expert"...I needed a rep to rep me within Bachman and get the deal done. Bob took care of it and was like buddy along for the ride.seyit01
by Seyit01 on 10/06/2015Les, our salesperson is very nice. He gave us all the necessary information for the car. He was very informative and knows what he is doing.Thank you for your kind words and congrats on your purchase! We are very happy to hear that Les was so informative and efficient during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
great
by Darrells57 on 10/04/2015Great service carter Hancock Josh Henry wonderful people as always my second car from Bachman and will continue to do business with themDarrell - Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
VW Tiguan purchase
by Ksfulton on 10/03/2015Charlie was the nicest salesman I have ever dealt with. They gave me top dollar for my trade in! Super efficient, made this buying experience the absolute best I have ever ever had!Congratulations on your new car! Its quite an accomplishment to hear that Charlie provided you the best buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
2015 Passat
by Callieh01 on 09/23/2015Charles was very helpful in my car buying experience. He took the time to explain every detail of the car to me. He also helped me get my onstar and phone synced with my car before I drove off the lot. I very much enjoyed working with him,… and love my new passat.Congratulations on your new Passat! I'm very happy to hear that Charles was of such great help to you. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review Please let us know if there's anything else we can do for you. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
LOVE my new GTI
by Alannah on 07/16/2015updated 07/30/2015All of the staff was very nice and helpful. The experience was quick and painless. They made buying a new car fun instead of a stressful hassle.jpl
by jpl8 on 07/26/2015Everyone treated my wife and I like family. They made our car buying easy and pleasant. A big thanks to the whole sales staff and finance staff. Excellent job.Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Bachman Volkswagen family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Great GTI Purchase Experience
by kydriver4 on 07/14/2015Very friendly, professional, non-complicated. Staff truly seemed to care that my time was not wasted. No dramatics or condescending attitude in the sales process.Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Jetta
by GregB_KY on 06/20/2015updated 06/27/2015No pressure from staff. Everyone was knowledgeable and courteous throughout the entire process. We felt like we got a good deal. Will definitely return in future years.Thank you for the excellent review, Greg! It is great to know that our staff was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
2015 VW Passat TDI SEL Premium
by Furnuts on 06/19/2015Overall..an excellent experience after a approximately 4 hour drive. The car had been prepped, drove out front, and ready to test drive. All the people at the dealership were kind, and friendly. A special "THANK YOU" to Tom Vidulich to all… the informational phone calls, expert conversation, and email contact. I would not have decided to visit if not for his help. Second person who deserves a special "THANK YOU" is to Jason Hutchings, whom made sure the car was ready before our arrival. He answered any, and all questions with knowledageable information. Stayed in contact with us the whole time (approx. 5 hours) at the dealership until our departure, and updated us frequently on what was needed to be completed (including whom to talk to) for purchase of said vehicle. Top honors goes to both of them! Val :-),Overall..an excellent experience after a approximately 4 hour drive. The car had been prepped, drove out front, and ready to test drive. All the people at the dealership were kind, and friendly. A special "THANK YOU" to Tom Vidulich to all the informational phone calls, expert conversation, and email contact. I would not have decided to visit if not for his help. Second person who deserves a special "THANK YOU" is to Jason Hutchings, whom made sure the car was ready before our arrival. He answered any, and all questions with knowledageable information. Stayed in contact with us the whole time (approx. 5 hours) at the dealership until our departure, and updated us frequently on what was needed to be completed (including whom to talk to) for purchase of said vehicle. Top honors goes to both of them! Val :-)Thanks for your awesome review and congrats on your new car! We strive to provide an excellent experience, and we're glad that this was the case for you! We'll be sure to pass your thanks on to Tom and Jason. We look forward to working with you in the future. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Service is amazing
by brandonwv on 05/20/2015Absolutely the best experience I've ever had buying anything, I drove 3 hours, and I will do it again for anything I ever need, even if it's just an oil change. Your staff speaks wonders for your business.Brandon, thank you for taking the time to drive 3 hours just to see our team and have your car serviced. We appreciate you leaving us an amazing feedback. We're glad that our service team were able to take care of your car to your standards. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Beetle Convertible
by Jim_R on 05/07/2015John is very friendly, and made sure we got the exact features on our VW Beetle that we were looking for. Your finance department helped us secure a low interest rate on our auto loan.Hi Jim! All of us at Bachman Volkswagen congratulate you on your purchase and appreciate the opportunity you presented to earn your business! John is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
2012 VW Jetta SE
by jeromemc1 on 04/23/2015updated 05/05/2015Very friendly! They take care of their customers. They addressed all of my questions and gave me a great deal.Buy from Bachman
by Virginia42 on 04/14/2015My experience was all-around wonderful! My sales associate talked to me like a friend and there was no pressure. I was treated excellently even thought I was looking for a low-cost used car. Everyone was very nice and did whatever they… could to help and make sure I was totally happy with my purchase.Thanks for this great review! We can't tell you enough how much we appreciate our sales team. They do a fantastic job and we are very happy that they were there to take care of you. Congratulations on your new purchase! Thank you again and we always look forward to working with you again in the future! Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Professional and courteous salesman
by ctrogers66 on 02/04/2015updated 02/15/2015Drew Redman was an outstanding salesman to conduct business with. He was very professional, polite, appeared and felt very sincere, and he treated me very well as a customer.Thank you for writing about your visit with us! I am happy to hear that Drew was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Take care! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Good friendly Service with honesty
by Kamala1963 on 12/27/2014updated 01/07/2015I really liked how the workers there approached you with a very kind and not so pushy way. They listened and then let us drive what we were interested in.Kamala, it is wonderful to hear that our staff at Bachman Volkswagen was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
2nd Purchase from Bachman
by bcjones_81 on 11/12/2014updated 11/24/2014Josh Edgar worked with/for me like he knew me personally. I currently have credit issues and he worked 2-3 days to get my deal done. I had already been turned down at 2-3 dealerships. That didn't stop him from trying his best. I really… apreciate how hard he worked for me and how he kept me informed of what was going on with my purchase. The vehicle that I bought I saw online. I completed the financing then test drove then signed paper work. Everything went smoothly. This is a really good dealership to buy from.Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Josh's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Take care! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Volkswagen Atlas
Jeep Compass
Volkswagen Taos
Volkswagen Tiguan
Bachman Volkswagen works hard to be your top choice Volkswagen dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new VW models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Volkswagen would love the opportunity to serve you and your family for years to come!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Carlita - Congratulations on your new vehicle ! Thank you for writing such a great review about your experience at our dealership! We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
by bachmanvw on 11/16/2015