Blue Grass Motorsport Porsche
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Customer Reviews of Blue Grass Motorsport Porsche
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Purchase of Cayenne from Bluegrass Motorsports in Louisville KY
by Arrow14 on 05/04/2023
I am enjoying my new Cayenne immensely. It is such a pleasure to drive. My experience with Bluegrass Motorsports was excellent.
28 reviews
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Top-notch excellent customer care and service!
by BHStock on 11/25/2024Porsche Bluegrass Motorsport is one of the best dealerships we have ever worked with. The entire staff, including our sales rep. Jeremy and our service rep. Gavin are super friendly, efficient, honest and informative. Clearly, everyone who… works at Bluegrass take pride in what they do and provide excellent top-notch customer service. We always feel welcome and very special walking in the door being greeted by everyone, especially Bianca, who is lovely and is very passionate about customer care and the brand of Porsche. Bluegrass Motorsport is simply a great bunch of people you can rely on for all your Porsche related needs!Blue Grass Motorsport
by Cayman GTS on 10/14/2024My experience has been perfect. BGM has enthusiastically answered all my questions, was patient with the build, provided exceptional guidance when needed, and delivered on time. My car is more than expected.Cayman Gts, we are very happy we could provide you with a positive experience in the configuration and deliver of your new Porsche!
Great communication
by Plzdvm24 on 07/21/2024Jeremy was great, helped me through th process of acquiring and delivery, I was 600 miles plus away from the dealership That car arrived in pristine condition, exactly as expected The dealership was easy to contact and attentive to any… questionsHello Plzdvm24, thank you; we appreciate your feedback! We will share your comments with Jeremy.
Porsche Cayenne Owner
by RickinLex on 10/24/2023Porsche Bluegrass Motorsports recently provided my annual vehicle check-up. Since I live in Lexington, they also were able to provide me with pick-up and loner car services. They delivered my car back on time and in perfect condition. I… could not be happier with their attention to detail and quality of service as usual.Rickinlex, your wonderful feedback and rating mean a lot to us.
Cayenne Servicing
by Alok Chau on 08/01/2023I have been taking my 2016 Cayenne to Bluegrass Porsche for over 5 years now and really like the service they provide. I trust their service cost, workmanship and recommendations. They are very reliable and I highly recommend Bluegrass… Porsche to any and all Porsche owners.Alok Chau, it's experiences and reviews like yours that really keep us motivated!
Bluegrass Porsche
by Bob-Lyle ky on 06/01/2023Went in for oil change on my 2000 Boxster. They were quick, and thorough, doing a complete check up and making a few recommendations, but not pushing for me to do so immediately like most dealers. Great group of people.Bob-lyle Ky, we are so happy to read such a great review about Blue Grass MOTORSPORT!
Purchase of Cayenne from Bluegrass Motorsports in Louisville KY
by Arrow14 on 05/04/2023I am enjoying my new Cayenne immensely. It is such a pleasure to drive. My experience with Bluegrass Motorsports was excellent.Darrell Purvis
by Darrelltp on 04/08/2023Bluegrass always goes above and beyond to satisfy your vehicle needs . Thanks to Jeremy for his professionalismDarrelltp, thank you for your kind review; we are happy to pass along your comments to Jeremy and the team here at Blue Grass MOTORSPORT!
High Level Service
by FirstPorsche on 04/06/2023Treated like royalty every step of the wayFirstporsche, thank you for sharing your royal experience!
Gavin Pigman
by DANIEL7 on 03/27/2023Mr. Pigman was courteous, and professional with our interactions when I dropped off car for service. The service technician was knowledgeable and explained what needed to be done. I thought it was cool he showed videos of what repairs were… needed and what solutions could fix problems found.Daniel7, thanks for your praise and kind comments about Gavin and our team.
Great service!!
by Air1kxb on 03/06/2023Dropped my Porsche off for 20k maintenance. All went as planned. Had loaner ready and on since it was cold outside. Very easy!Air1kxb, thank you for your kind review; we are happy to pass along your comments to the team here at Blue Grass MOTORSPORT!
Great Service Department
by DanCase on 03/03/2023Bluegrass Porsche goes over and beyond to induce as pain free an experience as possible.Dancase, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Blue Grass MOTORSPORT!
Mary Beth Bryant
by Mary Bryant on 03/02/2023My experience was great. The team of professionals were friendly and polite.Hi Mary Bryant, thank you so much for your positive comments about Blue Grass MOTORSPORT!
2013 Cayenne S
by WilliamW on 12/27/2022First visit to an actual Porsche dealer for service, honestly I didn’t know what to expect! I can say that I am happy with my visit. My service writer greated me as if I had been a regular customer even though we had never met. After a… brief discussion of the reason for the service visit my car was taken into the shop and I was informed by Kyle, my service writer, that the service could take longer than expected and that he would provide me with a loaner while I waited. That in and of itself was worthy of a five star review. As it turned out I did need the loaner. My car had to stay overnight and I was given a “new” Mecan to drive home. My car was brought to me the next day and the Mecan was driven back to the dealer. Sounds simple but the fact is, I live 70 miles away! Now if only my new key fob that is on order would show up I would give them an additional star! A great first service visit!Williamw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Blue Grass MOTORSPORT. We will check on the FOB
Porsche Service
by Lsmith2005 on 08/06/2022Bluegrass Porsche service was great. Gavin is knowledgeable and professional.Lsmith2005, thank you for your kind review; we are happy to pass along your comments to Gavin the team here at Blue Grass MOTORSPORT!
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by Gopalwife on 08/03/2022I’m so freaking frustrated with the services I received I could scream 😱 .. I not sure if they even perform the services I paid for!!!Don’t honor vehicles warranty
by Brooke on 04/24/2022My Sales experience was great, until I discovered an issue with the Porsche Taycans’ interior and after that it went downhill. I have been getting nothing but the run around ever since. My Taycans doors panels have bubbling around the… stitching. It looks terrible. I brought it to the sale associates attention after purchase and was told wait it will fix itself. Guess what it did not fix itself. This was in January fast forward we are now in April and the service manager is giving me the run around regarding replacement of the door panels which are under warranty. He continues to give me excuses when he could of already had my issue resolved. I cant help to feel that I am getting treated this way because I am an African American woman otherwise I’m sure my issue would of been resolved. Why is it so hard to honor the vehicles warranty? If something is broken it should be fixed especially when its a fault in the vehicles design and as the customer I should not be given excuses or have Bluegrass Porsche try to convince me that the bubbling of the leather is normal when everyone knows its not and you cant show me not even 1 other example of this. It looks awful and its frustrating that my brand new 2022 Porsche Taycan looks this way. I am hoping the dealership will resolve this issue. But as of right now I would not recommend purchasing a vehicle from Bluegrass Porsche they do not honor vehicle warranties and they do not stand behind the vehicles they are selling.Brooke, Our apologies for any misunderstanding regarding the Porsche warranty and your trim concern. The limited warranty is issued by Porsche, not the dealership. We have an appointment scheduled with the Porsche Aftersales Manager, Jason Locke, this Friday April 29th. Jason will inspect the door panel trim and make a determination if your concern is a warrantable. Regards, Stephen Almond
Porsche Bluegrass Motorsport
by woodstock on 09/29/2020Traveling across country in my Porsche Cayenne Diesel when it developed a glitch in the monitoring system which would require the engine to go into limp mode after running for several hours. Called Porsche Bluegrass Motorsport since I was… right outside Louisville, Kentuck and told them what was going on. They worked me in their schedule when I arrived and determined the car needed a just released software update. They had my car fixed and I was back on the road within a couple of hours with no further problems experienced on my 2400 mile trip. I would highly recommend this dealer due to their competence and ability to troubleshoot and repair my Porsche immediately.Woodstock, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Bluegrass Motorsport! Have a safe trip.
Great Dealership
by EndreBujtas on 08/12/2019The people at Blue Grass are pleasant to work with; they are knowledgeable, courteous and friendly.Macan svc
by MarkW l on 06/24/20192 yr maintenance, staff made it easy checking & checkout.Always prompt, friendly, and effective
by william22921 on 05/26/2018Always have friendly service engagements with one-time-and-done fixes.
Porsche Macan
Porsche Cayenne
Porsche 911
Porsche 718 Cayman
About our dealership
Bhstock, thank you for your kind review; we are happy to pass along your comments to Bianca, Gavin, Jeremy and the rest of the team here at Blue Grass MOTORSPORT!
by Jim Haynes on 11/26/2024