Enterprise Car Sales Louisville
Customer Reviews of Enterprise Car Sales Louisville
Review type:
Dealership who??
Dealership who??
by Ashley Dranguet on 11/02/2024I rarely do reviews, but I think Timmy deserves the best of the best considering that’s what he gave me during my time at Enterprise. The thing I appreciated the most is how he listened to everything I wanted and made sure to give me… exactly that. Not to mention, he showed me the cutest pictures of his pup. Top notch service and an ever cuter labradoodle.Amazing
by Becky Hub on 10/03/2024My salesman and all the staff at enterprise were extremely knowledgeable and was able to answer all my questions. This experience was honest and also fun. This is the first vehicle. I have bought that I had fun buying. Absolutely no… pressure. I would recommend Xavier to Everyone. I will continue to buy cars from enterprise if I ever need another one, lolI am rolling in style!! I got what I prayed for!!!
by Ladyrho on 09/25/2024updated 10/02/2024I liked the fact that those that was not involved im ny purchase was just as niced! The sales agent was totally engaged in what I wanted. He took the time to listen and was very Professdional and Kind! Thanks Entrprise Car Sales!!Hello Ladyrho, we're glad you had such a wonderful car buying experience with our team. We hope you enjoy your newest vehicle from Enterprise Car Sales. Take care. – HH
Rolling In Style!!
by Ladyrho on 09/25/2024I was able to be helped by oneof the friendliest car saleman at Enterprise Car sales. The other car salemens were just as friendly and kind. I truly appreciated how the saleman engaged me in my decision making, and allowed me to ask… questions! I am yruly satosfied.Hi Ladyrho, thanks for your review. We're thrilled to hear you had a great car buying experience with us. We hope you enjoy your newest vehicle from Enterprise Car Sales. Take care. – HH
Bought my 3rd Vehicle from Enterprise
by Kathryn Brown on 08/31/2024updated 09/06/2024From the very first car up until the vehicle I bought today, this team hands down are the best to consider going to for your car needs. I plan to buy every car I will ever need from Enterprise as long as I live. I love this group of… professional, friendly, helpful, kind and gentle people.Hello Kathryn, we're glad you had such a wonderful car buying experience with our team. We hope you enjoy your newest vehicle from Enterprise Car Sales. Take care. – HH
I felt like a family member! Totally at ease!
by HelenEF on 05/25/2024This dealership surprised me! I had read lots of great reviews online and as I was renting a car from Enterprise for a total loss, the service customer coordinator at Enterprise car rental on South Hurstbourne recommended I check them out.… Lora called that day. We had a nice chat and I told her I was waiting for my total loss payout. She said that was no problem. We can work around this. I waited for my adjustor to respond and the day they approved the payout, I went over to Enterprise Car Sales on Blankenbaker and Jason P was extremely helpful and read my needs pretty well. With the help of Cooper and other sales staff. Lora was off that day. However, this was an extremely positive used car buying experience! I decided on a Chevy Encore SUV 2021. The seat was soo comfortable and available driver vision was great! As soon as I sat in it, I thought bingo. Anyways, the whole sales staff truly work together as a team to ensure the best customer experience!Hi Helenef, thanks for your review. We're thrilled to hear you had a great car buying experience with us. We hope you enjoy your newest vehicle from Enterprise Car Sales. Take care. – HH
Quick and easy
by Josh on 03/14/2024Had an awesome experience. Lora did a great job of making sure she took care of all of my needs and had me in my new car in no time!Hi Josh, thank you for taking the time to leave a review for us at Louisville. We're happy we could meet your expectations! We hope you enjoy your newest vehicle from Enterprise Car Sales. Take care. – HH
A Big Red Bow to boot !
by Bill Moriarty on 02/20/2024The shopping and purchase of our vehicle was a smooth and easy process. We were in the market to find a Chevrolet Equinox, and Enterprise Car Sales of Louisville KY, had a selection to choose from, and at a fair price. Our Sales Consultant,… Vincent Brocato, treated us well throughout the process. He was professional, knowledgeable, and treated us fairly. We are senior seniors, and were not pressured to make the purchase. It was our choice throughout. We are glad we took our business to Enterprise Car Sales.Hi Bill, thanks for your review. We're thrilled to hear you had a great car buying experience with us. We hope you enjoy your newest vehicle from Enterprise Car Sales. Take care. – HH
Go Enterprise! MVP!!!
by MVP on 02/08/2024No pressure tactics! Enterprise personnel are considered consultants and they really. They listen to your needs and inquire on your wants in a vehicle. My consultant, Vincent, was all this! The whole team was great!!!Hello Mvp, we're glad you had such a wonderful car buying experience with Vincent and our team. We hope you enjoy your newest vehicle from Enterprise Car Sales. Take care. – Laura
Tons of Service and Repair Needed 2 Days After Purchase
by RM on 12/27/2023The salesperson, Lora was great! I want to exempt her from this statement. However, 2 days after I bought my vehicle the check engine light appeared. I was informed by the dealership to take it to Ken Towery, in which for 3 days I received… the run around without resolution. I spoke to the dealership manager several times and was verbally told that my vehicle is up to date on all routine maintenance and had zero recalls upon sale. One week later, I received conflicting information from the BMW service department which stated that I needed over $3000 of routine maintenance, repairs and that the car did indeed have a recall. I emailed the local Enterprise branch as well as corporate/customer service email addresses, giving them a chance for resolution. I have received no contact beyond a local level and no solution to the issues which began only 2 days after having the vehicle in my possession. Does anyone know how to contact someone higher up the chain?Rm, we take customer service seriously and want to assist you. Please email review@em.com with your contact information, detailed sales information and all the details above so we can address this situation. Thank you - HH
Timmy ⚾
by Larry Blanton on 12/05/2023The sales associate was absolutely fabulous the door was nice and clean that's a plus to me and very patient and explained it very well and was very quick test drive and paperwork was 45 minutes to an hour and I was out the door thank you… to me baseball RogersHi Larry, thanks for your review. We're thrilled to hear you had a great car buying experience with us. We hope you enjoy your newest vehicle from Enterprise Car Sales. Take care. – HH
Easiest car purchase I've made!
by Sarah D on 09/23/2023I would like the thank the team at the Salem Drive, Owensboro, KY rental location Tim, Quillan & Reggie were great at helping me find a car sales location when my car died. Didn't realize they sold cars at Enterprise, I've rented from… them a lot over the years. They referred me to check out the sales location in Louisville, it was the closest to me. Best car buying experience I ever had, it was a quick and easy process. Would recommend it to anyone, no haggling, prices are posted. I searched their site online for the type of vehicle I wanted, I spoke with Aaron Zintzun, who helped me get the vehicle I saw online. Thanks for the experience!Hi Sarah, thanks for your review. We're thrilled to hear you had a great car buying experience with us. We hope you enjoy your newest vehicle from Enterprise Car Sales. Take care. – Laura
Congratulations to CarmenFirth for her first sale. She was Awesome ….
by Tracey Allen on 09/18/2023All the employees that had had the pleasure of meeting was very nice. It was a comfortable environment. I would definitely recommend them . I had a Great experience. Keep up the good work…Hello Tracey, we're glad you had such a wonderful car buying experience with our team. We hope you enjoy your newest vehicle from Enterprise Car Sales. Take care. – HH
Best deal ever!!!! Major car lots don’t have vehicles like these guys!!!!
by Thanks Caleb on 03/26/2023Best deal ever!!!!! Clean and nice ride!! I shopped for awhile and big Chevrolet dealers couldn’t touch these cars and deals!!!!!Thanks Caleb, thank you for your kind review; we are happy to pass along your comments to the team here at Louisville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - HH
Great Sales Team
by Darrell and Mary Singleton on 03/04/2023Very easy process, David Henderson and Samantha Anderson were very helpful and pleasant to work with. Highly Recommended Enterprise Car Sales. We will be back if we need to purchase another Vehicle.Hello Darrell And Mary, we're glad you had such a wonderful car buying experience with our team. We hope you enjoy your newest vehicle from Enterprise Car Sales. Take care. – HH
Excellent service
by Don n on 12/20/2022Great dealership good location outstanding service. Blake Weeks sales consultant was the best good service & took time to explain in detail about the car purchase.Don N, thank you for your kind review; we are happy to pass along your comments to the team here at Louisville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - HH
They never gave up!
by Gretchen Manica on 12/10/2022Yes!! I highly recommend!!! The sales staff extensive knowledge was so reassuring during the whole process! We had a unique situation but Samantha Anderson, a member of the sales staff, never gave up or quit trying to make sure we got the… van our family desperately needed. She was patient, kind, and never complained about my many calls, emails, and questions! She made us feel that she was truly on our side and like we were her only customer (even tho I know she had many more she was helping at the same time). Shout out to Michael Robinson for his assistant. And to Blake Weeks for getting us over the finish line and making the signing a breeze! We will definitely be repeat customers!!!Gretchen, thank you for your kind review; we are happy to pass along your comments to the team here at Louisville! Please let us know if there is anything else we can do for you; we are more than happy to help! - HH
We felt cared for!
by Savitha and Chris Rowton on 11/19/2022We had a wonderful experience at this location and bought a nice passat from here. Michael Robinson was kind, patient, attentive to our needs and did a great job explaining everything to us. We felt cared for! It was quick, easy and… stress-free. We will always come back here in the future.Hi Savitha And Chris, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! - HH
Great Place to purchase a Car
by Luigi Penza on 09/13/2022Dealers were friendly and professional, and were every eager to get me into a vehicle that matched my needs. Special thanks to Blake Weeks for the assistance with my test drive, and for handling the overall sale. Would highly recommend, the… cars are very affordable and well maintained.Luigi, we are so happy to read such a great review about Louisville! Thanks again for the recommendation, and have an amazing day! - HH
Glowing Review!
by Kennedy on 10/30/2019I'm a recent college graduate and was in the market for my first car. My family and I had the pleasure of working with the lovely Erica Tharpe and our experience couldn't have been any better. Buying a new car can be super overwhelming but… with her warm and inviting personality, her extensive knowledge and her comforting patience during the whole process, she made this brand new experience a breeze! It was such a blessing to have her as an agent and a facilitator in this new stage of my life. The business needs more people like her and Enterprise has found a gem in their midst! If you're looking for beyond great customer and looking for your next ride, Enterprise is your business and Erica is your woman! But I guess, I'm kinda bias! :) Thank you so much for everything Erica!Hello! Enterprise thanks you for the great review and business. We are happy to know this process is what you want in a vehicle buying experience. Enjoy your vehicle from Enterprise Car Sales and have a great day!
We currently have four cars purchased from Enterprise car sales.
by DadOfDevildogs on 11/18/2015updated 12/02/2015Buying a used car can be scary but with Enterprise you know that the rental fleet car is well maintained. Plus no haggle pricing it's almost like buying a new car but for thousands less.
Hi Becky, thanks for your review. We're thrilled to hear you had a great car buying experience with us. We hope you enjoy your newest vehicle from Enterprise Car Sales. Take care. – HH
by Heather Harris on 10/05/2024