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Customer Reviews of Montgomery Chevrolet

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32 reviews
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  • Excellent!

    5 out of 5 starsby Roznboo on 05/16/2024

    Morgan provided excellent customer service. Staff educated me on my vehicle. Great experience.
    • Hi, thank you for the high star rating! Until the next time we meet, take care!

      by Michael Prestigiacomo on 05/20/2024

  • Excellent Buying Experience

    5 out of 5 starsby Lisa Noe on 07/18/2022

    I drove two hours to look at a 2022 Equinox and left with the vehicle! My decision to buy was due mainly to the top notch treatment I received from Jack and Keith. Both of these gentleman provided the best possible service. I do appreciate that! I suggest visiting Montgomery Chevrolet in Louisville!
  • I Love My Dealership

    5 out of 5 starsby Bpowell on 07/12/2022

    They are always able to get my service done in a timely fashion. Everything is always done correctly and always very helpful when i have any questions.
  • Happy with my new 2022 suburban

    5 out of 5 starsby Trinity Di on 07/04/2022

    Nelly was very friendly and professional She make the whole process go nice and smooth, really happy with my new suburban Thank you
  • Friendly and pleasant experience!

    5 out of 5 starsby Adam on 06/18/2022

    The process of buying a car is not something I usually enjoy! However, the friendly staff made it a great experience! I did not feel I got taken to cleaners, but walked away knowing I got a great deal along with the dealership getting what they deserved. Abraham and Nelly our sales team did a fantastic job. Definitely recommend this place!
  • Great Sales Experience

    5 out of 5 starsby Jessie on 06/08/2022

    Bill Miller gave us a great sales experience. We shopped on line and had several conversations on the phone prior to traveling from out of state. When we got there, the truck was exactly as described! The entire buying experience was great and we would definitely buy from them again!
  • Amazing Shopping Experience

    5 out of 5 starsby Brandon P on 03/28/2022

    I had a fantastic shopping experience with Montgomery Chevrolet. Dillon was very accommodating in helping me to buy my new truck. Everyone was very nice and experienced in helping with any information that I needed to know in order to find exactly what I wanted. I would highly recommend anyone looking for a new truck to shop here.
  • Louisville girl

    4 out of 5 starsby sherry on 01/28/2022

    great customer service gave me what I wanted for my trade. I like my 2015 Outlander sport and Dillon Corner was a very straight up sales guy didn't BS us around, would buy another car from him.
  • Unhelpful Technician

    1 out of 5 starsby The Luu’s on 01/18/2022

    I was there for oil change and tire rotation service and asked the technician to help me with putting on my new wheel covers, sine he had to take them off in the first place to rotate my tires. Without even taking a look, he said the covers don’t fit my wheels. I went home and was able to put them on without any issues. He was very unprofessional and unhelpful.
  • Give Kyle a call!

    5 out of 5 starsby Jason Campbell on 06/29/2021

    We were very pleased with our buying experience. Kyle was our salesman and he was great. Don’t let his young age deter you, he is knowledgeable and not pushy at all. I have bought a lot of vehicles over the years and Kyle is right up there with the best sales experiences I have had. Thanks Kyle!
  • New 2020 Suburban Purchase

    5 out of 5 starsby Derby_Dave on 12/24/2020

    Great experience. Chip Hackney was great to work with. He made sure that we received every discount and explained all of the various gadgets in this fantastic car
  • Exceeded Expectations

    5 out of 5 starsby Reeves95 on 11/25/2020

    Purchased a new Equinox from them in 2008. Went back to find a used car for my daughter. David Peege found the perfect car and even provided me with an up front list of costs to repair. Got out the door under budget with repairs!! They even helped orchestrate the surprise for her at pickup! Highly recommend and will definitely do business with them again.
  • 3 hours, terrible

    1 out of 5 starsby Rs on 10/06/2020

    I want to say upfront that I got the car I wanted at the monthly payment I wanted. BUT it took 3 hours. This was the worst car buying experience I have ever had. I called ahead and said to have everything ready as the internet sales person gave me a quote. I get there and the sales person, Rob ran numbers and quoted me at 1500 over what I was told on the phone and not taking into account rebates that was available. After finally getting to price I was told on phone and 2 hours later the finance guy comes out to show room and wants me to sign some paperwork. I have purchased alot of vehicles and never ever had finance person come to showroom floor. Utterly unprofessional. After I tell him I am not signing anything until all paperwork is in front of me he says I'll be back in 10 min. 30 minutes later he is finally ready with all the paperwork prepared, EXCEPT the bill of sale. I review everything and bill of sale and sign. I didn't review good enough because they did not put a military discount on there which comes from chevy and should be disclosed on the bill of sale. They also tack on additional charges like interior protection, exterior protection, wheel locks and a couple other charges they usually try to hit you with while in financing. On the drive home, after we were told the car was going for a cleaning. I noticed the windows had grime on them which obviously shows the car was not cleaned. These are shady sales people, if you buy from here make sure you know what you are doing. I will never go to this place again.
  • Love my car

    5 out of 5 starsby Lesli Trombley on 04/02/2020

    I bought my car online do to this cov19 virus. It was a great experience. There was no pressure, no rushing. My sales rep. Was Dillian Corner, he stayed in constant contact with me. Answered all my questions. I have challenged credit but this didn't stop him. I thought that I would have to settle for a used car. However I was able to get a a brand new 2020 Chevy Trax for payments I can actually afford and they delivered it to me. It was truly a great experience. Thank you Dillian and Lauren and finance Dept. I know where I'll be getting my next car.
  • Good choice of dealerships

    5 out of 5 starsby Bill on 03/12/2020

    My first experience with Montgomery Chevrolet was a good one thanks to the rapid internet response from Jessica and my salesman Troy Lacy. It was an easy relationship, whereby one felt right at home with everyone, and Troy immediately treated me as a long-time customer and without any sales pressure. Perfect place to do business.
  • Great Customer Service

    5 out of 5 starsby Diana Wetterer on 12/29/2019
    updated 01/06/2020

    Great experience Dave Peege was our sales rep and he was wonderful. He was very caring and made the whole experience very pleasant..He really looked out for us to make sure we understood every thing that was happening.We had a 5 star rating for Montgomery. Rob Reeves was also very helpful.
  • Awesome Dealership

    5 out of 5 starsby Irish Fan on 12/26/2019

    My experience from top to bottom was awesome. My salesman, Sean Tedder, was great and made the process easy and enjoyable. He did a great job. Highly recommend this dealership.
  • Recent Purchase

    5 out of 5 starsby Larry on 12/24/2019

    This was the easiest and most relaxed experience I have ever had at a car dealership. The staff were so professional and personal. Our sales person Dillon Corner was very helpful and professional I would highly recommend to anyone looking for a vehicle to go to The Big M on Preston
  • Great experience

    5 out of 5 starsby Tarek on 12/24/2019

    I had the pleasure of dealing with Bill Miller, one of the most direct straight forward car salesman I have ever met, he helped me test drive a couple of cars and more importantly he helped me with negotiating a great deal with the dealership regarding the car I bought and the car I traded in. The overall experience was great and stress free. I am so appreciative of his effort and I would truly recommend him whenever you decide to buy a car from this dealership
  • Montgomery Chevrolet and Dillon

    5 out of 5 starsby PEARL STREET TREATS LLC on 11/25/2019

    Great experience. Dillon - their salesman is knowledgeable and professional.
  • Extremely satisfied

    5 out of 5 starsby Go see Jerome Harris on 10/27/2019
    updated 11/04/2019

    Jerome Harris was considerate knowledgable and didn't make any promises that he didn't keep. He said they try hard to help me and they did because he took extra care. THANK YOU!!

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